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“Very nice hotel” 5 of 5 stars
Review of Grand Rotana Resort & Spa

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Grand Rotana Resort & Spa
5.0 of 5 Resort   |   Sharks Bay | P.O.Box:296, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #55 of 228 Hotels in Sharm El Sheikh
Aqaba, Jordan
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
“Very nice hotel”
5 of 5 stars Reviewed April 8, 2013

i spent 7 days on this hotel, it's very clean hotel and they have a very good services in everything from the reception to the room services and restaurants. the normal restaurant it was only good but the other restaurant like silk road and the sea food it was amazing food and services ,
the room clean , but when we arrived they offer me a pool view room ,, but it was very expensive to change the room from normal view to pool view they took 45$ for one night !!!!!! so if you need to take the sea or pool view tell you travel agency before coming ,
also i like the fresh juice that they have in the beach bar !! and there is Bahaa and Hani their , they are amazing and very helpful for everything in the hotel ! but the Disco it's DEAD always nobody there. and also you should to sign every time you drink or eat something (for all inclusive ) they don't have bracelet on the hotel , and i think it's better for managerial things.
i recommend this 5 stars hotel for relax ! and i will help them always to have more guest because my work also in the heart of tourists. ;)

Room Tip: chose the 6th building it's the best (sea and pool view ) and it's in the center
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review, May 16, 2013
Dear Baha,

Thank you very much for taking the time to review our hotel. your comments will be passed on to the team.

We very much look forward to welcoming you back.

Best Regards,

Azmi Sami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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869 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 5, 2013 via mobile

I've been in Sharm nine times and honestly grand rotana is the best hotel I have visited among all hotels ,staff are so friendly without fake smiles and eyes on your pocket like some others in other hotels,our room is always clean and tidy , the mega pool is woow , maybe the only and one disturbing note was that elevators were not air conditioned and extremely like hill, other than that ev was quite amazing ,and I would recommend it for the honeymooners,go a head grand rotana,u have been our extraordinary vacation

  • Stayed June 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review, May 16, 2013
Dear Nasri,

Thank you for yoru kind words and we would like to assur you that your comments will be shared with all concerned departments.

we hope to see you again very soon.

Regards,

Azmi Sami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed April 1, 2013

We booked a package at the Grand Rotana at short notice, wanting to escape the British winter and do some diving/snorkelling with minimal travel. The hotel has an excellent house reef for snorkelling and a branch of the renowned Camel diving school on site so we did several dive trips. The place was only one third full when we were there. Most of the other guests were Russian. On the whole it was an attractive, peaceful spot with plenty of space to do your own thing - the site is immense. The room was good, close to the beach which we much preferred. The area around the pools and restaurants can get a little noisy on the evenings when they have entertainment. We had a few problems with neighbouring guests making a lot of noise at 4am returning from night clubs but the hotel was incredibly helpful in relocating us to another quieter room. All in all, the service was very good indeed. We ate at the restaurant down on the sea often as the bar there was a relaxed place to pass the time and they did good grilled fish. Also we had one excellent meal at the Italian (and one not so good) and one excellent meal at the Silk Road.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review, April 2, 2013
Dear Guest,

We are extremely pleased to know that you enjoyed your stay with us and would like to assure you that your comments will be pased on to the team.

We hope to see you again very soon.

Regards,

Azmi Sami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed March 28, 2013

We stayed at the Grand Rotana/Club Rotana in March of this year. We had a really fantastic week, and we would definitely return again. We travelled with our daughter who is nearly 3, the kids club staff were amazing with her, in particular Wita. In fact, I have to say that all the staff were so attentive, and could not fault their manners or service.
The grounds of the hotel are immaculate, the gardens being so well tended.
There are parts of the hotel that are really lovely, and are definitely 5 star, but there are also some areas that are not. They are minor things, and did not detract from the holiday, but feel they are worth mentioning. The sun loungers are tired and quite dated, although because the pool is so big, it was never a problem getting one. I also feel the same about the decor in the rooms, although they cannot be faulted on size, I feel for a hotel that is only 6 years old, the decor is a little old fashioned.
I would also recommend going for ultra all inclusive, as the buffet food on the all inclusive basis is ok, but gets a little repetitive, and restaurant is very canteen like. However, Silk Road was lovely.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review, April 2, 2013
Dear Guest,

Thank you for taking the time to review our hotel and for getting in touch with us and bringing this matter to our attention and would like to assure you that your comments will be passed to all concerned department.

We are looking forward to welcoming you back in the near future.

Best Regards,

Azmi Sami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 27, 2013

I stayed at the Grand last September, and was amazed from the second I arrived... The entrance just takes your breath away, then when you discover the size of the complex it is stunning... I ate at every restaurant in the resort, the place by the sea is so romantic, the oriental is amazing, best Italian outside Italy...
You can have three holidays in one, beach, gardens or pool all of which are perfect....
The concierge was brilliiant organised me swimming with dolphins, quad trips, Bedouin shows, scuba diving, shopping trips and limos....

The staff were brilliant by the pool and u didn't have to move all day...

I loved it so much I'm am returning in a few weeks may 4th, I would love to try out the club Rotana this time, which is let's say the secret 6star part of the hotel...
I have even contacted the hotel regarding upgrading my room.

Just go there, it's amazing!!!

Room Tip: All rooms are amazing it's the views that are different....
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  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review, April 2, 2013
Dear Paul,

Thank you for your kind words, we are extremely pleased to know that you enjoyed your stay with us.

We very much look forward to welcoming you back.

Best Regards,

Azmi Sami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greystones, Wicklow, Ireland
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed March 16, 2013

The Grand Rotana Hotel is easily one of the very best hotels in Sharm, the decor, comfort, staff, restaurants, entertainment, views, pool and everything else that comes with the hotel is most definitely 5*

Room Tip: Request sea view, most definitely worth it.
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  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review, April 2, 2013
Dear Erica,

We are extremely pleased to know that you enjoyed your stay with us and would like to assure you that your comments will be passed on to the team.

We hope to see you again very soon.

Regards,

Azmi Sami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newhaven, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed March 15, 2013

This hotel is situated on a seafront plot, and virtually all rooms have a balcony and sea view. The rooms are well-appointed, roomy and very comfortable. There are several restaurants, all of excellent quality, with buffet, formal and outdoor options available. The pool is enormous, with large areas of both shallow and deeper water. There is a pool-side bar which is located on one of the three small islands within the pool, which can be accessed either by swimming or walking, and which provides all-day food as well as drinks. The coral reef at this point starts at the high-water mark; there are two floating walk-ways about 50 metres long, owned by the hotel, which give immediate access to the seaward side of the reef. This is a paradise for snorkellers or scuba divers who want to see the Red Sea tropical fish. Masks and snorkels can be hired on-site at minimal cost.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GrandRotana, Manager at Grand Rotana Resort & Spa, responded to this review, April 2, 2013
Dear Anthony,

Thank you very much for taking the time to review our hotel and will share your comments with all concerned departments.

We hope to have you staying with us again soon.

Best Regards,

Azmi Sami
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Rotana Resort & Spa

Address: Sharks Bay | P.O.Box:296, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Business Hotel in Sharm El Sheikh
#35 Spa Hotel in Sharm El Sheikh
#35 Top resorts Hotel in Sharm El Sheikh
#46 Romantic Hotel in Sharm El Sheikh
#48 Luxury Hotel in Sharm El Sheikh
#50 On the Beach Hotel in Sharm El Sheikh
#61 Family Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Rotana Resort & Spa 5*
Number of rooms: 526
Official Description (provided by the hotel):
Palms Bar & Grill Located on the beach front, Palms offers BBQ, Seafood catch of the day mixed grill, crispy salads and exotic cocktails throughout the day. Guests can relax under the shade of the beach hut and enjoy a refreshing drink while admiring the spectacular view of Tiran Island and the Red Sea. Palms Bar & Grill is included in the Ultra All Inclusive Formula Opening hours from 09:00 AM till 18:00 Pm In Winter from 19:00 PM till 22:30 PM In Summer from 09:00 Am till 18:00 PM & from 19:00 PM till 23:00 PM ... more   less 
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Also Known As:
Grand Rotana Resort And Spa
Grand Rotana Hotel Sharm El Sheikh
Grand Rotana Sharm El Sheikh

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