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“Lovely Hotel, Staff, location enjoyable stay” 4 of 5 stars
Review of SENTIDO Reef Oasis Senses Resort

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SENTIDO Reef Oasis Senses Resort
4.5 of 5 Hotel   |   Marine Sporting Club Road | Hadabet Om El Sied, Sharm El Sheikh, Egypt   |  
Hotel amenities
Ranked #18 of 228 Hotels in Sharm El Sheikh
4.5 of 5 stars 1,269 Reviews
Dubai, Dubai, United Arab Emirates
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
“Lovely Hotel, Staff, location enjoyable stay”
4 of 5 stars Reviewed August 15, 2013

My family stayed at the Sentido senses resort from 21st July to the 5th Aug.

On arriving the staff were very welcoming and there was a lovely feel to the site and facilities.

We had a 2 bedroom family room which was spacious with plenty of storage. Although we experienced some issues with the air-conditioning and had to move rooms the staff were extremely helpful, especially Kareem and Dooa from guest relations.

We explored the site on the first morning and on leaving the Sentido area there is a definite difference in the standard of the reef oasis resort and Sentido, the buildings and walk ways etc are in need of maintenance in the reef oasis areas.

The buffet style food and drink choices were disappointing in both resort areas, the Italian restaurant was too hot to sit and comfortably eat in, the food was basic but the children enjoyed it.

The best restaurants for evening food were Mo’s & the Pink Elephant, Tarek at Mo’s is the best host we have ever encountered and we would come back just to see him.

The patio bar was great for day food, great calzone pizza! Baseem and Asaad are a credit to the patio bar and they are the reason that we went there everyday, look after Hala the cat Baseem!

The holiday was lovely we did have a slight issue with cockroaches but the management team and the Resort Manager Antonio dealt with the issue professionally, with empathy and they couldn’t have been more attentive.

The only member of staff that was unhelpful and down right miserable was Saher in the bar area of the lobby, rude and tardy! I advised the management to train him on customer service as he did not show any.
Beware of victor too, he needs to back off, he runs a few stores on site and wants you to buy poor quality fake products. You don’t need to harassed on holiday! He wouldn’t leave me alone and it verged on harassment! He had no sense of personal space and even tried to undo my shirt button to apply his oils!! Very uncomfortable!

The person that we will miss the most and made our holiday is HANY! Hany should be in senior management, he is a credit to Sentido and they are extremely fortunate to have him, he is without doubt the best member of staff they have!

The kids club is not good and the twice that my children went the doors were locked! The entertainment was not age specific and only catered for very young children at the mini disco. The bar at the entertainment area was hardly ever manned and the entertainment was dire.

Overall I am impressed with the service at Sentido, the facilities, the staff, the rooms and the beach is beautiful. I would consider returning to this hotel and it is a 5 star section in a 3 star resort.
Thank you:
Antonio
Hany
Tarek
Asaad
Baseem
Doaa
Kareem
Sharif

Room Tip: Carner rooms are larger with seperate rooms, pool view are nice too.
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, August 18, 2013
Dear Ms. Kerrie P, Thank you very much for choosing to stay at Sentido Reef Oasis Senses Resort and for taking the time to write your constructive review. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality standards.
We are pleased to learn that you are overall satisfied with our Resort, staff, services in or F&B outlets, Hotel lay out generally. Moreover, we were really concerned to read your comments in regards to air-conditioning, service of a team member; we have informed F&B Manager to take the necessary corrective measures to avoid any recurrence of this kind of inconvenience, to enhance our quality service and hotel comfortableness further. Rest assured that we will pass on your compliments to our team members. We are glad that you could discern the true hospitality spirit and personalized service and we will do our utmost to exceed your expectations in your next visit.
Once again, we would like to thank you for the time spent and we are looking forward to welcoming you back at Sentido Reef Oasis Senses Resort in the nearest future
In the meantime, if we can be of any assistance, please do not hesitate to contact us directly.
Best Regards, Sentido Reef Oasis Senses Resort
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Bromsgrove, United Kingdom
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed August 8, 2013

We stayed 23rd June to 4th July 2013. Having been fortunate enough to stay in some of the best resorts in the world, this we thought was good value and all we really wanted was great weather and a peaceful break, which we sort of got.

This is essentially a self-contained "posh bit" of the reef oasis resort, which itself is huge. The Sentido part feels quite exclusive and generally is very tidy and well presented. It has its own restaurant which was good, but you also have access to all of the restaurants and bars in the resort, some if which are included the all inclusive package.

When we stayed it was either not fully booked or the guests are generally quite reserved as the pool area was pleasantly peaceful during the day, it wasn't any problem to get a good sun bed, and in the evening the dining room and bar had plenty of space.

For a nice relaxing holiday with scorching hot sun it was great, however the service fell very short of our expectations and the hotel room itself was adequate, but quite basic.

The staff were pleasant and courteous, but with a few exceptions there was a complete absence of attentiveness. We would sit at our table in the main restaurant with empty glasses for 20 minutes or more and four or five "waiters" would be stood doing nothing, or talking to each other, and paying no attention whatsoever to the needs of the diners. It could be very frustrating.

In the bar area and by the pool, there was an unwritten policy of no table service, so you could not lie on your sun bed and ask someone to bring you a drink, you had to walk to the bar and order it. In the evening it was the same, to the point where bar staff would walk past you, sometimes even collect your empty glasses, but otherwise ignore you completely. This really spoiled the experience for us, it seemed like they were trying to keep costs down by not providing table service in the bar, it made it awkward to relax and took the edge of what could have been a fantastic holiday.

We are wine drinkers and the local wine that is included in the package was fine for casual drinking.

The food was just okay, the choice for all three meals was quite large and varied, our favourite themed night included a sushi bar which was excellent.

Despite the lacklustre service, our regular table waiter Khaled was superb, if a little overworked!

We would consider going back but only because it was peaceful, quite clean and good value compared to other places.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, August 18, 2013
Dear Mr. iansmith110, First of all, let us seize this opportunity to thank you for choosing to stay at Sentido Reef Oasis Senses Resort and for taking the time to write your warm and, in the meantime, constructive review. We are pleased to learn that you are overall satisfied with our food quality and variety, hotel layout and do hope that you had good relaxing holiday generally. Moreover, rest assured that we will pass on your compliments to our team members.
Nevertheless, we were really concerned to read your comments in regards to F&B service. We have taken appropriate measures to avoid any recurrence of this kind of inconvenience and to enhance our service and hotel comfortableness further. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality. Also, if we can be of any assistance, please do not hesitate to contact us directly.
Once again, thank you and we are looking forward to welcoming you back at Sentido Reef Oasis Senses Resort in nearest future. Sincerely,
Sentido Reef Oasis Senses Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Glasgow, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 31, 2013

We recently returned from Sentido Coral Reef Oasis, and truly had the best holiday experience ever. This hotel truly is 5 star, and is easily comparable with other 5 star hotels we have stayed in around Europe.

Arrival:
We arrived about 10pm tired and hot, and were warmly greeted by reception staff with lovely cold drinks and iced flannels. Check in was also very quick.

Room:
We were taken to our beautiful ground level room (1180) that had a pool view and right next to the main reception area (the water park was directly behind us too). We couldn’t have been happier with the layout of the room and the additional room that had twin beds for our two young children. We were also welcomed with a sandwich and fruit platter, and the fridge was full of cold soft drinks. In the wardrobe there were bathrobes for each of us, slippers and a beach bag. The day after we arrived was my birthday, and a big complementary chocolate birthday cake was delivered to the room. Perfect start to our holiday, and in our opinion this was the best room we could have been given.

Room Cleaner:
Our room was cleaned beautifully every morning by Mahmoud and Mostafa, and we even had some towel art to make us smile.

Pool:
Having a pool room was ideal, and the area was quiet during the day, which suited us well. The pool guys Mohamed and Mokhtar were amazing. Our towels were laid out every morning ready for us, and there were lots of mint-scented iced flannels given out during the day. Both Mohamed and Mokhtar were kind, friendly, funny and very helpful and always on hand if we needed them.

Main Lobby Bar:
When we first arrived we wondered why anyone would sit in a lobby bar when there was so much going on throughout the resort. However, with two young children that sometimes needed a break from the heat and music, this was a wonderful retreat. Inside the bar you could cool down while the children watched television (if they wanted to). At night time you could sit outside, relax and have a drink in beautiful surroundings while listening to live piano music. It was heaven. And as if that wasn’t enough, the staff were wonderful. We were mainly served by Hany, Saher, Mahmoud and Amr, and they really were fab. They always knew the drinks to bring us at certain times of the day. They were so hard working, friendly, and fantastic with the children.

Food:
Last year we holidayed in Egypt and were very happy with the food available, but nothing compared to the quality and variety of food at Sentido and Beach resort. If you want quick daytime bar snacks there are plenty available in different bars.

- Citadel Restaurant (on the cliff near the beach):
This was the only place to eat that we were not so keen on. There was a good choice of food and everyone else seemed very happy, but it was just too busy for us. I suppose that is more about personal preference than anything to complain about.

- The Pink Elephant:
Great service, great views and delicious food. But be warned, the portions are huge! They will also make chicken and chips for the children if they don’t want to order from the main menu.

- The Cactus Bar:
The Cactus Bar was a fantastic treat, and the children loved seeing steak, chicken and kebabs being cooked in front of them on our own BBQ. The staff also showed the children lots of tricks that they practiced for days afterwards.

- The Patio Bar:
The Patio Bar was great during the day and their tomato soup and quesadilla’s are delicious. They also do lovely ice-cream and brownies. Mohamed and Ahmed served us mostly and were very courteous and kind.

Behind the Patio Bar a friendly guy called Victor owns some shops that sell everything, including designer bags, jewellery, souvenir trinkets, and some wonderful smelling oils. Well worth a visit.

- Mo's Restaurant:
However, Mo’s Restaurant was by far our favourite of all. Mo’s has such a wonderful atmosphere, and the variety of food was always a delicious surprise. Some evenings they had live music which was good fun and they played songs in different languages. A couple of times we even got up to dance (we never dance!!). One night we ordered sushi at an extra cost, and this was certainly worth the money. We watched the sushi chefs prepare the food and the portions were huge. It was absolutely delicious and something we would certainly recommend. All the staff made us feel welcome every day, in particular Tarek, Gaber, Alaa, and Haytham who were just fantastic. By the end of our holiday they made us feel like we were part of an extended family.

Guest Relations:
We didn’t have any problems during our holiday, except once the shower wouldn’t cool down. We contacted the Guest Relations staff member on duty, Doaa, and the shower was fixed within about 10 minutes.


Gym and Exercise:
We visited the gym most days and the variety of equipment is excellent. The guys who work there are always happy to help and offer training advice, and it was a great way to start the day.

The resort also offers pilates and yoga classes that my daughter and I attended each day at 3.30 near the Sentido towel hut. No one else attended so we had one-to-one sessions which were great. We also attended the aqua aerobics classes that were really good fun and the girls that run the sessions are very funny.


Other additional points to mention are:

1. Beach and snorkelling. The beach has a great lively atmosphere. There is always lots going on and things to take part in. Children can also easily get to the reef from the beach, i.e. they just walk or swim out (not many hotels you can do this, you would need to chuck them in off a jetty). The Temple Reef was totally amazing.

2. My daughter and I both had massages at the Spa at the beginning of our holiday, and we wish we had booked another at the end. It was divine.

3. The bus that takes you to the beach is really handy and frequent (and the best seats are at the very back according to the kids).

4. The animation team give you lots of information about the different things that are happening. They are helpful but not too pushy to make you join in.

5. There is also a great choice of pools for different ages.

Overall, this was such a fantastic holiday for our family of four. Fantastic hotel, wonderful facilities, amazing food, and incredibly friendly people who all work so hard (amazing considering it was Ramadan). We really couldn’t have asked for anything more.

From Sarah-Louise, Thomas, Aimee and Elliott, thank you to everyone at Sentido Reef Oasis for the holiday of a lifetime. We will certainly be back!

Room Tip: 1180 was a ground floor, pool view, family room situated right next to reception and looking over to...
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  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, August 2, 2013
Dear Ms. Sarah_L0u1974, On behalf of Sentido Reef Oasis Senses Resort management and employees, we would like to extend our sincere appreciation for taking time to review our hotel and giving us such a
vivid feedback. We greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality. Moreover, we pleased to know that you are completely satisfied with our rooms, staff, pools, food quality and variety , hotel facilities, excellent service and Hotel layout generally. We greatly hope that you and your daughter spent great time on the beach and in Aqua Park. Rest assured that we will pass on your compliments to our team members.
Once again, we would like to thank you and we are looking forward to welcoming you back at Sentido Reef Oasis Senses Resort. Sincerely,
Sentido Reef Oasis Senses Resort
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Liverpool, United Kingdom
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 31, 2013

we booked our holiday on a recommendation from a friend of ours. i can honestly say ive never been happier. we booked for 10nights and i would of loved to have stayed longer. the hotel and grounds were beautiful, very clean, plenty of pools, private beach, waterpark and plenty of places to eat...our fave was the bar opposite the pool were they cooked food from fresh and you could choose from a menu, the waiter at the pool bar i think it was mohamad or amhed was fantastic. the waiters in the bar an pool area were great....1 in particular hany salah ( i asked him his surname) was excellent, provided great service he was was so helpfull, simply fantastic member of staff and a real credit to the hotel/company. i will a million percent be booking a holiday at this hotel again.
the young man who cleaned our room (room 1228) was great, we use to look forward to going back the room to see what towel decoration he had made for us each day.
massive 10 out of 10 for this hotel and all there staff.

Room Tip: pool view are excellent
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, August 2, 2013
Dear Ms. katherine m, On behalf of Sentido Reef Oasis Senses Resort management and employees, we would like to extend our sincere appreciation for taking time to review our hotel and giving us such a
splendid feedback. It is with deep pleasure to learn that you are totally satisfied with our staff, service, variety of F&B outlets, pools and Hotel layout generally. We greatly hope that you spent great time on the beach and in Aqua Park. Rest assured that we will pass on your compliments to our team members as we greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality. In the meantime if we can be of any assistance, please do not hesitate to contact us directly.
Once again, we would like to thank you and we are looking forward to welcoming you back at Sentido Reef Oasis Senses Resort. Sincerely,
Sentido Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Essex
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 25, 2013

Traveled with family (wife, 2 young boys & in-laws).
Hotel is lovely, not quite a 5 star, rooms are tired, air conditioning was broke & leaking water most of the week, had the maintenance guys out about 5-6 times, they kept giving us bowls of fruit as compensation, bit wasted being that this was an all-inclusive resort. Restaurants are poor, all are buffets, no al-la-carte, which was big let down, only so much buffets you can eat, all very much the same. The Indian buffet and outside BBQ restaurant was the best. Waterpark ok but only open from 1pm, and very under-manned for lifeguards. We've been Dubai and stayed at Atlantis & Jumeriah Beach, afraid to say the Egyptians are absolutely miles behind. Last moan has got to be about the very poor quality of the all-inclusive drinks, all non-brand and all so awful. Beer was ok, but wine was like vinegar and spirits were not worth having. Would I return to here or any other hotels in Sharm- definately NOT, I could not stomach another bout of the dreaded Sharm el Sheik delly belly. One positive, the chaps that put your towels out around the lovely pools are great, very obliging. Save your money and go Dubai.

Room Tip: Go ground floor and have room onto pools- that was nice opening patio doors onto swimming pool every...
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  • Stayed May 2013, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, July 26, 2013
Dear Mr. Neil C, Thank you very much for choosing to stay at Sentido Reef Oasis Senses Resort and for taking the time to write your constructive review. Guests' feedback is important to us as we always heading to improve our performance using genuine customer comments by people such as yourself.
We are pleased to learn that you was overall satisfied with our pool team members.
Nevertheless, we were really concerned to read your comments in regards to room facilities and F&B outlets. We have taken appropriate measures to avoid any recurrence of this kind of inconvenience and to enhance our quality service and hotel comfortableness further.
Once again, we are sending our brightest wishes to you again and hope that you feel much better now. Mr. Neil C, your comments are vital for us and help us in improving our services and standards, and we do hope that we may soon again be able to welcome you to Sentido Reef Oasis Senses Resort.
In the meantime if we can be of any assistance, please do not hesitate to contact us directly.
Best Regards,
Sentido Reef Oasis Senses Resort
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London, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 25, 2013

I have just returned and the only way to describe this hotel is HEVEN..!! I stayed in room 1110 and you walk straight out from the room to the beautiful pool area. I always go to 5 star hotels but this is the cleanest I have ever stayed, its absolutely spotless from the pools, lobby and Mo's!! The staff are the most attentive and they simply can't do enough for you.

Sahar, Amr and Mohmoud bring you drinks day and night and even though there were 9 people in our party and the bottled drink orders were big, they always asked if we wanted extra coke, sprite, tea, hot choc etc. Thanks guys, you made us feel very special...!!

Mo's restaurant food is fabulous and the staff are even better, every member of staff in the restaurant who served us were brilliant and when we walked in the staff jumped to get our table of 9 prepared and the entire place was spotless...!! A special thanks to Tariq, who my boys called GooGoo Gaa Gaa, who made us all especially the children feel very special and made them laugh and entertained and Gaber who was just brilliant too.

We really enjoyed lunch at the patio bar, food is superb and special thanks to Little Mohammad, big Mohammad and Basim who made "Ships" for the children.


Finally, guest services were excellent, always helpful and asking us if we were happy and if there is anything else to make our trip more special. arranging anniversary cakes and special notes.

We felt like royalty staying at this hotel and I will book this hotel for next year.

Thanks again to all the staff and keep up the outstanding work.

L
A special thanks to Mohammad the pool man who got our beds everyday and gaves us three lilo's for the children to play with....He doesn't even let you carry a towel...wonderful...!!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, August 1, 2013
Dear Mr. & Mrs. Shurey, On behalf of Sentido Reef Oasis Senses Resort management and employees, we would like to extend our sincere appreciation for taking time to review our hotel and giving us such a
splendid feedback. It means a lot to our team. We pleased to know that you are completely satisfied with our staff, food quality, cleanness and Hotel layout generally. Rest assured that we will pass on your compliments to our team members as we greatly appreciate any comments made by our guests and constantly strive to achieve the highest quality. Moreover, we will do our utmost to exceed your expectations in your next visit.
Once again, we would like to thank you and we are looking forward to welcoming you back at Sentido Reef Oasis Senses Resort on next year. Sincerely,
Sentido Reef Oasis Senses Resort
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 23, 2013

I've been reading the reviews on here for a while and can agree with the majority of the good reviews as this hotel is amazing. The senses part is wonderful and the lobby bar a welcome retreat from the midday sun. The drinks in the senses part are all wonderful from whisky, vodka, beers through to hot chocolate and coffees. However the drinks in the non senses part near the kids mini disco were terribly warm and resulted in us bring a few with us from the senses area. This is however the only negative!

The room we had, 1104 was in a perfect place, near the lobby bar and about ten foot from the pool, thank you Yulia for arranging this room for us. We were also about a minute walk from the water park which was wonderful. Every morning Muhammad would put our towels on our sun beds allowing us to sleep in. We have never had this before and this really is one of the best things about to hotel.

All of the guys in the lobby bar were great and also were wonderful when bringing drinks to us all day, thank you very much Sahar Adel, Mahmoud GoDa and also Amr. We can't thank them enough.

At the patio bar where we had lunch every day we would like to thank Bassem as well as both big and little muhammad who worked all day and we're always happy to give us whatever we asked for. (including triple chips for the mother in law), again wonderful service guys and thanks a lot. PS can you let Bassem know that my two boys still use the paper ships he made them..

At Mo restaurant which had great food and great service we would like to say a very big thank you to Yasmin, Gaber and finally Tarik (known by Ben as GooGoo GaaGaa) they couldn't do enough for us and played with Will and Ben at every opportunity, the boys have continued to talk about them and they made a big impression on the whole family, they deserve a massive pat on the back and a thank you from management.

Overall this was a great place and the staff were amazing, everyone there is pulling together to make sure the holiday is great and in our eyes it worked as we're already looking at prices to return.

Thank you once again to all the staff at the hotel and for anyone thinking of booking this hotel they shouldn't think twice about it as everything was excellent.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SentidoManagement, Manager at SENTIDO Reef Oasis Senses Resort, responded to this review, July 26, 2013
Dear Family Matthews and Family Shurey, First of all, we would like to extend our sincere appreciation for taking time to review our hotel and giving us such a wonderful and vivid review. Guests' feedback is important to us as we always heading to improve our performance using genuine customer comments by people such as yourself. We are pleased to read that you are overall satisfied with our rooms, food quality, excellent service, staff and relaxed atmosphere generally. Rest assured that we will pass on your compliments to our team members. As we set a great value on your custom and loyalty to our Resort being one of our most repeaters, we would like to inform you that we will save no effort to provide the best service and it will be on our TOP priority on your next visit. Once again, thank you and we are looking forward to welcoming your family back at Sentido Reef Oasis Senses Resort in the nearest future.
Sincerely,
Sentido Reef Oasis Senses Resort
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Additional Information about SENTIDO Reef Oasis Senses Resort

Address: Marine Sporting Club Road | Hadabet Om El Sied, Sharm El Sheikh, Egypt
Location: Egypt > Red Sea and Sinai > South Sinai > Sharm El Sheikh
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#17 On the Beach Hotel in Sharm El Sheikh
#17 Luxury Hotel in Sharm El Sheikh
#26 Romantic Hotel in Sharm El Sheikh
#28 Family Hotel in Sharm El Sheikh
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — SENTIDO Reef Oasis Senses Resort 4.5*
Number of rooms: 242
Official Description (provided by the hotel):
FOOD & BEVERAGE • Breakfast, Lunch, Dinner and light Snacks throughout the day • A wide selection of local alcoholic, soft & hot beverages • Mo's Restaurant available for Breakfast, Lunch and Dinner • Breakfast offers a selection of fresh juices • Il Patio Snack Bar presents an international a la Carte dishes for Brunch, Lunch, Snacks and high Tea together with a selection of hot & cold beverages • Oasis Senses Arabic Cafe hosts a variety of traditional Arabic coffee & Tea • Blue Bar air conditioned Lobby Bar offers a comfortable lounge ambience providing a selection of local and cocktails throughout the day • Rendezvous bar serving beverages throughout the day and becoming an elegant live music cocktail venue by sunset • Cactus Bar for self Barbeque and an interactive chill out Bar • Mini bar stocked with soft drinks upon arrival OTHER FACILITIES • Welcome drink and fresh towel at check in • Exclusive area on the beach at The Reef Oasis Beach Resort with private bar • Full usage of all facilities at The Reef Oasis Beach Resort • Complimentary Wi-Fi access in the lobby • Free Laundry up to 12 pieces per room per stay • Daily turndown service • ... more   less 
Reservation Options:
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Also Known As:
Reef Oasis Senses Hotel Sharm El Sheikh

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