I travelled with my partner and son for a relaxing/diving holiday
On arrival we made it just in time to get dinner but were short of some bedding and there were only two towels in the room. We asked at reception for more and they were to be delivered. This was about 9.30pm. There was paint and plaster on the floor of the room where someone had obviously been re-doing the skirting boards and forgotten to clean up. Not really a big issue.
At about 10.15pm someone arrived with packed dinners?? I explained that we had eaten but could he chase up the bedding as it was getting late and we wanted to sleep. At 11pm I decided that it wasn't going to arrive so had a shower. On walking out of the bathroom, towel in hand the door opened unexpectedly (yes very bad timing) and a member of staff as well as two newly arrived female guests stood there looking rather confused while I hastily covered up my dignity. I thought either my luck was in or someone had got their room mixed up. The bedding and towels did not ever arrive.
After the first night everything went very well and smoothly. The room was lovely, shower and water were lovely, clenliness excellent, pools excellent, staff very friendly and helpfull. The food was very very good with plenty of choice and better than many buffet style places I've visited.
Minibar in room is not included in the "all inclusive" not even water so go to the store across the road and buy your own (19p per bottle)
Smoking ruined any activity in the hotel lobby as well as on the roof top. This would put me off returning to this hotel.
Not very much for children to do.
Anything alcoholic was disgusting and 50/50 alcohol to mixer ratio is just not pleasant to drink for anyone sensible. I'm not a big drinker anyway so not much of an issue.
Free Wi Fi soulds great but hardly ever worked in the week we stayed. I managed to get online before 7am but at other times I could log in but every page I tried to load just timed out.
There were far more good points than bad and so I do recommend this hotel and did enjoy the stay. Thank you mostly to the staff for the friendly (no hassle) attitude and also the quiet room.
- Official Description (provided by the hotel):
- Iberotel IL Mercato is the latest premium luxury Egypt city hotel added to our portfolio. This exclusive five star hotel located in Hadabet Om El Seed is right in the centre of IL Mercato Promenade which is home to some of the biggest International brands. IL Mercato promenade is an inspired creation from well-known Italian architect Daniele Morelli. Professor Morelli, a Renaissance expert who studied at the prestigious Accademia delle Belle Arti in Florence, is famed for his ability to accurately create contemporary buildings that are informed by iconic classical Roman and Venetian architecture that share the same sense of style, time and place.The lively, dynamic and exciting IL Mercato Promenade offers residents and visitors to Sharm El Sheikh an enchanting shopping and entertainment experience away from the city’s commotion. With 286 spacious and elegantly furnished guest rooms, Iberotel IL Mercato provides a comfortable and exquisite base to explore what is an unforgettable experience. Special facilities in the hotel include a very large spa with sauna, massage rooms, Jacuzzi, and swimming pool ( opening soon) as well as a fitness centre and three luxurious swimming pools (two heated during winter) located around the hotel.Iberotel IL Mercato offers a choice of fine dining including one main restaurant, one à la carte restaurant , one lobby bar and one snack bar offering different cuisines to cater for all tastes. It is the location in the heart of IL Mercato that makes Iberotel IL Mercato so unique and so exciting. Experience the most dazzling street market where shopping meets entertainment. Stroll and drink in the renaissance-style atmosphere or stop at one of the many street cafes. La Piazza, in the centre of IL Mercato, is the place to meet or take in festivals, concerts carnivals, and theatre from dusk until dawn. The more adventurous night owls can light up the bight with excitements and the driving beat of various clubs, discos and bars. Facilities Hotel facilities are excellent, including a selection of buffet style, a la carte restaurant, bars and shops. Three swimming pools (two heated during winter) are available for guest’s convenience. Iberotel IL Mercato also offers 24-hour concierge and room service, free shuttle bus to the beach, beauty centre, doctor service is available 24 hour, laundry service and fax service are also available. ... more less
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- Also Known As:
- Iberotel Il Mercato Hotel Sharm El Sheikh