As the title says our 10th visit, and yet again not disappointed. This was an unexpected holiday for us, we decided to go out for my birthday. We were there from the 25th of November, until the 2nd of December.
As usual on arrival we were welcomed with opened arms by staff and managers, and what a welcome, check in was no hassle, just told to go and relax and have a drink.
At last we finally got to meet Angie Holmes, it was lovely to put a face to the name, and thank you
Angie for all you done for us.
As for the hotel, well I don't think I need to rattle on about the rooms, the food, the beach, or the staff, even the location, as this was our 10th visit all we can say is we love it and can't wait to go back to our second home in March.
My birthday was on the day after we arrived, and what a birthday, it was the best birthday I have ever had, and the day will always hold a cherished memory for me, one I will never ever forget.
Angie, please please convey my thanks to the beach boys for decorating the beach umbrella with balloons and flowers, it was so touching and very thoughtful, I was the talk of the steamy for the whole day, but loved it, what a beautiful touch and it makes all the difference, and it's all these little touches that make your holiday that wee bit extra special, and thank you for booking us into Al Denti for a special evening on my birthday. From the moment we sat down we were treated like royalty, Reda and Ali cared for our every whim, again please convey our thanks. The shock of the evening was the birthday cake I was so embarrassed, Ayman food and beverage manager, Reda, Ali, and please forgive me I can't remember all your names, all stood and sang happy birthday to me, another lovely touch, it was brilliant, Ayman the food and beverage Manager actually sat down for a couple of minutes and took the time to have a piece of birthday cake with me, to be so busy, and to be a manager, and to do what he done, just put the final touch to a perfect evening, thank you my darlin, again a lovely touch.
If I am honest the breakfasts and lunches were really good, the evening meals, I will not say they weren't good, perhaps just not to my taste, but Ayman, made sure I didn't go hungry, thank you so much for the off menu meals, and all the other little special things you done for us, especially the cappuccino soup it was delicious (ha ha).
We must mention the animation team, Jack your a star, I enjoyed my game of bowls every day, and thank you for sharing your time to let me speak with Vanni, a lovely touch, and proud to say we kept up the championship, please keep in touch, and looking forward to seeing you in March.
All that's left to say is we want to convey our thanks to you all.
Firstly, Mohamed and Angie thank you for looking after us, the boys on the beach, Rashad at the beach bar, Mohamed Izmeil and Haney at the Gallery bar, and my final thanks to our dear friend Ayman, he cared and looked after us from the moment we stepped off the bus until the moment we stepped back on. As we have said before it's the staff at this hotel that makes your holiday one you will never forget. If you have a complaint just go and speak with the managers your problems will be sorted effectively and efficiently, trust me I've been there.
So on that note all we can say is book your holiday at ROBB you will not be disappointed! and finally to all the staff at ROBB we miss you all so much, but from your family in Scotland may we take this opportunity and wish each and everyone one of you a very Merry Christmas, just wish we were there with you all, we hope you all have a lovely Christmas, and we wish you all health wealth and so much happiness for 2014, and looking forward to seeing you all on the 10th of March, not long to wait, just 11 weeks and counting.
All our love and we wish you all a Happy New Year
Looking forward to seeing you all soon
Bert & Yvonne xxxx
Choose a high floor, and ask for a room near reception.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.