we have just had a great holiday the dreams vacation is a good hotel they look after you and no one asked for a tip we tipped on the last day food good swimming pools great no complaints taxis to namna bay 2pound only if you haggle well egypt was brilliant better than we hoped for do the star gazing in dessert it was brilliant people will always moan dont know what they expect .

Things started off ok, help getting bags off the coach, quick check-in and taken to our room with our luggage carried for us. The room while a little tired and in need of some redecoration seemed clean. The porter checked the fridge to find it hadn’t been stocked, and a couple of minutes later a man arrived with two bottles of water and Coke. From here though things mainly went down hill.

Our first night in the main buffet restaurant we struggled to find a table. The hotel didn’t even seem full, but the dining area is far too small for a hotel this size, there were times people had to wait outside the restaurant for a table to become available. This problem is compounded by the fact that most people seem to go for their meals towards the start of service. We discovered why when we though we would have a quiet, late lunch one day only to find very little salad left, many of the main dishes down to the last few helpings and most of the deserts gone.

Even if you got there early enough for there still to be a full range of food available it was nothing to shout about. The salad was the same every day, often looking like it might have even been the same salad that was served the previous day. For the main meal there was very limited choice 10-12 dishes, this includes things such as rice, potato and vegetables normally leaving a chicken, fish and beef dish. There is a show cooking area, these produce the same pasta and pizzas meal after meal and the novelty soon wears off. While not a problem for us, the food is definitely more for guests from other parts of Europe, particularly Russia (mash potato and salad for breakfast?), and people who are fussy eaters or have young children may not find it to their liking. Service in the restaurant is poor, tables are not cleared and re-laid quickly enough, getting a second drink can prove frustrating, one lunch time we were never offered a drink at all. Add to this an abundance of flies and you can see why we only ate here for lunch and two evenings we were there.

Service on the whole at the hotel is poor. Bar staff are often more interested in talking amongst themselves than serving guests, restaurant staff I have already mentioned while I am not sure what house keeping actually do. Our room was never “cleaned” (and I use the term loosely) before 4pm the whole time we were there, and all that seemed to be done was a change of towels and the bed made. The lack of cleaning taking place was obvious from the dirt on the floor and shower gel marks left day after day in the bath. A similar lack of cleanliness could be found throughout the hotel, you could see the suncream in the swimming pool and dining tables weren’t cleaned only cleared between guests.

Having said all that there are some good aspects to the hotel. The themed restaurants you have to pay extra for provide a level of service you would expect in a 4-star hotel, plus the food is much fresher, hotter and superior all-round the main restaurant. I would particularly recommend the Asian restaurant, the mixed Indian food there is some of the best I have ever had, and the service exceptional.

The pool area is spacious and we never had a problem finding a lounger. There is also plenty of shade if it gets a bit too hot in the sun. Like wise the beach area is more spacious than the hotels photos make it appear and you must go snorkelling here. Having a coral reef on site and being able to swim among such a range of fish was amazing. I would recommend getting a cheap waterproof camera too in as it is great for photos.

Finally, if you travel with Thomson you will get two bottles of water in your room fridge each day. This is the only free bottled water you will get. You can get them refilled at the bars from a water cooler, but if you want bottled water you will have to pay. That’s right on an inclusive package you have to pay for water.

Never a 4-star hotel, 3 at best and that is based on the facilities rather than the quality of what is on offer.

me and a group of 5 friends visited this hotel in egypt, @ the time we were all aged between 18 - 22 altho we all enjoy a drink none of us are the typical student binge drinkers so as egypts drinking culture isnt huge we decided we would come here for a chillout holiday with the option of going to pacha which is located in naama bay if we wanted to. The hotel was good, the room me and my boyfriend first got taken to had an awful smell and the bathroom was of a poor standard so we asked to be moved which they didnt seem to happy about but after my boyfriend demanded the £5000 money back that we had all paid as a group for the holiday they soon moved us to a cleaner room, the staff all learned our names on the first day and were all very very friendly, we did get mithered by 'ahmed' asking us to book trips with him but we all booked 3 trips each with him and as there were 6 of us he was happy with the amount of money he made and even gave us a free boat trip, we went quad biking in the desert twice which was amazing and i would recommend to anybody apart from children as helmets are not supplied so i would say to book a trip like this through your rep as they ensure safety helmets are provided. we also visited the aqualand waterpark which was a brilliant day out. The maid came in and cleaned our room every day he was very helpful however he did constantly ask for money and in the end whenever he knocked on our door we found we had to slip out the back doors and go and hide on the terrace as we had all given him around £60 english and he was still asking for more. We all became ill on the second/third night of our stay and it proved a problem as we all had very bad stomach ache and the rest (i wont go into details) it got so bad that we couldnt go too far from the complex and it did ruin our holiday quite a bit, when we got back home 2 of the lads recovered, my boyfriend took around 6 weeks to fully recover and after seeing an english doctor he was told he had contracted e-coli which apparently is very common in egyptian hotels as they dont have the same levels of cleanliness over here nor do they have heat lights on the open food i.e the buffet to kill germs like we have over here in england, whilst still over in egypt every single person we came across at the hotel also complained they were suffering from what the egyptians call 'pharoahs revenge' but what we since believe to be e-coli. I am still ill from the holiday and it is now october i regulary get stomach cramps after eating and suffer vomiting every now and again when i eat more than 2 meals a day as does the other female who was in our party, the lads seem to have fully recovered though. However the food overall was nice and the hotel was brilliant the atmosphere, the pools, the staff etc would deffinately go back if they sorted out the illness problem but as im told it is very common in egypt i doubt there is alot they can do about it. Egyptian doctors blame it on the heat not the food/hygiene but english doctors say differently.

Have just come back from Dreams Vacation, we had a great holiday and met some lovely people. The weather couldnt get any better. We asked to move rooms after the 2nd night for the cockroachs in the bathroom, and the room was very shabby. We got moved to 2nd floor block 5720 which was a lot better. The food was ok but after the lst week we got fed up of looking at it. It is only 3 star rating and not 4 stars. It helped meeting some lovely british people. The staff are very good and very hard working. This has been our third visit to Sharm and will stay somewhere else next time. My husband went scube diving with Ocean College and would highly recommend them.