This was our 3rd time at the Grand Hotel Sharm el Sheikh in 2 years and we can honestly say the Hotel NEVER disappoints us. Each time we visit we enjoy it better than the last time!!. The staff are always friendly with smiles on their faces and not one of them approaches you without a 'good morning' or 'have a nice day' being spoken.whether it be a gardener, cleaner, waiter or the Management. We really can't understand some of the reviews that say the staff are rude as we never came across one member of staff who wasn't pleasant. In fact since the new General Manager, Micheal Booker has taken over we believe the staff seem so much happier in their work than our previous visits. We visited all of the A la Carte restaurants, Mohammed the Restaurant Manager in the Fusion is so professional in his role and his waiters catered to our every need ( dooooouck ) . Bassem the waiter in the Olive will become an excellent Restaurant Manager , his attention to detail is second to none and even arranged for something to be cooked separately for our friend who likes boring food! Our thanks also to the Olive chef for doing this . The Mexican was new to us but what can we say What A Night! The food is Amazing and Thank You for our welcome back we will never eat Fajitas again without thinking of you Guys just a shame we didn't bring our camera along that night. The Oriental Night is well worth paying the extra for, the Egyptian food just keeps being served to your table and the entertainment just finishes the night off.Watch out for Samir shaking his butt!! he really knows how to make sure everyone has a good time. Our room was in Block 3 nearer to the Reef Restaurant for breakfast and Mohammed our waiter outside was again so efficient and very good at his job and also very friendly. The room was kept spotlessly clean and always plenty of clean towels and beach towels changed every evening. There are loads of pools and always sunbeds available. Alaa was our Pool Boy and he never stops working whether he is attending to the pool , tidying the pool area or serving your drinks he never stops, once he knows what you drink you never need to move from your sunbed and I can assure you your glass will never be empty. The Mangement are always around the complex and are very approachable, in fact they encourage you to give them feedback on your holiday, so why some people just wait until they get home to express their negative reviews on Tripadvisor astounds us. The Management would go out of their way to make sure everyone has a good holiday so speak to them if you have problems. Mr Booker we can't fault your Hotel. Please pass on our Best Regards to all your Staff and keep up the good work. We will see you again in September or October Amanda & Ian
- Official Description (provided by the hotel):
- The Grand Hotel enjoys an unrivalled location, with its buildings nestled in stunning gardens set into the hillside, affording guests outstanding views across the Red Sea to Tiran Island. From the lobby bar with its commanding view, to the clifftop restaurant, and the beach terrace, the Grand Hotel provides a perfect location to relax and savour the atmosphere. An excellent diversity of cuisines - with many a la carte options - and several bars, ensure guests are spoilt for choice after a relaxing day soaking up the sun by any of the hotel's eight freeform pools. ... more less
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- Also Known As:
- Grand Sharm El Sheikh
- Grand Hotel Sharm El Sheikh