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“overall very good” 4 of 5 stars
Review of Iberotel Palace

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Iberotel Palace
5.0 of 5 Resort   |   El Maya Bay, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #5 of 228 Hotels in Sharm El Sheikh
Devon
Senior Contributor
45 reviews 45 reviews
16 hotel reviews
Reviews in 29 cities Reviews in 29 cities
18 helpful votes 18 helpful votes
“overall very good”
4 of 5 stars Reviewed July 31, 2013

This first part is for British readers sorry. We would firstly like to make a comment on Thomson the travel agent that we booked through. We did it over the internet and then found out about the possible troubles in Egypt. We tried calling the premium rate number to ask if it was still safe to go. After 30 mins of waiting (and paying) with no end in sight we hung up. We tried ringing the local Thomson shop but they couldn't/wouldn't help. So we sent an email. They replied on the day we returned home from the holiday??? By the way no movie on the plane come on Thomson catch up.
Please note that as of the time of our holiday there were no problems, demonstrations or anything to suggest not going.
As for the holiday well the hotel is small enough to be friendly but big enough to have everything you need. The staff were wonderful and extremely friendly and nothing was too much trouble. We called a cple of times to reception for assistance and they came to the room immediately to sort the problem out. The only exception was Mostafa at the beach bar. We tried all week to get a smile out of him but failed miserably. The other waiter there (sorry forgot your name) was very funny and always joking around. The hotel entertainment was average with the local belly dancer and fire dancers etc very good.
As for the food we would say it was ok but not fantastic. Are we fussy? not really, maybe buffet style food is not our thing. It had been sat out on the serving tables for hours and was a bit dry at times. They have two special restaurants Italian and local cuisine. We never saw anyone go in the local cuisine has you have to pay for it. We would recommend the Italian (can go once for free) and go on the evening when they are serving Chinese in the buffet as that was the worst night.
If you need a chemist walk out of the hotel and go round to the right of the shopping centre directly in front of you. When you see the sign for VIAGRA you have found it, they were very helpful and the guy in the shop is a doctor apparently.
As for excursions we recommend the VIP snorkeling trip but definitely take fins we were advised that you don't need them but you do. Also the Bedouin camel trip in the evening (although a little touristy) was worth the visit. Say hello to the guy in the bullet proof vest and AK47 guarding you on the trip!!!!!
We also visited Naama Bay which is supposed to be a busy and interesting market/shopping area. The taxi driver said we would probably stay for about 2 hours. After 20 mins we had had enough and went back to the hotel. It makes Blackpool look like the French Riviera. The shop keepers are very pushy and wont take a polite no for an answer. There were some shops we wanted to go in but because of the way the shop keepers behaved we just kept on walking. We highly recommend going to the 'old market' and shops right outside the hotel the shops etc are pretty much the same as in Naama Bay but a lot more friendly. If you are looking for a 'Rolex' etc expect to pay around £40 for a reasonable quality and around £80 for very good quality.
We had a massage at the hotel (prices about the same as back in England) which was very good. It was a little rushed at the end when they had finished they said goodbye and you were expected to leave straight away. No relaxing afterwards like you normally do.

Overall would we go back again probably not but we don't tend to revisit places. Would we recommend it for a week away in the sun to friends yes definitely.We hope this helps.

  • Stayed July 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (625)
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English first
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 30, 2013

Stayed here for the first two weeks of July. Very impressed with the place. First impressions were good due to the grand reception area and nice welcome. The food is very good, lots of choice and it varies from night to night. Just remember to take long trousers guys. The beach and pools are great but it's the service that makes the place so special. All of the staff are extremely friendly and attentive and they make you feel right at home. Special mentions go to Youseff and his animation team, great fun and nice people. Sami in the Blue Marine restaurant, Aziz the boat man, Alex from the beauty suite and Ahmed down at the beach bar.
Everything is kept clean and the towel art in the rooms is a nice touch. The snorkelling at the second beach is a must do as is a walk around the market. We absolutely loved the place and will be booking for next year soon.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 30, 2013 via mobile

Stayed at the iberotel palace for 2 weeks and I can honestly say it was the best hotel we have stayed in ! Food was excellent , room was great , location was great but the best bit was the hotel staff them selves who went out there way to make this a brilliant holiday .

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed July 30, 2013

Great service. Friendly staff. Sabi at the pool bar was excellent all staff were good but he was outstanding. Not enough coffee in room but when we asked for more it was bought up. Only downside was noise from nearby disco. But to be honest it wasn't too bad and u could not hear it once in your room. Food was good, we were there for two weeks and the variety was good. Did hear someone moaning about food and they were told the chef would cook anything they wanted, u can't ask for more than that

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 29, 2013

Our 2nd visit to this wonderful palace in Sharm. Our experience was even better than the 1st. Stayed in room 3109 which had a large supersize bed and was kept spotlessly clean every day by our lovely room cleaner Ehab who became a friend and always left amazing towel art each day so we would always have something good to look at on our return from our lazy days by the poolside. This guy is an absolute credit to the hotel and the hotel management should be proud of themselves to have such great people working for them. We never had any problems getting a sunbed and the bar staff always checking to see if you wanted a top up. Food in the restaurant is varied but always plenty of choice and you must go to the Toscana restaurant for your all inclusive free meal which is gorgeous. Friendly people who will go out of their way for you and nothing too much trouble. Hopefully the little black and white cat that slept on our balcony most days is being looked after along with the little babies who spent their days by the beach bar enjoying the attention. Can't wait to go back soon x x

Room Tip: Odd number rooms by the pool get the sun first thing and become shaded after 3pm
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2013

This is a brilliant Adult only hotel.The staff work very hard offering the best quality of service,Its clean and friendly.The surroundings are beautiful,Beach close by offering a wide range of water sports,or just relaxation soaking up the sun.If you want total peace just pick up a board ,so no one can disturb you...Ehab ...AKA,big cheeky monkey,lol....is fantastic at his job all ways checking to see if you are happy with the food and sevice . IT WAS FANTASTIC!!. Lovely polite bar staff who use great manners and respect offering you a top notch service.Yousef offers a vibrate colourful spirit.He radiates the atmosphere offering laughter at all times,He totally made our holiday,Ti amo YOUSEF!! LOL.X But don't be put off if you are after quiet moments of the romantic nature because there are plenty of places to escape.Thank you for making our holiday very special.xx Rosetta.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stirling, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed July 29, 2013

just returned from a 2 week stay at iberotel palace ,it was fantastic staff made me and my wife so welcome,i can honestly say i will be back it was so relaxing so many things to do if you want or just relax as we done.rooms were spotless food was great plenty of choice.it has a fantastic setting just a short stroll from the pool to the beach gardens are beautiful.the food and beverage manager has things spot on he made you so welcome.staff at the bars are great making your holiday special,adult only is great so peaceful.

Room Tip: higher room get the last of the sun at night
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iberotel Palace

Address: El Maya Bay, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Top resorts Hotel in Sharm El Sheikh
#5 Luxury Hotel in Sharm El Sheikh
#5 On the Beach Hotel in Sharm El Sheikh
#6 Family Hotel in Sharm El Sheikh
#6 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Iberotel Palace 5*
Number of rooms: 254
Reservation Options:
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Also Known As:
Iberotel Palace Hotel Sharm El Sheikh
Iberotel Palace Sharm El Sheikh

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