We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great time” 4 of 5 stars
Review of Mexicana Sharm Resort

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Mexicana Sharm Resort to your Saves list
Mexicana Sharm Resort
4.0 of 5 Resort   |   Om El-Seid Hill, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #130 of 226 Hotels in Sharm El Sheikh
Coleraine, United Kingdom
1 review
“great time”
4 of 5 stars Reviewed June 23, 2014

My husband and myself has recently returned from Egypt and this was are third time we have stayed at this hotel and we wouldn't stay anywhere else. We always enjoy our time, the hotel is clean and staff are very friendly and helpful. The rooms are spacious and beds are comfy. The hotel has two pools which has nightly water checks done. Also there is a courtesy bus to go to either the coral or Sandy beach. Mexicana is close to I Mercato and a few English bars within walking distance however if you don't feel like walking you can get local taxi for about two pounds sterling. The hotel does have entertainment but this depends on occupancy so may only be once a week. If you are going for a long period you may find yourselves eating out as lots of restaurants in Soho square, nama bay or I'mercato the chef will does his best to accommodate any dietary
requirements. I can't forget to mention the spa the massage is always good and there is a salon if you feel like getting your nails done for all the girls. If you go shopping there won't be any prices so make sure you haggle and if you want to do any boat trips or scuba diving the rep at the main pool is very good and will give you a good deal. Overall a Great Time, wish I was still there and I'm planning on going back as soon as possible

Room Tip: Ask for pool view
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, June 25, 2014
Dear Valued Guest,

I would like to cordially thank you for your very positive summary referring to your recent stay at the Mexicana Sharm Resort.

We are glad that our resort’s facilities and services were satisfying and you enjoyed your stay. The team will be delighted you have recognized their great efforts.

Once again, we thank you for your recommendation. Looking forward to welcoming you again in the near future.

Yours sincerely,
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,059 reviews from our community

Traveler rating
    280
    346
    187
    141
    105
See reviews for
217
435
63
1
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (165)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Lincoln
1 review
4 of 5 stars Reviewed June 23, 2014

First thing to say is please don't listen to all the negative reviews everyone is entitled to an opinion and I respect that but if you go with the correct attitude and treat the staff with the respect that they deserve I promise you will have an amazing time. We stayed in June and and the weather was glorious some days were a little too hot to be out and about but a lazy day in the pool was just as good.We booked two rooms as there was myself my wife two children and two friends both rooms were huge clean tidy and right next to the large pool and restaurant so couldn't ask for better really.Hossam and mosa the pool bar guys are amazing and made our holiday unforgettable these guys really do deserve praise for the hours that they put in to make your holiday memorable. The cleaning team are great and keep the rooms and whole hotel looking fantastic. Ahmed the bell hop deserves a special mention too for running round daft after everyone..The food is not the greatest of selection but no matter what your appetite you can always find something. To summerise as I could go on all day I feel this hotel gets a bit of a bum deal with some reviews but from personal experience we had the holiday of a lifetime and all thanks to the staff and guests at the mexicana we met some amazing people and not only are they staff and guests they are now friends too special mention to cath Robinson who tries her best to provide entertainment and brings completely different cultures together. Thank you all..

  • Stayed June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, June 25, 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed June 22, 2014

rooms is very clean ,, very good view on the pool ,comfortable beds . stuff is very helpful and Friendly . delicious and variety of food in breakfast and dinner ..pools were clean .......at all it was a nice trip :)

  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, June 23, 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 21, 2014

One of the advantages of the place that it's close to markets also the rooms are good however it lacks room service and the resort it self is kinda boaring to stay in no activities :/ .. overall the stay was nice :)

  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, June 23, 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
4 of 5 stars Reviewed June 19, 2014

I loved this hotel and made some good friends, it was my first time to Egypt and everyone was so friendly, even when we went out to Soho Square and some other bars, everyone was very friendly and cheap as well, round the corner from this hotel there is a Mcdonalds and KFC opposite there is some nice bars and restaurants and some shops with lots of good bags and especially good copies of bags, I would really recommend if your looking for a good copy of a designer bag to visit the first shop on the strip of the little shops, this is the furthest shop away from Mcdonalds as I cant remember the name, he did us a really good deal soon as he knew we were English. Back to the hotel, ever so friendly staff especially SAM and Mohammed, please remember to tip them During your holiday as well as at the end, as there wages are very low, both of them got on so well with everyone and was always filling up our glasses and especially at the Pool bar. Alex who sits round the pool who does the Excursions is really good, again friendly and will do you a good price and will make sure you enjoyed every excursion - you can haggle with him as well. Ahmed who is the Bellman as well as working as a Taxi driver is brilliant, we used him all week, a couple of times we went Soho Square and Nahma Bay he would always pick us up and 100% reliable and cheap too.

The only thing I would say is the food was not great, but it got better as the hotel got busier, the Chefs and Restaurant staff were very friendly and helpful too, the Breakfast was not worth getting up for and there is NO night life at this hotel but we always went out anyway. Nothing to entertain kids better to go as an couple of cheap hols with friends, the hotel was always clean and tidy and are rooms especially always clean, nice decorations were layed on our bed daily. I can honesty say Mohammed and Sam who work behind the bar most days and nights are great, I would often tip them daily £10 Egyptian pounds which is about 10p or something silly, but not much at all. Nice and friendly hotel where everyone gets to know one and other, recommend the Sauna and massage I had two and they were great, ask for a good deal 2nd time I got my boyfriend in for free so buy one get one free. I had the lady she was very good dont forget to tip her directly not at the till or front desk I think she is scared to take tips front of the managers of the Sauna. There is a bar about 5 minutes walk called Jive Bar, it is a English Karoke bar that sells cheap good pub food if fed up with the hotel food and good for football etc and free WIFI, we only found this bar on the last night so was bit annoyed. I think the friendly staff especially the bar staff and Ahmed the Bell man who also works as the cab driver were great ( ask at Reception for Ahmed to pick you up they will call him for you) we met some great people loved the holiday and the food did get better 4 out of 5 for this great holiday I would go back

Room Tip: Stay by the big pool, much better area
See more room tips
  • Stayed June 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, June 20, 2014
Dear Valued Guest,

Thank you kindly for your warm review. It certainly was our pleasure to have you here in our resort.
Awaiting your return so that you may once again relax at the Mexicana Resort. Please contact us any time for assistance in booking your next vacation as it will be our pleasure to meet you again,

Regards
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Exeter, United Kingdom
2 reviews
1 of 5 stars Reviewed June 19, 2014

Arrived at the mexicana sharm on 11/6/14 on a all inclusive basis, arrived at 11pm the bar was shut so we couldn't have a drink and no food was served for us and was told we would have to wait until the morning, our shower was out of action for 4 days out of our 7 days holiday only on the 3rd major complaint to reception did something get done about it, no water at all in our rooms so had to shower and wash in my friends room, paid all inclusive and was told on the day we left or flight was at 10:15pm and our all inclusive stopped at mid day which they expected us to not drink for 8-10 hrs in 40-50 degree heat, wasn't until I kicked off big time that we had paid for all inclusive and we will not stop having soft drinks until we left did they let us, absolutely discussing place, will never go back again, Egypt is beautiful the hotel is the worst I ever stayed in, the management need respect and the staff end to learn how to smile, NEVER book to go to this place it's awful.

Room Tip: Worst place ever
See more room tips
  • Stayed June 2014, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, July 24, 2014
Dear Valued Guest,
Warmest greetings from Mexicana Sharm Resort Sharm El Sheikh.

Thank you for your comments and invaluable critique of your recent stay with us. We value all of our guests and their comments and take on board all relevant items that can help us move forward the quality of our service delivery.
We apologize for what happened to you during your staying in our hotel, and we are doing the appropriate investigations to understand better as we are surprised that nobody has been informed of your difficulties and problems.
Please accept again my apologizes and we do hope to have the pleasure of welcoming you to our hotel, at which time I hope to speak with you personally to ensure your holiday with us will exceed all your expectations.
Sincerely
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Noerre Alslev, Denmark
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 18, 2014

2. time in Mexicana and it keeps getting better. Some people complaint about the smallest things, can't really understand why someone uses their holiday complaining - sit back, enjoy and relax and if there are any problems the staff will do everything they can to sort it out.
From the reception to the gardener, the guys in the restaurant, the housekeepers, the guys in the bar, the DJ in the nightclub, the guys working in the office.
A special compliment goes to Cath Robinson the english guest hostess, she did everything in her power to keep everyone as happy as possible.
The spa and the gym speaks for it self - spot on to all the guys there
All in all I would never hesitate to stay at Mexicana again and I will.

In all respect to everyone there.

I will see you guys again in autum.

  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mexicana_11, General Manager at Mexicana Sharm Resort, responded to this review, June 19, 2014
Dear Valued Guest,

I would like to cordially thank you for your very positive summary referring to your recent stay at the Mexicana Sharm Resort.

We are glad that our resort’s facilities and services were satisfying and you enjoyed your stay. The team will be delighted you have recognized their great efforts.

Once again, we thank you for your recommendation. Looking forward to welcoming you again in the near future.

Yours sincerely,
Tarek Taha
General Manager
Mexicana Sharm Resort
Mail: sharmareamanager@mexicanasharm-resort.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Mexicana Sharm Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mexicana Sharm Resort

Address: Om El-Seid Hill, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Restaurant Room Service Swimming Pool
Hotel Style:
#3 Best Value Hotel in Sharm El Sheikh
#78 Top resorts Hotel in Sharm El Sheikh
#109 Luxury Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mexicana Sharm Resort 4*
Number of rooms: 194
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Priceline, Orbitz, Despegar.com, Odigeo and TripOnline SA so you can book your Mexicana Sharm Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mexicana Sharm Hotel Sharm El Sheikh
Mexicana Sharm El Sheikh
Creative Mexicana Egypt
Creative Mexicana Sharm Resort

Owners: What's your side of the story?

If you own or manage Mexicana Sharm Resort, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.