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“Excellent service A*” 5 of 5 stars
Review of SENTIDO Reef Oasis Senses Resort

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SENTIDO Reef Oasis Senses Resort
5.0 of 5 Hotel   |   Marine Sporting Club Road | Hadabet Om El Sied, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #15 of 226 Hotels in Sharm El Sheikh
Certificate of Excellence 2014
Sheffield, United Kingdom
1 review
5 helpful votes 5 helpful votes
“Excellent service A*”
5 of 5 stars Reviewed May 24, 2014

Will definitely be retuning to this resort, staff can't do enough for you 2 members of staff in particular to look out for are waild samy from the lobby bar, and Mohamed rabie ezzat from the seesha lounge excellent people made us feel welcome very friendly

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohr R, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, May 25, 2014
Dear Guests,

Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you an excellent holiday with us. We thank you for your kind words and for the staff mentioned, we will share your comments with our team and look forward to welcoming you back again soon.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,513 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (326)
Date | Rating
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English first
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 23, 2014

Just returned from a 7 day stay me and my partner had a brilliant time I would recommend this resort to anyone was good having the choice of deciding which pool to choose from each day and having the choice were to eat and drink and was also good having a 24 hour service

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohr R, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, May 25, 2014
Dear Guests,

Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you had such a brilliant holiday. You were satisfied with the choice of swimming pools to relax at and variety of food and drink available. We thank you for your lovely words and will share your comments with our team. We look forward to welcoming you back again in the future.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Winsford, United Kingdom
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 22, 2014

This resort was spotless and to a very high standard. The workers are passionate about the attention to detail and are very friendly and welcoming. The food was brilliant with a huge array of choices. We stayed in room 1212, and I would like to salute Ahmed who cleaned and decorated our room with the most stunning towel-art.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohr R, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, May 23, 2014
Dear Guests,

Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you had such a fantastic holiday with us. You enjoyed the service from all the staff and the variety of food available in each of our restaurants. We thank you for your kind words and for the staff mentioned. We will share you comments with our team and look forward to welcoming you back again soon!

Sincere regards,
SENTIDO Reef Oasis Senses Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blackpool, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
Reviews in 7 cities Reviews in 7 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed May 22, 2014

Two guys stayed from 8th May for 11 nights

First impressions were good we were allocated the room we requested,ground floor overlooking the pool by the cactus restaurant with a small terrace.

The air conditioning worked well there was a free safe and mini bar full of soft drinks, there were also tea and coffee making facilities.

Inside the Wardrobe were dressing gowns slippers and a beach bag.

We were disappointed that there was no towel art for the full duration of our 11 night stay despite tipping daily.

Mo's restaurant is the main buffet restaurant, it was nice to be able to eat on the terrace,and we had excellent service from Haytham and Amr,

At lunchtime we ate on the patio restaurant and Baher Mohammed and Ael cani were excellent.


Lastly we would like to thank Kirsty the guest Relations Manager who worked very hard and was extremely helpful, coming around 2 - 3 times a day helping with any requests and providing excellent information.

We have no hesitation in recommending Sentido Reef Oasis Senses

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohr R, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, May 23, 2014
Dear Guests,

Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you had a relaxing break, you were happy with the first impressions of the hotel and this continued to impress you throughout your stay. We acknowledge your comment regarding the towel art, the housekeeping department have been informed so we can improve on this and you will have the opportunity to see this on your next visit. We thank you for your kind words and for the staff mentioned. We will share your comments with our team and look forward to welcoming you back again in the future.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hertfordshire
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 21, 2014

My partner and I have just returned from 8 nights at this brilliant resort. We booked via a low cost website rather than Thomas Cook and saved £150 per person compared to what TC was asking for 7 nights at the time of booking. This hotel was amazing value for such a high level of service we received which included pool side service, sun glasses cleaned every day, cold towels. The pool staff even brought you clean towels and placed them on your sunbed. Kirsty at guest relations was amazing, rather than sitting at a desk all day like most hotels she walked around the hotel ensuring guests were happy and even booked restaurants for guests without them moving from their sunbeds. The free late check out and 12 free launderd items were a great plus. We had more or less a pool side room which you can pay a fortune for at other hotels. The rooms were clean, the shower had low pressure but no big deal. The food was not the best we have experienced but we always found something to eat. I seriously cannot complain due to the amazing value, but to be honest I would have been disappointed if I had paid what Thomas Cook were asking. I would definatley recommend this hotel to friends and family.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, May 22, 2014
Dear Guests,

Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you has such an amazing holiday with us. You enjoyed the service from the staff and the facilities. We have notified our Food & Beverage department regarding your thoughts on the food and value your feedback. We do offer a wide range of food in all of our restaurants to suit a variation of different tastes and this feedback helps us to improve so everyone can enjoy. We acknowledge your thoughts on the shower pressure and hope that you see improvement when you next return. We thank you for your lovely words and for the staff mentioned. We look forward to welcoming you back again in the future.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed May 21, 2014

Overall I had a great experience at Sentido. I felt particularly comfortable and Welcome thanks to particular people.

I'd like to thank the below people for making my holiday absolutely fantastic. I would definitely go back just for them! No offence to others but these guys are really great and deserve much more respect and recognition for what they do.

1) Alaa Eldino- Bar Manager / Lobby - 12am-12pm (most hilarious / friendly person you will meet there), without him I wouldn't have enjoyed the holiday as much - Thank you Aladin my friend

2) Sherif El Sheik - Bar Manager - Lobby 9am onwards - equally with Aladddin - is the funniest staff you will ever meet - these 2 guys will have a space in my home whenever they fancy visiting
Their work is extremely difficult. The rudeness of all these Russians can make your day so miserable! seriously, they treat egyptians like animals. I really appreciate the way they deal with them. Thank you Sherif

3) Eslam Moustafa El Sharnoby - Gym Manager - Great guy ! seriously will make you wanna go train (pain and gain) everyday. Thank you Eslam for you positive attitude as well as your friendliness

4) Rocky - Pool Manager / Towell Supervisor / Sunbed administrator :)
Rocky deserves a lot of credit for all the hard work. Please be nice to him, he will make your holiday perfect. Thank you Rocky !

4) Ibrahim - Our Room manager / cleaner / mosquito killer - Room 1276 - Respect to Ibrahim for cleaning and sorting our room everyday. Thank you for the repellent, and thank you for your kindness and hard work- Thank you my friend

All the staff above are hard working - genuine people and became my friends. They deserve respect and a promotion.

As to all the others, thank you for welcoming me into Sentido. You all made our stay very very very comfortable.

The Hotel is very nice, a bit down on the quality of the food. I wish there was more types of restaurant. Invest in new recipes, cultural food (Egyptian food please !!)

Shokran everyone.

You should definitely try this hotel (especially for the water park)

Staff 10/10
Food 7/10
Hotel itself 8/10
Facilities (sport etc) 9/10
Beach 9/10
Russian respect to others 1/10

Room Tip: stay near the lobby !!
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Guest Relations Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, May 22, 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We are delighted to read that you had such a comfortable experience with us. You enjoyed the service from the staff and the facilities. We have notified our Food & Beverage department regarding your thoughts on the food and value your feedback. We do offer a wide range of food in all of our restaurants to suit a variation of different tastes and this feedback helps us to improve so everyone can enjoy. We thank you for your kind words and for the staff mentioned. We look forward to welcoming you back again in the future.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed May 21, 2014

It was my wife’s 50th birthday so we decided on this hotel having great reviews, unfortunately it was ok but not great, food was very limited, and we had paid for a pool side view which is fine if you’re on the ground floor, however if you are on the first floor due to the design of the balcony once you sit down all you see is the top of the palm tree and the sky, beach was nice but not exceptional, having said all that it was still a relaxing holiday always plenty of poolside beds to chose from but 5 stars?

Room Tip: try and get ground floor
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  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rohr R, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, May 23, 2014
Dear Guests, Thank you for choosing SENTIDO ROSR and for taking the time to give us your feedback on your holiday experience. We sincerely appreciate this. We have advised our food and beverage department regarding your thoughts on the food, we do have a wide range of food available in each of our restaurants which suit a variation of different tastes, we are grateful of your feedback as we always strive to improve and hope you will see this should you visit us again. We acknowledge you were not satisfied with the view you had from your balcony, and you had mentioned this to the Guest Relations Manager when you were here, kindly be informed that this is complying with the Federation of Tour Operators Safety Standards. We hope to welcome you back again in the future for another relaxing holiday and exceed your expectations.

Sincere regards,
SENTIDO Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SENTIDO Reef Oasis Senses Resort

Address: Marine Sporting Club Road | Hadabet Om El Sied, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Luxury Hotel in Sharm El Sheikh
#13 On the Beach Hotel in Sharm El Sheikh
#28 Romantic Hotel in Sharm El Sheikh
#29 Family Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $$
Hotel Class:5 star — SENTIDO Reef Oasis Senses Resort 5*
Number of rooms: 242
Official Description (provided by the hotel):
FOOD & BEVERAGE • Breakfast, Lunch, Dinner and light Snacks throughout the day • A wide selection of local alcoholic, soft & hot beverages • Mo's Restaurant available for Breakfast, Lunch and Dinner • Breakfast offers a selection of fresh juices • Il Patio Snack Bar presents an international a la Carte dishes for Brunch, Lunch, Snacks and high Tea together with a selection of hot & cold beverages • Oasis Senses Arabic Cafe hosts a variety of traditional Arabic coffee & Tea • Blue Bar air conditioned Lobby Bar offers a comfortable lounge ambience providing a selection of local and cocktails throughout the day • Rendezvous bar serving beverages throughout the day and becoming an elegant live music cocktail venue by sunset • Cactus Bar for self Barbeque and an interactive chill out Bar • Mini bar stocked with soft drinks upon arrival OTHER FACILITIES • Welcome drink and fresh towel at check in • Exclusive area on the beach at The Reef Oasis Beach Resort with private bar • Full usage of all facilities at The Reef Oasis Beach Resort • Complimentary Wi-Fi access in the lobby • Free Laundry up to 12 pieces per room per stay • Daily turndown service • ... more   less 
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Also Known As:
Reef Oasis Senses Hotel Sharm El Sheikh

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