We stayed for one week from 18th-25th July paying $3000AUS which was the worst money we've ever spent. The staff were unfriendly, unhelpful and quite rude often ignoring us as well as service being very slow.
We didn't have hot water for 3 days for which we were told "the other rooms must have used it" which naturally, annoyed us more. We had paid for full board - VERY disappointing. The breakfast was poor - cereal, fruit and toast, and lunch and dinner very limited. Our one saving grace was our room - we stayed in a ocean view villa, which was nicely decorated and relatively clean.
Our safe was broken and we were told to come up to reception to put things in their safe, but as we were towards the bottom of the gigantic hill, putting money and valuables wasn't worth the time and effort. When our room was cleaned, we were often left without towels, and on top of not having any hot water was another annoyance.
The beach isn't a beach at all. The sea is very murky and you can only walk on the "beach" when the tide is out. The pool bar is never open, nor is the other bar at the top of the hill. It is advertised for having 2 bars, but only 1 is open which closes at 11pm. There is no regular evening entertainment, we often had staff members singing christmas songs. We were in bed around 9pm every evening as it was unbearable for us.
We visited Beachcomber Island, the Anchorage's partner hotel. In comparison to our resort it was a Godsend and we were so disappointed to be coming back to the Anchorage.
We advise people to NEVER go to this hotel, its a waste of money and time.
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- Also Known As:
- Anchorage Beach Hotel Lautoka
- Anchorage Beach Lautoka
- Anchorage Beach Resort Fiji/Lautoka