Britons, look no further. This is the hotel for you and your family and here's why:
My wife and I have just returned from our holiday here and while the hotel has plenty of great reviews, another can't hurt - it's the least we feel we can do given the quality of the service delivered by the exceptional staff who are a credit to this fine hotel.
The hotel itself is well kept, clean and tidy throughout and our room was always kept to high standard with some delightful finishing touches from the room attendant in the form of towel art. It sounds unusual, but we looked forward daily to the new construct that would await us.
The main restaurant staff kept a high standard of cleanliness and once again the staff were excellent. Of particular note, Marya and Elsayed were outstanding and our appreciation of their efforts could only be understated in this review. The food was, without exception, always good with enough variety every day. Of course, there are other restaurants on site but we only tried Casa Taba, an Italian restaurant with exceptional quality of food, presentation and staff.
The main bar is well staffed, presented and kept too. Ahmed and Sharif looked after us all week and were funny, charming and always happy to help out. More than once these fine gentlemen went out of their way to help with questions and requirements outside of their remit. It should be noted that both are a credit to the hotel.
If you like to snorkel and observe the many aquatic species the reside in the shallow waters from the beach you will not be disappointed. We managed to identify dozens of species before we got more than ten metres out and the patient will see many more around several small reefs. The people at the diving centre are helpful and we'd recommend the Coral Island excursion for scuba diving or snorkeling.
The pool is emptied most nights and cleaned, and it shows as on those rare occasions we opted for the pool over the beach we didn't have a thing to complain about. A special mention should go out to the ever cheerful and helpful pool master who greeted us daily and arranged our loungers by the beach every day.
There is a surprisingly large shopping and salon area too where Shedi, at shop number 3, spent some time with us discussing Egypt and the Taba area. We had some fun haggling some prices over tea he provided. We also took advantage of the good gentlemen in the salon where I had a cut-throat shave - Gillette are no longer the best a man can get as it is very apparent to me now that 5 razors aren't as good as one here.
Finally, the animation team should be applauded for the tireless work they put in to keep everybody entertained if you should want it. Sam, Bavy and Georgia spare no effort in their work and were a cornerstone in making this our best holiday to date. From Sam's breathless wit, Bavy's limitless enthusiasm and Georgia's endearing personality we both considered the team friends and saying goodbye to everyone - from all over the hotel - we met was surprisingly difficult. We'll miss them until we return.
Our lasting memories of this holiday will be the staff and to the hotel manager we say keep up the good work. We'll be back, count on it, and we hope other Britons will choose this hotel too. You'd be hard pushed to find better and the staff will ensure you have the best stay possible - of that we have no doubts.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you for completing a fair and kind Trip Advisor Review on your recent visit to our Hotel.
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Great to see you relaxed and enjoyed your holiday. I will pass all your thanks onto all the Team members who will appreciate it very much.
We are all looking forward to welcoming you again as promised to our lovely resort.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.