Just returned from another fantastic 2 week stay at this hotel ( our second time at this hotel and resort, which we never normally do no matter how good the hotel or resort is as there are so many other places to see and do, which says a lot about how good this hotel/resort is ) ..
The transfer to the hotel is great being it’s only about 15 mins away. The reception area is really nice and has free Wi-Fi (which can be a little slow at times). Check in process is very quick and then you are shown to your room while valet service sorts out your cases from the transfer bus to your room (a nice touch). We stayed in block 5 on both visits (room 1522, on both times) as this is the newer block and the air con is really good.
The hotel grounds are fantastic and well laid out, the pool is huge and the way it’s designed it never really feels busy. Ignore the reviews that say it’s never cleaned, we were normally out on the sun beds around 7.30-8.00am and saw them cleaning every morning. Yes the pool does get some leaves etc. in it at times, seeing as it’s surrounded by lush green gardens, but the pool boys are out with the net cleaning two or three times a day so there’s never too much about. We did preferred though to spend most days at the sister hotel’s private beach, mainly due to the lovely breeze there which makes sun bathing in the heat more bearable. The all-inclusive drinks are available on the beach and it’s only a two min walk to sister hotel’s diner for your all inc lunch ( which was pretty much the same most days but a not bad selection and the food was always nice and hot )
The food at Ghazala Gardens is more aimed towards the Germans but there is quite a large selection every night so unless you’re really picky there is always something nice to be found (and if you are fussy, if you speak to one of the chefs they will knock you something up of your choice). The three a la carte restaurants are really good, all three serving nice food ( o’ Fogo’s being our favourite) which you book into the day before.
The bars are all nice, serving decent drinks and never having to wait more than a minute to be served.
Customer service was really good, we had two minor problems with our room during the stay and both were sorted within a couple of hours of reporting the problems. Guest relations Jane was fantastic, nothing was too much trouble and her advice was greatly appreciated (and not forgetting Bianca from Ghazala Beach who also can’t do enough for you). Even the executive duty manger Martin came to us one night and thanked us for our return stay and to see if everything was fine, which meant a lot to us.
The location of the hotel is great for walking into Naama Bay centre which is less than a five minute walk away, just be prepared for some hassle from the shop owners, usually a firm NO does the trick or be rude and just ignore them until they give up (they also tend not to hassle too much once your tanned and know you’ve been there a while). If you walk into the centre of Naama Bay there is a cluster of shops undercover where you get no hassle at all which is quite nice. Also a short 15 mins taxi ride to Soho Square is well worth the trip for more hassle free shopping (taxi can be as little as 500 going and 600 coming back ( £5 - £6 ).
All in all another great stay at Ghazala Gardens and I would definitely recommend staying at this hotel..
- Also Known As:
- Ghazala Gardens Hotel Sharm El Sheikh
- Ghazala Gardens Hotel
- Ghazala Gardens Sharm El Sheikh
- Ghazala Gardens Egypt
- Ghazala Gardens Hotel Egypt
- Official Description (provided by the hotel):
- The newly-constructed Ghazala Gardens Hotel was built in a Moorish style, and is located directly on the Naama Bay, the centre of Sharm el-Sheikh. Perfect location to relax in a pleasant atmosphere. The fantastically designed pool facilities with a separate kids' zone prove particularly inviting - you'll want to swim straight away! ... more less