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“Not bad , but wish it was better” 3 of 5 stars
Review of Island Garden Resort

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Island Garden Resort
5.0 of 5 Resort   |   Sharks Bay, Sharm El Sheikh, Egypt   |  
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Ranked #58 of 228 Hotels in Sharm El Sheikh
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Not bad , but wish it was better”
3 of 5 stars Reviewed October 4, 2013

We stayed here in May 2012.
The main thing to let it down is the food..... very repetitive, bland and often the meat was raw..
It was the same food everyday even though one day was 'indian menu' one day English etc. etc. Although it was the same food..
I found the evening entertainment very boring too...... Although I feel awful saying that as the entertainers work so hard..
It was our first time to Egypt and unfortunately it has put us off returning to Egypt.. And that is a shame as I know a few people who have had positive experiences with visiting so have returned.
The managers are extra nice! They put in great effort to make sure everyone is perfectly happy.
All of the staff are lovely and friendly.
Another downside was that one of the slides was not working for the entire duration of our stay... which might sound trivial but I did actually only book this hotel BECAUSE it had a slide..,my children asked everyday if the slide was going to be fixed and everyday they told them it would be fixed in the afternoon... such a shame.. this hotel has HUGE potential. if only the rooms were modernised, a larger budget given to entertainment and make the food more edible. Would i return to this hotel - definitely not.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reda A, Qualiry Control Assistant Manager at Island Garden Resort, responded to this review, October 11, 2013
Dear Guest,
Thank you for taking the time to put your feedback here, and many thanks for visiting us at Island Garden Resort. It has been a pleasure meeting you and having the chance to be part of your holiday experience. Please, accept our sincere apology as the your holiday didn't go as you wished to be, all what we hope is that you pay us another visit so that we can make it up for you and your family, and I am so confident that you will be among many of our loyal guest.
For your next holiday, just drop me an email before arrival with any requested you might have and I will see to that.
Regards,
Reda
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,242 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 25, 2013

i have stayed in this hotel 5 times now and love it all the staff are friendly and cant do enough for u . food not the best but its a different county what do u expected . oskar from 1 of the shops with in the hotel is a darling lovely lovely man so make sure u pop in and say hello all so ali beh that used to have the perfum shop but hes not working in a different hotel :( cant wait to go back feel like that is my second home totally miss this place

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tirana, Albania
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 19, 2013

I didn't really like this hotel. Not all staff speaks English. However they were trying to be nice but had prejudiced attitude towards slavic people (esp. females). Rooms were not properly cleaned. Fruits and vegetables in canteen weren't fresh. Faced problems with towels for pool.

  • Stayed August 2013, traveled on business
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bishkek, Kyrgyzstan
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 16, 2013

I stayed in Sharm el Sheikh 2 weeks for a conference and I lived in Island Garden Resort which was very nice! Absolutely loved hotel staff, as they were so friendly and helpful :) Restaurant staff was amazing as they were always recommending me to try different dishes and meals they were serving.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dublin, Ireland
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 16, 2013

I've stayed in this hotel for the conference (AIESEC organisation), however I would very much like to come back one time with friends or family just to relax. The hotel staff was very nice and helpful. Also facilities in the hotel are perfect, it's close to the SOHO square and the seaside. The food is great to my taste as well, they offer wide variety of dishes but soft drinks are for free only during meal hours.

Room Tip: I believe all rooms are fine and have A/C. It's quite easy to get around after some time, but th...
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cairo, Egypt
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 16, 2013

It was a part of the venues hosting AIESEC International Congress 2013, the biggest conference for youth in the world.

It took almost 600 delegates with no hesitation.

The service there is very nice, the staff is very welcoming, helpful and friendly and the food was really awesome and delicious.

The capacity of the hotel is really huge that we could depend on it to take this amount of people as once for 13 days.

The pool thee is really interesting with a fun aquapark.

Hope that you take a great consideration going there without hesitation as the rate there is really good and quiet satisfying to the service you get.
They have a great laundry price too.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 9, 2013

We booked to stay here for 12 days but were moved after 5 as the hotel was so quiet. Our 5 days at this hotel were really excellent. The bar staff really treat you well, and will go out there way to give you drinks and cocktails. In the restaurant, staff are quick to clear your plates and offer help and drinks refills. Our room was great, ground floor so could just hop over the wall to the pool! The cleaner did a fantastic job everyday. The swimming pools are great and we had them mostly to ourselves as it was so quiet. Abbie from animation was really great and gave us loads of useful info about Egypt and places to go, made us feel relaxed. She always involved everyone with activities, without being pushy. It's a shame the hotel has shut due to low guests, as Sharm feels very safe and we weren't worried at all. We hope people continue to go to this lovely country with lovely people.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Island Garden Resort

Address: Sharks Bay, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
#18 Best Value Hotel in Sharm El Sheikh
#37 Top resorts Hotel in Sharm El Sheikh
#48 Family Hotel in Sharm El Sheikh
#51 Luxury Hotel in Sharm El Sheikh
#53 On the Beach Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Island Garden Resort 5*
Number of rooms: 278
Official Description (provided by the hotel):
This comfortable, relaxing "All-Inclusive" 4 star (country category) Resort with a centered pool lagoon is divided to various 2 floor buildings with tasteful decorated rooms offer you a relaxed atmosphere for a family vacation. ... more   less 
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Also Known As:
Sunrise Island Garden Hotel Sharm El Sheikh
Hotel Sunrise Island Garden
Sunrise Island Garden Resort Sharm El Sheikh

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