This was our second visit to Sharm and I would definately go back a third time however I would probably not return to this hotel.
We arrived at about midnight as our flight had been delayed and to be fair to the staff they checked us in efficiently, took our bags to our rooms and there was some bread and fruit waiting for us in our room. It was on arrival that we first noticed the strange layout of this hotel - you have to walk through the Rosetta part of the Hotel to get to the Jasmine.
The Rosetta seemed to be where Egyptians went and everyone else was in the Jasmine. The Rosetta pool looked lovely with nice subbed a with little mattresses, fake plastic grass on the floor so they didn't burn their feet and nice wooden umbrellas for shade. The jasmine 'quiet' pool on the other hand had old worn down sunbeds and umbrellas, a number of which were completely broken, nothing on the floor to stop our feet from burning and quite a few cracked tiles and in general could just do with a lick of paint.
We stayed by the 'quiet' pool for the first week when it lived up to its name and it was lovely! However the second week we got a different towel guy who was also incharge of the pool music! He spent all day with it on full blast skipping songs which drove me mad! I didn't think a lot of his music was appropriate for kids either with swearing in it!
We spoke to the thomson rep about this and he obviously spoke to the towel guy about it as it improved. The towel guy himself still annoyed us though as he did things that he found funny but no one else seemed to - like he found throwing things in your face funny - I'm up for a laugh but when I'm wearing glasses I don't really want them to get broken by someone throwing something in my face!!
The bar men at the quiet pool were fab always topping up drinks and cooking chips chicken and burgers throughout the day. Would have been nice if they did ice cream as well!
The food in the jasmine restaurant was lovely. There was always a massive selection of food to choose from and 2 of the waiters and the manager were always up for a laugh and playing tricks and doing magic tricks!
Our only criticism of the restaurant was in the second week when they closed the Rosetta restaurant so everyone ate in the Jasmine restaurant. Us British would stand in queues where Egyptians would go straight to the front and you could tell they were favoured by the grill chefs as they would be given bigger portions than us!
We used the beach facilities - viva is advertised as walking distance whereas wind is advertised as shuttle bus only but you can actually walk to both as they are 5 mins from each other! We didn't like viva as it was like sardines in a can with no fish but we went to wind a few times for snorkelling and saw much more than we expected to!
The rep Mamoud also recommended that we went to El Fanar beach! We went and it was so quiet and secluded with amazing coral and fish. I would recommend this to anyone, it was 60LE entry and you get given a towel and a bottle of water and amazing snorkelling sites!
We walked into Naama a few times at night which is much nicer if you cross the road and go down an alley just to the left of the hotel. We ate in hard rock in Naama one night which was lovely and not too expensive either (about £50 pp for 2 courses and drinks) but there are lots of people outside with discount vouchers so get some of them!
We also went to the Hardrock in Nabq as it was being built when we went to Sharm before. It's nice but as it's a quieter area of sharm it wasn't very busy.
We went to soho square which was good - the hotel reps arrange a weekly trip there one evening where you go on a coach and have a couple of hours there and then come back! I would recommend this trip as it was only £2pp! In all honesty this is probably the only decent thing the reps arranged as the rest of the entertainment was quite dire.
I know the reps did activities around the mains pool in the day but we went to go to that pool once and it looked like the bottom of it was dirty and needed a good clean!
The Thomson rep Mamoud was hilarious and always had us laughing! He was always there to help no matter what time of day and even if it was his day off!
The people on reception were polite but had very poor English so was hard to communicate especially at the end of our holiday when our transfer was over half an hour late and they told us all busses had gone, laughed in our face saying we should have got on any of the others and that we had to get a taxi - within minutes Mamoud had made a call and the bus was there!
The room cleaners were lovely who were always working and saying hello and making towel art!
If I was going to give anyone a tip for this hotel it would be not to bother with the Italian a la carte - it was dirty, the menus were so old you couldn't read certain words as they were smeared, the crockery and glasses had massive chunks mission and the food was not even edible! I would recommend if you want a nice meal avoid there and eat out one night! I know its free but you would have to pay me to eat there again it was that bad!
Overall we did have an amazing holiday as we went as a group of 3 couples and had a great time together. The hotel neither made the holiday or ruined the holiday but a lot of the people we met there did make the holiday much more enjoyable!
For a cheap deal with a good location for Naama I would recommend this hotel but I will not be returning
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- Also Known As:
- Hotel Tropicana Rosetta
- Tropicana Rosetta Sharm El Sheikh
- Tropicana Rosetta Hotel