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“First time in Sharm, but not the last!” 4 of 5 stars
Review of Sunrise Select Diamond Beach Resort

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Sunrise Select Diamond Beach Resort
5.0 of 5 Hotel   |   Ras Om El Sid Hill, Hadaba | Hadaba, Sharm El Sheikh 116, Egypt   |  
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Ranked #63 of 226 Hotels in Sharm El Sheikh
Swanage, Dorset
Top Contributor
58 reviews 58 reviews
15 hotel reviews
Reviews in 29 cities Reviews in 29 cities
48 helpful votes 48 helpful votes
“First time in Sharm, but not the last!”
4 of 5 stars Reviewed March 16, 2014

I have just returned from a week all-inclusive at this hotel travelling as part of a group of 6 friends (all middle-aged ish!). And a very enjoyable week it was.

The Hotel's strong points are:-
1. Its staff,all of whom without exception are friendly, helpful and courteous. They genuinely want their guests to have a good time and they are attentive without being intrusive. They were all excellent but special mention has to be made of Karim (usually in the Italian Restaurant but also found at times elsewhere), the barman at the quiet, adult-only pool and one particular barman in the lobby bar. The animation team were also good especially Moka and Kya.

2. The grounds. These are beautifully kept and the trees, flowers and gardens generally are lovely. The Hotel is built on a slope but there are golf buggies that will take those less mobile up and down to whatever level is required.

3. The three separate pool areas - a large activity pool, a quieter adult-only pool, and a pool for families. Plenty of comfortable sun beds (but it was the low season). The quiet pool was heated to a very nice temperature. All pools have a waiter serving drinks.

4. A very nice man-made beach terrace with sunbeds overlooking the red sea. There is a pontoon going over the coral to deeper water for swimming and snorkelling but you can walk into the sea from 2 or 3 small beach areas but you are not allowed to go deep enough for swimming because of the coral I think.

5. A good choice of restaurants. The main restaurant and Italian Restaurant are all-inclusive. And the Beach Restaurant was AI at lunchtime. We were a diverse group of 6 people who all liked the food. Our package also included one evening meal in the Beach Restaurant and one evening meal in the Indian Restaurant. These were both fixed menus but they did cater for our one vegetarian with only short notice. This is a large hotel and, as with all other buffet style AI restaurants I have ever been in, the main dining room can be a bit busy and noisy at times.

6. We were upgraded to a beach room, as were other English people we met. This was a nice large room with a terrace overlooking the red sea. The beds were clean and comfortable. There were tea making facilities and the water in the bathroom was hot. We had a small refrigerated minibar and this held bottled water and soft drinks which were included in our package. Beer and wine in the room came at an additional price but not expensive. We also had a complimentary bowl of fruit. If you HAD to pick fault you could say the bathroom was a bit tired. But everything worked.

Its hard to find fault but for me the main one is the fact that there is very little outside of the hotel in walking distance. It seems though that this is common with Hotels in Sharm. There are a few shops within the Hotel boundaries and although at first you might think the staff are pushy they are good natured with a sense of humour and do accept that you may not want to buy their goods. The hotel does operate a free shuttle bus once a day at 11am going to The Old Market and then on to Naama Bay, coming back 2 hours later. Taxis are readily available though at a good price (negotiatble!) to get to Naama Bay and Soho Square at night. The only other thing which was a bit annoying for some of us was that the advertised free wifi (on the terrace) never connected. One of our group paid for 3 days at £24 and got an additional 3 days free, and another paid for 1 day (£8) and got 1 additional day free. That was fine all over the hotel, even down by the beach.

So all in all I would recommend this hotel. The service was some of the best I have had. There is a frequent tipping culture in Egypt and £1 coins or 1 euro coins are ideal for this. We wished we had taken more. There is a machine in the hotel to change sterling into Egyptian Pounds at a good exchange rate but you don't get small enough notes for tipping.

We can highly recommend the half-day boat trip offered by the guys in the hut down by the pontoon. We paid £15 each and were taken to Sharks Bay by minibus and then onto a boat and out to sea. We stopped at 2 places for snorkelling. Without exaggeration it was the best £15 I have spent in a long time! They were very good with the novices!

Room Tip: Try for a beach side room.
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  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondbeach, Guest Relations Manager at Sunrise Select Diamond Beach Resort, responded to this review, March 18, 2014
Dear Maureen

Warm greetings from Sunrise Select Diamond Beach Resort. We are delighted to see that you enjoyed your stay here with us and we thank you for choosing our hotel to spend your holidays. It is always a joy to receive positive feedback from our guests and it was our pleasure to share your holiday experience with you.
Thank you for taking the time for acknowledging some of the staff who particularly made your stay that extra bit special.
The entire team here is looking forward to welcoming you and your friends back to your second home and we hope to make your next stay with us more enjoyable than the first. Thank you once again for sharing your holiday experience.
Best Regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,682 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (310)
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English first
London, United Kingdom
1 review
5 of 5 stars Reviewed March 15, 2014

We rested me and my friend at sunrise diamond for one week and It was not enough!! but got a lot of good experiences.
The hotel personnel is very responsive, the adminitrative staff was always happy to help.
Nice atmosphere, beautiful area.
food is good.. Pool area clean nice sun bed.. Was a bit windy but we enjoyed )
Animation team is perfect smiling helpful crazy happy :) doing hard work starting from morning and afternoon activates till night Shows and disco Victoria after show dancing and lots of fun.. Thanks to Moka, Hima, Marina and rest of team :)

We gunna come back soon x

  • Stayed March 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondbeach, Guest Relations Manager at Sunrise Select Diamond Beach Resort, responded to this review, March 20, 2014
Dear Rayanjames

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. It was such a pleasure for us to host you and delighted to see that you enjoyed your holiday here with us..
Thank you for taking the time to write this review and for acknowledging some of the staff who particularly made your stay that extra bit special.
We hope to stay in touch with you and look forward to once again welcoming you and your family back to our resort to make more unforgettable memories.
Best Regards,
Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed March 15, 2014

It was my first time visiting Egypt and I was very impressed by the Sunrise Select Diamond Beach Resort. On arrival our room was not completely what we were expecting, but the next day the staff were very accommodating and moved us to a beautiful room overlooking the sea free of charge. I would say that all of the staff at the hotel were very accommodating and made our stay enjoyable, especially the entertainment team. We were greeted by Moka and Ashley the day that we arrived and they always kept us posted on the latest entertainment that was available in the hotel. All of the entertainment team were friendly and were there to ensure you were having a great time! I would definitely suggest this hotel for anyone thinking of booking a hotel in Sharm!

Room Tip: I would suggest booking a room with the sea view as we found it was more up to date.
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondbeach, Guest Relations Manager at Sunrise Select Diamond Beach Resort, responded to this review, March 16, 2014
Dear Alyson

Sunny greetings from all friends at Sunrise Select Diamond Beach Resort!
Thank you for taking the time to share your holiday experience with others and for giving such positive feedback. Thank you also for acknowledging some of the staff who particularly made your stay that extra bit special.
We hope to stay in touch with you and look forward to once again welcoming you and your family back to our resort to make more unforgettable memories.
Best Regards,
Hotel Management
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York, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 14, 2014

We have just returned from a fantastic week away at this hotel. The staff on reception were welcoming and helped us on many occasions through out the week. We had been upgraded to a sea view bungalow which was a lovely surprise. The cleaner came everyday and did a fantastic job, we received extra beach towels and a bag for them which was a lovely touch. All staff greeted us no matter what they were doing, they were all polite and nothing to much trouble. Ahamed on the roof bar was amazing, he remembered our names and our drinks after the first night, he always greeted us and found us a table. Our glasses were never empty he was there with another drink all evening.
The pools are immaculate and again the bar service fantastic we never had to go to the bar we were served at our sun beds. The relaxing pool is a nice option if you don't want the music and children bothering you.
All the restaurants are lovely but be sure to book into the Indian and beach restraint as they book up quick, However when we mentioned this to Donna a member of the customer service team she phoned up and managed to get us a table! Again fantastic customer service.
My husband had a massage whilst there and was very impressed, it lasted 3 hours and cost about £50!
We had bad rain for 1 day the worst in a long time resulting in floods, water coming in the ceiling and even a part of it falling down. The staff worked endlessly to make sure the hotel was safe and continued to be pleasant and helpful throughout.
We received a phone call to our room every few days to see if we needed anything, and checking that we were enjoying our stay.
We had most of our laughs with the entertainment team, Moka was always smiling and ready for a chat and a game of cards. Kiah (bad spelling) had just arrived at the hotel but fitted right in and was happy and chatty and kept us company. The entertainment team always had things for us to do, the Yoga, water aerobics and bowls was a great laugh. The team worked endlessly to keep us happy.
We will be returning and taking our children.
Thank you again for a wonderful trip!

Room Tip: The sea view bungalows are lovely, big and quite.
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondbeach, Guest Relations Manager at Sunrise Select Diamond Beach Resort, responded to this review, March 20, 2014
Dear Chantelle

Warm greetings from Sunrise Select Diamond Beach Resort. We are delighted to see that you enjoyed your stay here with us and we thank you for choosing our hotel to spend your holidays. It is always a joy to receive positive feedback from our guests and it was our pleasure to share your holiday experience with you.
We hope that you and your family will return soon to us again to make some more special holiday.
Thank you once again for sharing your holiday experience.

Best Regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 13, 2014 via mobile

What a lovely hotel!!!! The management team, guest relations, and all staff were faultless. Our special thanks go to Mady and Ashley, chocka moka, Kaigh(spelt wrong sorry)in the entertainment team. They made our stay fun. We miss our French Bowls each day with them and other guests. Miss you guys.
Our cleaners kept our beautiful upgraded beachfront room immaculate. Regular towel animals made us laugh. Especially the frog hanging just inside our door. So funny. Thank you Mahood and Magdee. They worked so hard especially during and after the storm. The whole cleaning team fought to make the hotel dry and safe for us with the torrential rain. It was awful. They were all soaked to the skin but just kept going and still managed smiles for us. Amazing.
The blue bay restuarant at the beach was very good with good snacks for lunch and lovely BBQ at night. Mohammad no1 and Samir were marvelous. Xxx to the chef I forgot his name but he was so lovely and we loved his pizzas so much.
The Italian restaurant was lovely with a smaller range than the main restaurant but it was quieter and food very good. Thank you Karin and Mohammad. You
Looked after us very well
The Indian restaurant was very nice 1 visit per week. Please check menu. I don't like fish one night fish was on menu. Best soup I've ever tasted though The chef was so friendly and the staff worked so hard. Maybe an extra pair of hands would help with serving drinks and food.
The main restaurant was our only negative. Sometimes difficulty getting cups and bowls. This got much better at the end of holiday following cocktails with management team. They really care how we feel and acted on our issues. A lot of the problems was some guests were greedy and took enough food to feed an army and wasted it. It must have been difficult for the staff to keep up with it. It was very busy in the main restaurant. We rarely ate there but we always had good food where we chose to eat.
Then our friend in the terrace bar ahmood who did the shisha pipes in the evening was fabulous. He knew what we drunk and made sure we were looked after.
The hotel gardens are stunning the palm trees are decorated with blue and green lights which are georgeous. Everywhere you look has beautiful flowers. The beach is nice. The sand is gritty but the views are amazing and there is plenty fish to be seen from the pontoon or at the waters edge. Plenty of sun beds. 3 pools. The Hard Rock Cafe is brilliant in Nama bay. Very entertaining. Thank you to everyone for the excellent service. The staff were second to none in every area other than the main restaurant. It was not my cup of tea but was always busy. It did not suit us. With this said Iwould without hesitation recommend this hotel. The English are well loved here and the management want more British to come. We get treated very well . Thank you once more.xx


Stayed October 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondbeach, Guest Relations Manager at Sunrise Select Diamond Beach Resort, responded to this review, March 15, 2014
Dear Chris

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. Thank you for taking the time to write this review and for acknowledging some of the staff who particularly made your stay that extra bit special. It always makes us happy to read such positive comments and to know that you enjoyed your stay here with us.
The entire team here is looking forward to welcoming you and your friends back to your second home and we hope to make your next stay with us more enjoyable than the first.
Best Regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 13, 2014

Thanks to all at diamond beach for a great holiday the management should be very proud of their staff sowelcoming samer and Mohammad at beach restaurant and maged our room cleaner also the terrace bar staff all were so helpful and friendly we ate in the Italian restaurant on most evening's and had good food and good service hotel gardens were beautiful and hotel and kept spotless hope to see you all in future thanks once again

Room Tip: Room 1239 on beach very good
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondbeach, Guest Relations Manager at Sunrise Select Diamond Beach Resort, responded to this review, March 15, 2014
Dear Gordy

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. It was such a pleasure for us to share your holiday with you and delighted to see that you enjoyed yourselves.
Thank you for taking the time to write this review and for acknowledging some of the staff who particularly made your stay that extra bit special.
We hope to stay in touch with you and look forward to once again welcoming you and your family back to our resort to make more unforgettable memories.
Best Regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saundersfoot
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

Well I'm on countdown again to return to the Sunrise. This will be out third visit and we are so looking forward to it,
From Mohamed in the Indian, such a great friend to Salem on the Quiet pool bar to Shawkey!!
We have enjoyed our previous visits so much. Having pizza for lunch overlooking the sea To cool evenings at the roof shisha bar being so well looked after by Ahmed, We look forward to seeing all our friends again.The hotel is in a fabulous position , the views are fantastic the position is great for having a wander around the Mercato area. We have talked a bout the hoyel so much that our 20 year old daughter is coming with us this time aswell, We can't wait, see you all on 22nd of April.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
diamondbeach, Guest Relations Manager at Sunrise Select Diamond Beach Resort, responded to this review, March 15, 2014
Dear Mandy

Warm and sunny greetings from your friends at Sunrise Select Diamond Beach Resort. Thank you for taking the time to post your review and for sharing your holiday experience. It always makes us happy to read such positive comments and to know that you enjoyed your stay here with us.
It really was a pleasure to share your vacation with you. We hope you have taken with you some unforgettable memories.
The entire team here is looking forward to welcoming you and your family back to your second home in April and we hope to make your next stay with us more enjoyable than the first.

Best Regards
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunrise Select Diamond Beach Resort

Address: Ras Om El Sid Hill, Hadaba | Hadaba, Sharm El Sheikh 116, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#36 Spa Hotel in Sharm El Sheikh
#39 Family Hotel in Sharm El Sheikh
#49 On the Beach Hotel in Sharm El Sheikh
#56 Luxury Hotel in Sharm El Sheikh
#62 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sunrise Select Diamond Beach Resort 5*
Number of rooms: 438
Official Description (provided by the hotel):
Admire the wonders of Egypt at SunConnect SUNRISE Diamond Resort! Located in the famous destination Sharm El Sheikh, the resort offers a vast range of opportunities ensuring that no one misses out during their stay. A delightful garden surrounding and the private sandy beach will make your holiday a memorable one full of relaxation. Its proximity to the charming center of Sharm El Sheikh is an additional benefit. The Resort offers a 24-hour front desk, multilingual staff, Guest Service Center desk, bell captain, limousine service, luggage room, laundry & valet service, beauty salon and barber, Spa & gym, gift & souvenir shops, babysitting, Wi-Fi connection free in one specified area,business center, and a 24-hour on call doctor. SunConnect SUNRISE Diamond Resort offers 438 (with partially or with some) recently renovated rooms characterized for their unique oriental style. NEW Aqua Park in 2015, 1200 m2, 8 slides, 71 water games fit for all ages! The hotel is officially part of the SunConnect family. It offers a lot of new facilities. Be Connected with the free upgraded high speed internet which is available throughout the resort. The TeenLounge is ready for teenagers for interactive fun with playstation and x-box. Charge the devices in one of the SunConnect Bars or access points distributed all over the facility. The new SunConnect website provides the guests with all necessary information. All accommodations feature modern facilities and are completely equipped to make sure our guests enjoy a comfortable and relaxing stay in Egypt. Choose between a wide variety of rooms. A special benefit for families is our Family Room concept, which offers separate rooms for parents and children. To enjoy the direct sea view, try our Beach Deluxe rooms, which offer you as well extra space. A truly satisfying holiday experience - at SunConnect SUNRISE Diamond Resort. ... more   less 
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Also Known As:
Sunrise Select Diamond Beach Hotel Sharm El Sheikh
Calimera Royal Diamond Beach Hotel

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