I have just returned from two weeks at this hotel/resort. Here are the facts.
It is definitely a 3 star and not a 4. It used to be owned by Thomson but is now owned by Tropicana, which usually consists of 4 star accommodation so this is the poorer hotel of the group. Dont be put off because it is pretty clean and tidy and functions very well but it is a little tired in some areas.
It is located just 5 minutes at most from the beach but don't expect to actually see much of the beach as it is ALL segregated into ownership plots which various hotels have access to. However they are fronted by bars and cafes, so expect to pay for drinks. All your hotel will get you on the beach is access, a towel and a sunbed. We visited the VIVA beach once and never again as we didn't like being packed in like sardines.
The pools are pretty good, although the larger main one needs some work on it. Three of the pools have pool bars which you can swim up to, we loved these.
You are given fresh towels everyday for around the pool, brilliant idea.
The entertainment is a little poorer than expected but having said that the animation team are great. Fox is brilliant as an entertainment member and we had a wonderful time interacting with him.
Don't bother booking the Soho trip with Thomson for £10 as the hotel does its own trip for just £2 with the entertainment team.
Sunbeds are not to be reserved but try telling that to we British. Be warned some people keep the hotel pool towels overnight just so they can get their towels onto beds as soon as daybreak.
Their are two restaurants but we tended to stay at the Jasmine restaurant because the Rosetta is focused more for the Egyptians and as such the menu is slightly different. However both give really good variety. The staff will fight to get you your drinks and even keep you a table if you come at regular times, This is partly because they are indeed very friendly but also because they are eager to earn a tip. We waited to tip at the end of our holiday. Nothing is too much for the staff at this establishment and I have to say they are what made our holiday so enjoyable.
Security boxes are free and are located at the main reception. We used one and it was no bother getting access at any time. There is no WIFI at this hotel. Access is via landline at the Jasmine reception/bar. It isn't always working. You can get WIFI at the Star cafe outside but don't expect the discount it offers, we never got it. They also take a sevice charge which we weren't aware of (its a bit of a cheek as it is getting their tip for what was lousy service). We went once and never went again.
Their is a supermarket outside the hotel but it is a little dearer than the 24/7 just ten minutes walk up the road. The chemist is expensive too. We walked into Naama itself and shopped around.
Expect that as soon as you exit the hotel you will be hounded to buy something or use a taxi. Just say no thanks politely and keep going. What ever you do don't fall for the "just come into my uncles gallery and write good luck in English". We stuck to our guns and didn't fall for it but some or the other guests went in and got a shock when the door was shut behind them and another person appeared blocking their exit. It is a very nasty tactic to force you to buy something. If you don't buy then they will say it is a gift and then accuse you of stealing. It doesn't happen too often thank goodness.
Now the bad news: we were attacked by godzilla mosquitoes. Whatever you take with you make sure it has DEET in it as these mozzies are exceptionally bad. Be prepared that in some instances you may get bitten by something in the bed. I woke up with bites and found them to be different to the mozzies. It is quite common for mites or fleas to be transferred due to the sandstorms that happen. We just got a spray off the cleaner, stripped the bed, sprayed it and never had a problem after that.
The VIP cruise is to be recommended and Johnathon is exceptionally good as a guide.
Naama bay is quite safe to walk around day or night. The night life is very busy but you wont be disturbed at your hotel as it is far enough away.
Would we go to this hotel again? Well no we wouldn't because we like to try something new each time but we met alot of people that visit here every year.
This was the best holiday we have had for the interaction between staff and holidayers. The atmosphere is incredibly friendly and everyone seems happy. The staff are not to be underestimated either. Most of the staff have degrees, so are very intelligent. The reason they are in hotels is due to this being the main industry for employment. Our pool guy spoke four languages!.
So in rounding up: this is the type of hotel where the staff are what makes your holiday. Go expecting a three star and you won't be dissapointed. Go with plenty of tip money, sterling is loved here and so will you be. Happy holidays.
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- Also Known As:
- Hotel Tropicana Rosetta
- Tropicana Rosetta Sharm El Sheikh
- Tropicana Rosetta Hotel