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“Lovely holiday!” 5 of 5 stars
Review of Panorama Naama Heights

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Panorama Naama Heights
3.5 of 5 Hotel   |   Naama Bay Heights, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #83 of 228 Hotels in Sharm El Sheikh
4.0 of 5 stars 1,116 Reviews
Wigan, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
“Lovely holiday!”
5 of 5 stars Reviewed November 30, 2012 via mobile

Stayed in November at Panorama Naama Heights,fabulous pool area,all the staff were brilliant couldn't do enough for you!Food was good,barbeque every night with chicken,kebabs etc,fabulous cake selections!All in all we had a great time and would love to return again next year!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, December 4, 2012
We are very happy to know that the guests enjoyed their stay at our hotel and we even happier that we will have the opportunity to satisfy them once again in their future visit to our hotel.

We are looking forward to seeing them next year.
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1,116 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (221)
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Blackpool, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 27, 2012

hotel welcome on arrival was very good pool area and bar very nice lots of choice of food in restaurant also bbq outside everynight themed nites on food shuttle bus to beach and naama and coach of which only 1.50p to soho square shopping twice a week catering for kids and adults on entertaiment rooms very clean private taxi for hotel good service very professional honey thank you bar staff and restaurant staff nothing to much trouble had a lovely stay special hello to tom animation team had a ball he will look after you management hany and all staff very professional very friendly overall in my opion all this warm welcome makes your holiday a good one

Room Tip: facing the pool
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, December 1, 2012
What a lovely head line, we are really pleased to know that the guests vacation were enjoyable, we appreciate the guests positive review and we are looking forward to welcome them once again.
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Wakefield, England, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 27, 2012

I have just returned from a 7 day break all-inclusive with my 2 sons and 1 of there partners . Had a great time from the welcome drink on check-in to the warm goodby from the staff and people we got to no . The rooms clean , the pool spot on and the slides great fun . Good mix of British and Russian with the Anamation team looking after both well even down to take us with them on nights out when they had finished work ( big thanks to Tom ) . The pool man Ahmad was a great laugh he gave everyone nicknames ( we were Hangover , Yorkshire Pudding , Bang Tidy and Princess ) . The food was ok 1 of my sons is very picky but found something to eat everyday . The towel art in the rooms done by the cleaners was great and added a nice touch every day . All in all a great holiday would recommend to everyone

  • Stayed November 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, December 27, 2012
We are delighted to read the guests positive review and for taking the time to mention all the staff names whom made their stay enjoyable, it's really count to each one of the staff to know that the guests do appreciate their efforts and encourages them for doing more to satisfy our guests.
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Wigan
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 25, 2012

My partner and I stayed at the Panorama Naama Heights for 14nights from 8th to 22nd November and we didn't want to leave.On arrival we were greeted by Hanny the hotels manager with a huge smile and a welcome drink ,check in was quick and easy and we were shown to our king size room overlooking the main pool area,which has to be one of the nicest pool areas we have seen!The staff at this hotel are excellent from Ahmed the poolman who kept us all laughing everyday, Fady our waiter in the restaurant who worked non stop but always made time to greet us,bringing our drinks over as soon as we were seated,Mohammed at the pool bar who served us throughout the day and evening without us having to leave our seats!Hatfy who kept our room spotless and left us some great towel displays,Thomas,Khalid,Hassan everyone was brilliant and made our 7th holiday in Sharm our best one yet!Thanks also to Artif the head chef and again to Mr Hanney Wassef who took the time to chat with us always checking that we were happy with everything! We are planning to return again in April 2013,can't wait :-) Carol and Jeff room 2266...

Room Tip: Ask for first floor room with balcony overlooking the main pool...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, November 26, 2012
With my greatest appreciation I read your valued comments regarding our hotel facilities and employees, thank you for choosing our hotel for your vacation and for giving us the opportunity to serve you once again in April 2013.
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Maidstone, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 24, 2012

Like so many others,read the reviews & thought what has my daughter booked here,but we always keep an open mind,as you can't please everyone!From the moment we arrived & was greeted by Mr Hany & waved goodbye by him,on our way home,we had a wonderful time.The hotel was clean,as was our room (towel art fantastic) a comfortable bed too,which faced the clean pool,food was good & plentiful,with lots of choice,they even opened dining room 30 mins early for the Brits to avoid the "queue jumping" by others!We found no fault with anything,in fact we were treated like VIP's,nothing was to much trouble,all the staff are exceptional,100% much better than a lot of hotels we have stayed in around the world & that's on all continents.Just some to mention-Mr Hany,Ahmed's the two towel boys,who kept our grandchildren amused,pool bar Mohammed,Faddy & Ahmed (chef)in dinning room & the lovely boy that cleaned our room 2161(sorry can't remember name),Thomas was so funny too.Would recommend hotel to friends & return again,our daughter & grandchildren can't wait to return & are planning to go again next year.So keep up the good work,your all doing a great job & the warm atmosphere you generate is Great.

Room Tip: Our room 2161 faced the pool,which was away from the noise of Space nightclub.
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  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, March 30, 2013
Its really a very nice comment, we do try to treat all of our guests like VIP regardless to their nationality or any thing else because at the end that is what really matters to the guests and we train our staff on that from the first day they join our team.

We are looking forward to welcome the guests once more at our Resort.
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Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 23, 2012

I have just returned after a 7 night all-inclusive stay at the above hotel. Myself and two friends who have visited Sharm on a number of occasions between us were relatively pleased with our overall stay.The real plusses given this is an older hotel were that towels and room were serviced daily.The pleasantness, courtesy and efficiency of the staff was fantastic and equalled better quality hotels that I have stayed in.The humour and banter between the guests and staff especially Ahmed down by the pool really made a DIFFERENCE to our week.Down side was a half hour power cut one evening but made little or no difference as drinks had already been ordered and once replacements were required things were back up and running.Also no local beach, need to take a 20 mins bus ride to this but you would already know when booking your holiday here.All in all a great time on a mid-range budget and any problems Andrew at reception was meticulous in handling.Definitely worth a visit.

Room Tip: Need to sort this out when booking.
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, November 25, 2012
Its really a nice and fair review and I am sorry to know that the guests did not know about the distance to the hotel beach when they booked the hotel but I want to say that we never published any where such a wrong information about the hotel and beach location!!

We do apologize about the sudden power cut but it was out of our hand but we sorted out the fastest we could.
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Bournemouth, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 23, 2012

having stayed in sharm 8 times before i can give an honest oppinion on the hotel . great sevice throughout my stay of 14 days . all the staff are happy and friendly . from the desk in the lobby to the chefs and waiting staff. the hotel is undergoing some improvements which are clearly doing that . the food is good with a bq most nights as well as a selection of other hot and cold stuff . i personally could always find something to eat , lunch menu was for me superior to eve meal so i had this and a lighter supper . pizza and snacks available by the pool everyday. the bar staff were great and particularly kaheed and mohammed who were fantastic and worked so hard to ensure everyone had great service .my thanks to them . also the massage guys were great ,really friendly and skillfull at there trade . all in all a really nice place to stay for what you pay ,would definately go back .regards mr michael (as you would call me)

Room Tip: pool view room is nice
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  • Stayed November 2012, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amr F, General Manager at Panorama Naama Heights, responded to this review, November 25, 2012
The most honest review which any hotel can get is from guests like those distinguish guests whom are very familiar about the destination and its hotels and 8 times in Sharm El Sheikh are more than enough to judge on our hotel services that is why I am very pleased to read such a valued positive review and I am even more happy to know that the guests are welling to come back once again at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Panorama Naama Heights

Address: Naama Bay Heights, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#17 Business Hotel in Sharm El Sheikh
#46 Spa Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Panorama Naama Heights 3.5*
Number of rooms: 241
Official Description (provided by the hotel):
Amazing unique location of the breathtaking fascinating view of Naama Bay and South Sinai Mountains, the Panorama Naama Heights Resort Sharm El Sheikh surrounded with pristine picturesque landscape, the ideal place for families, very romantic gateway for couples and being the home of Space Club it’s the best place for Clubs and Disco fans.20 Minutes walking distance to Naama Bay Beach , shopping area, Restaurants and the exotic places of Sharm El Sheikh, scheduled free shuttle buses to Naama.Entertaining Aqua park with 20 meters high adults slides in addition to the children slides.The Panorama Naama Heights Resort Sharm El Sheikh features 241 spacious rooms, Family rooms and Suites with fabulous view overlooking the Swimming pools and beautiful gardens, comfortable modern rooms with modern conveniences. All of our stylish rooms feature balcony or terrace, individually controlled air condition unit, hair dryer, mini bar, Tea & Coffee Facilities, Satellite TV or LCD, electronic Safe box, Telephone, Bathroom with bath tub or shower ... more   less 
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Also Known As:
Panorama Naama Heights Hotel Sharm El Sheikh

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