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“Relaxing lovely hotel” 5 of 5 stars
Review of Iberotel Il Mercato

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Iberotel Il Mercato
5.0 of 5 Hotel   |   Hadabet Om El Seed, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #35 of 228 Hotels in Sharm El Sheikh
4.5 of 5 stars 3,081 Reviews
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Relaxing lovely hotel”
5 of 5 stars Reviewed May 11, 2013

We came back from 1 week away staying at this hotel. I have travelled quite a bit staying in hotels of all standards but have never experienced anywhere where the staff were so helpful, friendly and downright nice. There seems to be a cliche that hotels in Egypt are not 5 star but really 4 star at best and yes there were a couple of minor points that could be argued here however it is incredibly clean, the staff are fantastic, the food is varied with different themes each night. The hotel has security gates and feels safe, there a small parade of shops connected to the complex and these were pleasant to shop in - the real egypt shopping experience can be found as soon as you leave this parade! The wi-fi at hotel was fairly poor and it was a little disappointing that there was not complimentary mineral water in the room however minor issues given that we have reurned more relaxed than I can ever remember. Special mention to Susie customer services and Sasha in roof bar (fantastic dancing lol)

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iberotel i, General Manager at Iberotel Il Mercato, responded to this review, May 12, 2013
Dear Iberotel IL Mercato Guest ,

Thank you for your valuable time sharing your experience in Iberotel Il Mercato.

Such reviews are reward to the team for all the effort done to make your stay with us delightful.

We promise you that we will always enhance our services to meet you future expectation.

Sincerely and with kind regards,

Ayman El-Mohammadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,081 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (1,074)
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1 review
4 of 5 stars Reviewed May 10, 2013 via mobile

Stayed for a week, staff were lovely, very helpful, location was very good shame weren't abit closer to the beach and Nama bay, taxi was quick and cheap and the hotel provides a free hourly bus, entertainment at the hotel was a bit hit and miss, weather was lovely, food was ok but numerous food outlets close to the hotel. Overall a very good hotel, very smart, luxurious and clean, staff great, would definitely stay here again.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iberotel i, General Manager at Iberotel Il Mercato, responded to this review, May 11, 2013
Dear Iberotel IL Mercato Guest ,

Thank you for your valuable time sharing your experience in Iberotel Il Mercato.

Such reviews are reward to the team for all the effort done to make your stay with us delightful.

We promise you that we will always enhance our services to meet you future expectation.

We sincerely regret the inconvenience, and please rest assured that we will do our utmost to rectify any negative comments appeared during your stay.

Sincerely and with kind regards,

Ayman El-Mohammadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
England
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 10, 2013

We stayed here as a couple from 25th April-2nd May.

Lovely relaxing holiday from start to finish(in the hotel, Sharm airport a nightmare!)

Check in at the hotel really quick and easy, cases taken to rooms right away, no waiting around, probably the quickest check in ever!

Room, lovely, big, clean, great location(we did pay extra for deluxe room, well worth it) we did hear other guest commenting on the bad views they had!
Our double doors opened straight out to one of the 4 pools!
Always sunbeds, quiet, suntrap and No wind!Small drinks bar near by also, but only soft drinks had to go to the other bars for alcohol and snacks, but didnt bother me at all!

Cleaners work very hard every day, room always cleaned before mid day, most days differnt flowers or animals made out of the towles!
Staff very polite and friendly in and around the hotel, all the pool Staff, especially Mo and Tyson from the massage centre!
We both had massages in the tent on the rooftop, these wee lovely too!

Hotel in general very clean and tidy, pools cleans, fresh towels and pool towels daily!

Food very good and plenty off it, lots cooked freshly at your request, if you can't find something to eat in here, there must be something wrong with you, fresh meat, fish, pasta, salads, sweets and savoury daily!

Good area, no hassle really from the local shops, but enough to look at of an evening and go for a wonder without feeling like your in Nama Bay!

My otherhalf used the Elite Dive school for 4 days whilst we were there and rated them very highly, and is planning on a return trip!The were very accommodating when I wanted a day on the boatt but didnt want to dive, just great fun snorkling, amazing coral and fish!

Overall a great hotel for a relaxing break, very chilled and nice friendly atmosphere, wouldnt really say its a family hotel or a great deal for kids, nothing there for them!

Would stay here again!

Room Tip: Deluxe rooms are great worth the upgrade
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iberotel i, General Manager at Iberotel Il Mercato, responded to this review, May 11, 2013
Dear Iberotel IL Mercato Guest ,

Thank you for your valuable time sharing your experience in Iberotel Il Mercato.

Such reviews are reward to the team for all the effort done to make your stay with us delightful.

We promise you that we will always enhance our services to meet you future expectation.

We sincerely regret the inconvenience, and please rest assured that we will do our utmost to rectify any negative comments appeared during your stay.

Sincerely and with kind regards,

Ayman El-Mohammadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 9, 2013

This was our second trip to Sharm el Sheikh. This hotel was not as good as the last one we stayed in (Jaz Mirabel Beach) - which I believe is part of the same group as Iberotel Il Mercato. We hadn't booked into this one originally, but had to have a last minute change, due to unforseen circumstances, and thought it would be different to be near to the market, with the advantage of a shuttle to the beach if we wanted to go. We visited both the sandy beach and the reef beach, once each. They are not very special, but worth a look. The rooms we had were lovely, we overlooked one of the pools. The restaurant was a bit of a let down as the food became a bit repetitive by the end of the week, although having said that, we could usually find something we liked, and none of us were ill. Also, the tables weren't very clean and the concrete floor (which had imitation grass patterns embedded into it) was a mess, but no work was being carried out to rectify that. The adult pool on the roof terrace is nice, with very average entertainment in the evenings. The rose' wine is nice (in my opinion) and the local spirits are fine, although the juices are powdered. The camel and stargazing trip was interesting, relaxing and enjoyable and we also went on the quad bikes - a bit hot and dusty, but only to be expected. A good experience. Had a trip into Soho Square - a bit more expensive in that area, but didn't stay long, just went for a look. Weather fantastic. A good time of year to go - as was September last year.

The positives are: The staff do their best to be helpful most of the time and generally the hotel is well set out.

The negatives of the hotel: It is a shame there is only one restaurant. There are snacks served on the terrace, but no separate 'al a carte'. Apparently there is a 20% discount at a restaurant in the market if you are staying at this hotel, but not everyone gets to know about that. We seemed to have quite a few niggles whilst we were there, but did enjoy the holiday overall. Smoking is permitted in public areas (and also in the outdoor part of the restaurant) which is unpleasant when eating. We were celebrating a significant anniversary but it was not acknowledged, as we were led to believe it would be in some way.

Room Tip: 1204 and 1208 (a twin and a double - deluxe). These were well positioned in as they were on second...
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  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iberotel i, General Manager at Iberotel Il Mercato, responded to this review, May 10, 2013
Dear Iberotel IL Mercato Guest ,

Thank you for your valuable time sharing your experience in Iberotel Il Mercato.

Such reviews are reward to the team for all the effort done to make your stay with us delightful.

We promise you that we will always enhance our services to meet you future expectation.

We sincerely regret the inconvenience, and please rest assured that we will do our utmost to rectify any negative comments appeared during your stay.

Sincerely and with kind regards,

Ayman El-Mohammadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leeds, United Kingdom
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 9, 2013

We stayed at Il Mercato for the second time from 20/4/13 for two weeks. When we arrived it was like arriving home. Its elegant lobby and helpful staff are a welcoming sight after a long flight.

Our stay this year was magnificent, as it was last year. The staff are friendly and cannot help you enough. The hotel is spotlessly clean and the rooms are beautifully decorated and emanate a bright and open feel. The cleaners are extremely efficient and work around you so you don't have to get up early as they work till 6. (not that I can lie in past 8 when the weather is so fantastic!)

The food is great, there is a wide selection on offer at breakfast. I am told the same is true for lunch and dinner (I wouldn't know as I have only stayed bed and breakfast). However we did eat at the al la carte restaurant, the Charleston, which belongs to the hotel, and the food was faultless. There was a good wide ranged menu and the prices were extremely reasonable. I can highly recommend eating at the Charleston. Its only a 2 minute walk from reception too! They have also recently opened a Charleston bakery which sells patisserie to envy those from France.

The hotel is no more than a 5-10 minute taxi ride from Naa'ma Bay, which costs 25 Egyptian pounds (about £2.50). Although there are supermarkets, souvenir shops, McDonald's, Starbucks, Pizza Hut, KFC, Hardees and other amenities a short walk from the hotel in Il Mercato itself.

I cannot commend this hotel enough. Every aspect of it is fabulous, they even have an animation team to keep children entertained.

I will definitely stay at this hotel again and I cannot wait to book my next stay. In the many times I have visited Sharm, this is the best hotel I have ever stayed in.

Thank you so much to all the staff at the hotel for making our stay another memorable experience.

Room Tip: Rooms in the main building are slightly bigger (and more expensive and a little noiser) but totally...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iberotel i, General Manager at Iberotel Il Mercato, responded to this review, May 10, 2013
Dear Iberotel IL Mercato Guest ,

Thank you for your valuable time sharing your experience in Iberotel Il Mercato.

Such reviews are reward to the team for all the effort done to make your stay with us delightful.

We promise you that we will always enhance our services to meet you future expectation.

Sincerely and with kind regards,

Ayman El-Mohammadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hythe, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 9, 2013

well what can I say, I,ve just come home from Sharm el sheik after 10 days in the Iberotel il mercato and it was terrific, the hotel was excellent, the food was great, and the staff were fantastic. Yasser, Sammy, Abdul and many many more were so good to us I would recommend the hotel to anyone who wants a great atmosphere and good food. we will be staying again sooner rather than later. Our room was very good and clean as a whisker every day, there was nothing else the staff could do for us to make our stay as good as it was. I look forward to staying again.

Room Tip: rooms in the main building are probably the best option, and superior is best
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  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iberotel i, General Manager at Iberotel Il Mercato, responded to this review, May 10, 2013
Dear Iberotel IL Mercato Guest ,

Thank you for your valuable time sharing your experience in Iberotel Il Mercato.

Such reviews are reward to the team for all the effort done to make your stay with us delightful.

We promise you that we will always enhance our services to meet you future expectation.

Sincerely and with kind regards,

Ayman El-Mohammadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leicester, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 9, 2013

We have been to this hotel from 23rd April 2013 to 4th May 2013 we found this hotel very good the staff were very helpful and very hard working with smile on there faces all the time.The room we were in was very spacious and was very near the reception and just above the restaurant The room was cleaned to high standard everyday.
Food was very good with all types of verities with ice cream every night and lots of deserts. The hotel has just equired the new beach which is much better then the previous one with shuttle every hour from the hotel .We really enjoyed our stay and will looking forward for our next visit to this hotel

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iberotel i, General Manager at Iberotel Il Mercato, responded to this review, May 10, 2013
Dear Iberotel IL Mercato Guest ,

Thank you for your valuable time sharing your experience in Iberotel Il Mercato.

Such reviews are reward to the team for all the effort done to make your stay with us delightful.

We promise you that we will always enhance our services to meet you future expectation.

Sincerely and with kind regards,

Ayman El-Mohammadi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Iberotel Il Mercato

Address: Hadabet Om El Seed, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#15 Best Value Hotel in Sharm El Sheikh
#32 Luxury Hotel in Sharm El Sheikh
#76 Romantic Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:5 star — Iberotel Il Mercato 5*
Number of rooms: 224
Official Description (provided by the hotel):
Iberotel IL Mercato is the latest premium luxury Egypt city hotel added to our portfolio. This exclusive five star hotel located in Hadabet Om El Seed is right in the centre of IL Mercato Promenade which is home to some of the biggest International brands. IL Mercato promenade is an inspired creation from well-known Italian architect Daniele Morelli. Professor Morelli, a Renaissance expert who studied at the prestigious Accademia delle Belle Arti in Florence, is famed for his ability to accurately create contemporary buildings that are informed by iconic classical Roman and Venetian architecture that share the same sense of style, time and place.The lively, dynamic and exciting IL Mercato Promenade offers residents and visitors to Sharm El Sheikh an enchanting shopping and entertainment experience away from the city’s commotion. With 286 spacious and elegantly furnished guest rooms, Iberotel IL Mercato provides a comfortable and exquisite base to explore what is an unforgettable experience. Special facilities in the hotel include a very large spa with sauna, massage rooms, Jacuzzi, and swimming pool ( opening soon) as well as a fitness centre and three luxurious swimming pools (two heated during winter) located around the hotel.Iberotel IL Mercato offers a choice of fine dining including one main restaurant, one à la carte restaurant , one lobby bar and one snack bar offering different cuisines to cater for all tastes. It is the location in the heart of IL Mercato that makes Iberotel IL Mercato so unique and so exciting. Experience the most dazzling street market where shopping meets entertainment. Stroll and drink in the renaissance-style atmosphere or stop at one of the many street cafes. La Piazza, in the centre of IL Mercato, is the place to meet or take in festivals, concerts carnivals, and theatre from dusk until dawn. The more adventurous night owls can light up the bight with excitements and the driving beat of various clubs, discos and bars. Facilities Hotel facilities are excellent, including a selection of buffet style, a la carte restaurant, bars and shops. Three swimming pools (two heated during winter) are available for guest’s convenience. Iberotel IL Mercato also offers 24-hour concierge and room service, free shuttle bus to the beach, beauty centre, doctor service is available 24 hour, laundry service and fax service are also available. ... more   less 
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Also Known As:
Iberotel Il Mercato Hotel Sharm El Sheikh

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