Well where to start! We went Sept 22 - 29th 2013 and didn't really know what to expect. We couldn't have wished for more. The staff were amazing and couldn't do more. Anyone who can find fault with the staff must be cracked! (Mo the Thomson Rep was also very helpful). Anything you wanted they either provided or sorted out. The hotel was spotless and the room guys couldn't clean anymore than they did! We had the superior double and were very pleased with it. Large bed / bathroom and loads of storage space. We didn't go by the pool but chose the beach each day. Spotless, hot and the beach staff were on hand for any help. Guys did walk around asking regarding the spa however when you collected your towels you could pick up a sign you put by your beds saying "Do not disturb" and they never did. Youssef needs an award for energy! He is very funny and got people involved and took an interest in all even if they didn't play his games! He is an absolute credit to the hotel (as are all the staff I'm just sorry I didn't pick up more names!) The food - well we read on here that it was bland?? I'm not quite sure where that comes from? The food was top notch. The beach bar served fantastic pizzas / sandwiches / burgers during the day (if that is what you fancied) and all cooked to order. The service was super fast and the staff on the bar were fab (seeing a trend!). If you fancied something more substantial you could go to the main restaurant and have anything you wanted. If they didn't have it you could ask and they would do their best to provide it for you. Evening meals were delicious - curries, stews, fish, bbq, salads, vegetarian - we could go on for ever. You could see that hygiene played a bit part in the food prep / service with constant hand washing / sanitisers etc. There were lots of jokes before we went about upset tummies but I can honestly say we never heard of one person complaining whilst we were there. When we booked we didn't realise it was a couples hotel (not sure how we missed that!) and this was an added bonus! No children screaming around or stressed out parents having melt downs just lovely hot sun and complete chill out. This only added to the experience. Note: guys have to wear long trousers in the restaurant at night so don't overlook this. For the likes of my husband who doesn't like to just sunbathe all day there were plenty of trips / activities for him to do and all at a reasonable cost. He loved the quad biking! The hotel also provides a free boat that leaves regularly from the beach out to a beautiful coral reef literally 5 minutes away so you can just get in it anytime and snorkel / dive to your hearts content coming back up to around the late afternoon mark. If I had to add a black mark to the holiday it would be that we had to come home! Looking at going out again before the end of the year and without doubt for 2 weeks next year. Personally I enjoyed this holiday more than the Maldives which takes some beating. We wouldn't hesitate to recommend this hotel to anyone and would ask if they could please take us along with them!! Congratulations to Thomson Holidays on having such a fantastic hotel as part of your team.
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- Also Known As:
- Iberotel Palace Hotel Sharm El Sheikh
- Iberotel Palace Sharm El Sheikh