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“Fabulous hotel and even better staff” 5 of 5 stars
Review of Sunrise Grand Select Arabian Beach Resort

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Sunrise Grand Select Arabian Beach Resort
5.0 of 5 Resort   |   86 - Pyramisa Road | Behind Conference Center, Sharm El Sheikh, Egypt   |  
Hotel website
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Hotel amenities
Special Price
35% off room rate
Ranked #20 of 228 Hotels in Sharm El Sheikh
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
“Fabulous hotel and even better staff”
5 of 5 stars Reviewed November 27, 2012

I cannot praise this hotel enough. Although not fully opened whilst we were staying (end of Nov 2012) the hotel and all who work in it are wonderful. The room was great with all the top facilities one would expect. The layout of the hotel is stunning making every view attractive and interesting. The food was great with a huge choice at the buffet and the Thai restaurant exceptional. But I have to say best of all are the people. From the manager Mr Sayed to the dive team in the new Padi dive centre, to the entertainment team to the restaurant, bar and cleaning teams...... everyone has a smile and wanted to know how they can help you. They were all so kind and friendly to my toddler daughter who must have felt like a rock star with all the attention she got! Nothing was too much trouble for anyone. We had a great time, thank you so much. Go and enjoy this brilliant new hotel.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this review, December 11, 2012
Dear Guest,

Thank you for your comments we are very happy that you had such a memorable stay with us here at SUNRISE Grand Select Arabian Beach Resort.

We are very happy to hear that you and your daughter had such a great time and that you appreciate the efforts of all of our staff here at the resort.

We hope to see you again soon so that you can have another unforgetable experience at SUNRISE Grand Select Arabian Beach Resort.

Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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974 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (222)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed November 10, 2012

We stayed 8 nights from 22nd October 2012 till 31st .
To start with,we booked this hotel with the knowledge that it was only partly opened. The hotel is fabulous from every angle,The reception /Lobby is very spacious and stunning with free WiFi.Mr. Ahmed Faheem was outstanding for his job(reception S.V).
Mr. Sayed Saleh is a high profile manager around the place,he did everything he could do to insure that we had a great time during our stay.
The pools are great, the service was superb and the room was very clean and spacious.
My 5 yrs son also loved the kids club and all the animation team.
We would not hesitate to recommend this hotel to anyone. Photos posted

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this review, December 11, 2012
Dear Guest,

Thank you for taking the time to write a review on tripadvisor.

We are glad you and you family had an enjoyable stay here at SUNRISE Grand Select Arabian Beach Resort.

We happy that our staff made your stay even more enjoyable, and your comments will be passed on to the relevant people and departments.

We hope you will return to our resort again very soon.

Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tyneside
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed November 7, 2012

Stayed at Sunrise GSABR last week in October , first week in November , booked with the knowledge that it was only partly opened ( soft opening is the term they use ). It meant that of the 6 planned restaurants only 2 were available , not all of the pools were funnctional but the available facilities were more than adequate for the number of guests .
The first few days coincided with the muslim festival of Eid-Ul-Adha so the hotel was very busy mainly with Egyptian guests , this gave the general impression that the opening had been rushed to catch this trade .
The entrance drive up is still incomplete but when the lighting and fountains are working it will be stunning . The rooms are good standard but in places the decorative finish is poor , paint splashes , plaster splashes , poorly fitted tiles again giving the impression that it has been done in a hurry . We had 2 queen size beds in the amply sized room ( 2 adults , 1 teenager ) .
airconditioning excellent , mini bar , TV ( no english channels though ............but we are in Egypt so shouldnt complain ............BBC world news would have been good though )
The location is excellent , 10 minutes from the airport , fabulous view of Sharks Bay , Tiran Island .The hotel is built across 5 levels so lots of stairs ( there are plans to build a vernicular type of cable car - train to travel up and down from the beach area which will be quite an engineering feature ) , reception area is stunning ( with a few bits to complete ) , free WiFi , bar area and tea room on the same level . next level is the main restaurant area for breakfast and dinner in a self serve buffet . Other restaurants will be on this level but were not complete , there will be a Greek , French , Thai and Indian .
Main pool area , swim up bar , pool bar , plenty of very comfortable sunbeds , 2 waterslides onto the next level which were great fun . The next levels were not fully open but they will be the more expensive suites with private pools etc .
The beach front is a good sandy beach , plenty of beds , jetty and Italian restaurant which was available for lunch and a good quality evening meal if the buffet didnt appeal ( we ate there most nights as the buffet was very average )

The staff are led by the superb Mr Nagy Arafat and Mr Sayed Saleh who are extra friendly and very high profile around the place , always available to talk to , making sure everything is OK .They are obviously the top managers in the group who have been brought in to make sure this very high profile project works .
Guest relations , Lauren and Natalia , very helpful and visible around the place without being overbearing , unlike the concession sales reps , salon , massage , boat trips etc who really do annoy after a few times of being told no , not unique to this hotel though .
Animation team work very hard against dificult conditions , trying to please a multi national multi cultural audience but must be doing something right if they managed to get me to do aqua robics and even get on the stage to do the time warp - or maybe that was the very generous all inclusive alcohol , local sprits , wine and beer are very good quality and the bar staff in the reception bar areas are excellent , no waiting for drinks which is often an issue for English guests who are used to going to the bar to be served .
The fish restaurant ( not complete ) overlooking the beach will be very special with a superb view of the bay
Overall apart from the concerns over the variety of food in the buffet and the poor decorative finish is some areas which the management are fully aware of it was a good week. The staff tried very hard but still have a long way to go to hit the true 5* that they are after but having seen the enthusiasm and commitment of the management and staff have no doubt they will get there . Look forward to visiting again when all will be completed

Room Tip: a completed one
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  • Stayed October 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this review, December 11, 2012
Dear Guest,

Thank you for taking the time to write your review, your feedback is highly appreciated.

We are sorry that you felt that the resort opening had been rushed. The hotel had been in soft opening since the end of August so we took the reservations for EID knowing that we had had the opeining experience for almost 2 months. This is always a busy period in all the hotels in Sharm el Sheikh.

Your comments regarding the finishing touches have been passed to our construction company. Yes we will have a shuttle bus in operation very soon, to make it easier for our guests to get to and from our beach

We have made sure that all of our Televisions now have BBC world news, we have also updated our channel list to make it easier for the guests to know what channels are english, we have 10 english channels available.

We are happy that our staff here made your stay enjoyable, all your comments will be passed on to the revelant people.

We hope you will return to SUNRISE Grand Select Arabian Beach Resort so that you can experience more of our restaurants and facilities that were not available whilst you were here.

Thanks again for you feedback.

Best Regards

Hotel Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Egypt , Cairo
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed October 31, 2012

We stayed at the Sunrise Grand Select Arabian Beach from the 25th of Oct. till 30th of Oct. 2012, 85 rooms out of 420 were open ( still soft opening) but yet it was amazing , To start with, the hotel is fabulous one of the best we have ever stayed in and with a little more facilities & services it could be compared with Steigenberger Al Dau Beach in Hurghada, First I would like to thank Mr. Ahmed Faheem (Reception S.V),he was outstanding, did everything he could to ensure we had a great time during our stay at the hotel.
For the food, it was excellent, not a huge variety but tasty, also I would like to thank Mr. Abd El Maboud & Mr. Khaled & the rest of the team on their great job at the beautiful Italian Restaurant located on the beach, Also Mr. Ismail at the main restaurant who used to call my daughters Doctor & Engineer, Ehab & team of waiters on the pool bar. There are a number of pools at the hotel but not all in operation yet, the sun beds are very comfortable also there are two water slides which my daughters enjoyed.
There was also a good animation team led by the excellent Sokar. For the Rooms not a fault, about 85% are Sea view, we were at # 1224 & 1225. We also used the gym which is kitted out with all new equipments and had a small sauna, small steam room and hot tub for the time being which is not very good but the main Spa is still not operating.
There is also a beautiful private jetty which is lit up on a night and over a beautiful coral reef.Snorkling is recommended.
Here Are Some Negatives from my point of view, 1-we went to have our room which was still occupied by a guest(I think it will be the first & the last time)-2-Golf cars are not enough need a bus to the beach every 10 Min.-3- the pool bar is under the ground level ,very hot ,need more staff to supply the pool area.-4 mmmm water by glass mmmmm -5 Pepsi is not canned -6-ice cream is great but from 3:5 only.-7- no meat or chicken main dishes for lunch on the beach bar.
8-Turkish cafe is not in the A I -9- no station for hot drinks in the main restaurant.
A word to the management:
With spending few Egyptian pounds this property I think will be ranked from the best 5 hotels in Sharm El-Sheikh.
The Staff is doing their best but still not enough need more staff (all areas).
Sorry for the negatives but I really like this place & wish it to be improved.
All in all it was a great stay and we would not hesitate to recommend it.

Room Tip: When u r looking to the sea Rooms on the right r shady ,left r sunny. Higher floors have a better s...
See more room tips
  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this review, December 11, 2012
Dear Guest,

Thank you for posting your view on tripadvisor, we appreciate all feedback that is given to us.

We are sorry that are Spa was not in full operation whilst you were here,however we still provided a Jacuzzi, sauna and steam room for our guests in both our suites. Suites are small but was adequate for the amount of guests that we had.The Spa will be in operation from 12.12.12, should you visit again.

We will have Shuttle buses in operation very soon on both sides of the resort every 15 minutes to make sure that our guests can easily move around our resort. Also water is replaced daily in eachroom, and if you ask at our bars they will gladly provide you with a bottle of water.

Please note that all your comments have been passed to the relevant departments to ensure that all our guests enjoy their holiday.

Thank you very much for all your comments, we hope that you will visit our resort again soon

Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Durham, United Kingdom
2 reviews
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed October 23, 2012

We stayed at the Sunrise Grand Arabian Beach from the 13th of September till 24th of September 2012 and although the hotel wasn't 100% open we had an amazing holiday, for a start the hotel is fabulous one of the best we have ever stayed in and we have travelled far and wide, the management of Mr Nagy Arafat, Mr Sayed Saleh and Mr Ahmed Faheen was outstanding they did everything they could to ensure we had a fabulous experience at this hotel.
Then there is the food, it was excellent, 5 star a la cart food every night which was prepared by amongst others Chef Wahedy from a menu put together superbly by Chef Robert who is the top chef for Sunrise resorts in Egypt, these were served at the beautiful Italian Restaurant located on the beach by Ahmed Maboud and his team of waiters, the Bleu Bleu Mediterranean Restaurant by Esmail Mohammed, Sameh and their team of waiters and also in the very luxurious French resteraunt by Ismail Syed, there was also lunch served at the pool bar by the very brilliant pool bar men Mohamad Howary and Ehab who also kept the cocktails and the great banter coming all day long. There are a number of pools at the hotel we mainly sat by the large main pool, it's huge and the beds are very comfortable with an endless supply of towels if you want them handed out by Ramadan who is very funny and the rest of the recreation team, we also used the two water slides which our niece loved.
There was also a great animation team led by the excellent Sokar with Katia and Emma also coming in for praise for keeping the niece entertained everyday. We stayed in a family room, which was massive we had a super king size bed in our part of the room and there was two double beds in the part where our niece stayed with a very spacious bathroom which was very clean,with lovely bathrobes and slippers.
We also used the gym which is kitted out with all new equipment and had a sauna, steam room and hot tub which are very good.
I had a couple of massages while we were there too, which are amongst the best I have had and I have had massages in a lot of different countries,
There is also a beautiful private jetty which is lit up on a night and over a beautiful coral reef.
All in all is was a fabulous holiday and we would not hesitate to recommend it, we already have to friends and family, and we have already booked out next trip in January.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SunriseArabianBeach, Guest Relations Manager at Sunrise Grand Select Arabian Beach Resort, responded to this review, December 11, 2012
Dear Guest,

We are very happy to hear that you had such an enjoyable holiday with us here at SUNRISE Grand Select Arabian Beach Resort.

We are delighted that you enjoyed all of our facilities and restaurants so much.

We really appreciate your comments regarding our staff, its nice to hear that our staff can help make your holiday so unforgetable. Your comments will be passed on to the relevant people and departments.

We hope too see you again at SUNRISE Grand Select Arabian Beach Resort

Best Regards

Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunrise Grand Select Arabian Beach Resort

Address: 86 - Pyramisa Road | Behind Conference Center, Sharm El Sheikh, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Beverage Selection Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 228 Hotels in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sunrise Grand Select Arabian Beach Resort 5*
Number of rooms: 420
Official Description (provided by the hotel):
SUNRISE Grand Select Arabian Beach Resort offers guests an unforgettable and luxurious escape to enjoy an ultimate holiday. Each with an own private balcony or terrace overlooking the Red Sea and the garden surrounding, the 420 guest rooms are thoughtfully designed and exude the spirit of Arabian elegance and enchantment.Complemented by a host of comprehensive amenities, all rooms and suites are adorned with the convenience of Telephone in room, LCD Flat screen TV with international channels and News, WIFI Internet (free of charge), in-room safe, coffee and tea making facilities, mini bar, individually controlled air-conditioning.Several room categories guarantee to satisfy all guests' needs. Families will find their personal haven in the spacious family rooms, featuring a master bed room with king size bed and 2nd bed room with 2 double beds. Experience a new level of pampering in our different suites with private Jacuzzi bath, that cater our discerning guests all the comfort and luxury for an unforgettable stay. Room Types• Superior Room• Deluxe Room • Deluxe Swim Up Room • Family Room • Executive Swim Up Suite• Executive Suite • Dining & Bars For the ultimate gourmet enjoyment at SUNRISE Grand Select Arabian Beach Resort an excellent selection of dining options awaits you. ... more   less 
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