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“Lovely Holiday” 4 of 5 stars
Review of The Grand Makadi Hotel

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The Grand Makadi Hotel
4.0 of 5 Hotel   |   Safaga Road, Makadi Bay, Egypt (Formerly The Grand Makadi)   |  
Hotel amenities
Ranked #13 of 21 Hotels in Makadi Bay
Luxembourg City, Luxembourg
Top Contributor
54 reviews 54 reviews
38 hotel reviews
Reviews in 40 cities Reviews in 40 cities
26 helpful votes 26 helpful votes
“Lovely Holiday”
4 of 5 stars Reviewed February 18, 2013

The Hotel is really nice, we did book a Junior Suite and we got even a nicer one very big. The only thing they could redo is the bath as it look old and not nice. The people who work there are all very friendly. We had a nice choice of restaurant, the one we did not really like was the Italian one but the Indian, Thai, Chinese, Oriental were very good.
We also did massages on the beach which were really relaxing and they were very friendly. They had just WIFI in reception and it was not good we were not able to have internet connection in the room.
Our friends stayed in the Makadi Palace as we made a mistake when we did the booking and every evening we went in the Joker Bar, drinking and dancing but as we were not from the Hotel we had to pay our drinks but at the end we got everything for free. To access all the facility from the Makadi Palace you can buy a bracelet for € 10 which we had to do once because we wanted to go to eat Thai. The Caribean Restaurant is also very nice and they are so friendly and the St. Valentin dinner was exellent and compared to the Makadi Palace our friends never had to pay anything when we went there for lunch. The only thing we did not like was the breakfast.
We had a fantastic holiday.

Room Tip: I suggest you book for Junior Suite and I am sure they will give you an upper grade.
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  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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879 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (155)
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Huntingdon, Cambs
16 reviews 16 reviews
14 hotel reviews
Reviews in 10 cities Reviews in 10 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed February 4, 2013

Travelled 25 January - 1 February 2012.
I hope people find this review objective.
My wife and I wanted an inexpensive holiday after Christmas, somewhere we haven't been before. We picked up this holiday promoted by Red Sea Holidays, from Travelzoo. At £349:00 each for an all inclusive 7 day holiday by the Red Sea, this seemed ideal. Being seasoned travellers we know at this price, we ain't getting 5 stars!
OK, the hotel: It does need updating. Face plates on sockets shouldn't be coming off, the shower head should be able to ride up and down the riser without falling off! Having got the head positioned, you had to hope a) it didn't fall off before b) The water turned scalding hot or freezing cold. The bath itself is in urgent need of replacement. the rest of the 'suite' was enormous! Lighting a bit dull but it had the biggest bed I've experienced on a holiday.
All inclusive: Absolutely fine, we always found something to eat, even if the menu was pretty standard for all inclusive. We mostly ate at the Lagoon but we also ate a couple of times at the nearby Makadi Mall (included), Italian and Chinese and this was a very nice change. There were other outlets on site for burgers and chips and you could have afternoon tea, cake and pancakes at the after 8 bar. The main bar for dinks during the day was by the fountain opposite the reception. The main barman was Amr and he was brilliant. This was also the only place you could get spirits. The other bars near the pool only provided soft drinks and beer. All served in dinky little plastic 'glasses' Yet another hotel that doesn't understand, having 100ml of beer in a plastic 'glass' is really impractical. However in general The 'all-inclusive' part was pretty standard with a whole raft of things NOT INCLUDED!
The pools show serious causes for concern as there were a great many mosaic tiles either missing or loose in the bottom of the pool. There are plenty of beds available either around the pools or on the beach. This is shared with the Makadi Palace and the Makadi Spa. The pontoon in a great innovation where you can snorkle from the end.
On the beach front there is a nice walk and you can see that there is plenty of work going on improving lighting etc. It's a shame they aren't doing the same to the hotel! There are 4 Red Sea Hotels here and all were very quiet and most of the guests were German. All questions from the staff are asked in German first which is a little annoying.
The one thing the hotel couldn't control was the weather and we experienced the first rain they'd had in seven years. It was quite comical watching them clearing up! We also had 4 power cuts one evening lasting a total of two hours.
Finally the continual expectation of a tip is really annoying. We did tip, at the end of our holiday to those who gave us good service. I don't expect to tip a bell boy for 100 Egyptian pounds (£10) for taking my bags 75 yards to my room. I was quite capable of doing it myself.
Over all would we go again? Possibly but not to the Grand Makadi. The Makadi Spa looks a by far better option.

Room Tip: Can't recommend one
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plymouth, United Kingdom
Senior Contributor
30 reviews 30 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 3, 2013 via mobile

Well we had the best week away from the British snow well exceeding our expectations, and experience at other all inclusive resorts. The staff were polite and friendly and did not look for tips all the time as there are tip boxes which are shared with back of house staff too. The food range was excellent, heaps of fresh fruit and veg and they never ran out of tonic to go in the gin for a sundowner! (Unlike the Hilton!). The resort is at one end of a string of Red Sea resorts and you had access to them all to use pools etc - there is a fab infinity pool! The house reef is very new and stable and was excellent for snorkelling. I was able to see a huge range of fish just in waist height water - simply stunning.

The Italian and Lebanese restaurants were superb and we ate there most evenings. It was also super to have wifi access in the reception area.

The pools are huge and super to swim around - mostly the water was heated but there was a cooler day or two. The Lagoon restaurant was super for breakfast and lunch, or other pool and beach options exist with scrummy food.

There was a fair range of entertainment during the day - Pilates in the morning, all over body workout later and Zumba in the afternoon. The entertainment team were charming and fun despite very low attendance for many events.

We were blessed with superb weather for the time of year which was a blessing but none the less we shall be returning again without doubt.

Stayed January 2013, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
27 reviews 27 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed January 31, 2013

Before I start my review I must admit that both the holiday cost overall and the weather has influenced this report somewhat!! My wife and I flew back after a lovely week at the Grand Makardi with Monarch into Manchester last Friday 25th Jan, 25c in Hurghada when we left and 0c and 4 inches of snow on arrival in the UK.
The positives, as stated by other reviewers you pay your money you take your chance, we paid a total of £760 for an all inclusive week with flights, transfers and an upgrade to a junior suite so not much to complain about there then. The hotel is about 10 years old and is very clean and tidy no litter and the gardens and beach areas are kept immaculate by very attentive staff. The pool is huge and there are hundreds of sunbeds to sit on and even more on the beach. The whole week's holiday for us and other folks we spoke to was enhanced by all the very willing and helpful staff. Who I might add have wall to wall smiles even when serving our German friends of whom the majority seem not to have the simple words please and thankyou in their native tongue! Luckily enough there was not a Russian to be seen!
The rooms are huge we were downstairs ( Suite 1015) with a very large patio overlooking the pool/gardens. The bed was enormous and the towels and bedding were changed every day.
I strolled around the whole complex comprising of 4 hotel/spas and with there being excellent facilities spread all over the site coupled with the fact that the complex's location is a tad isolated
there is no real need to venture out unless you want the main trips eg Luxor, Cairo or diving trips etc. The 4 restaurants on site provide generally a good varied selection of meals but a special mention to the Lebanese (Tarboush) one for good hot portions and variety. Again the staff in there were excellent even with their attempts to teach me a "smattering" of Arabic and part ex my wife for 2 camels. There are bars open to obtain a copious amount of cold bottled water FOC 24 hrs a day.
The negatives. There are not many mainly down to what we paid for the week, but the rooms and corridors are dark we required the lights on all day in our room and a slight refurb would be nice, but the cleanliness outweighs that. The staff are attentive but the room cleaners, bell boys and a few others always on the look out for tips could annoy some people, but the hotel is well aware of this and allows every food and drink facility to place a tip receptacle for you to drop a few egyptian pounds in. The staff work very hard for low pay and an egyptian tenner (£1) goes a long way for even better service. The food served at most outlets is on average not very warm and if you don't attend the self service (Lagoon) the portions are on the small side. The Lebanese was the best restaurant for hot meals and generous portions.The drinks are supplied by all bars around the pool and ground areas in miniscule plastic cups so again to prevent loads of trips from bar to sunbed double up your order or provide your own plastic container to replace the thimbles they provide! The hotel is low rise (2 or 3 floors) and I did not see any lifts at all so if you are not good at climbing up and down stairs to access the main entrance and lobby bar areas you may need to check this out.
Overall the hotel is a good 4+ star not 5 but excellent value for money in friendly and warm surroundings, Red Sea holidays provide a good overall service but Ishmael their rep is a nice lad but he does go on a bit eg the welcome meeting we escaped after 45 minutes. So go on give it a try and spend a week there.

Room Tip: Always take advantage of the upgrade to the junior suite, and if you are cheeky ask for a pool suite
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
14 reviews 14 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 27, 2013

We have just returned from the Mikadi, my Wife and I thought the hotel represented the best value for money we have had.We had a junior suite on the ground floor , which was spacious. The staff were excellent ,(give the waiters etc a pound now and again and they will go out of their way to help )The food was good in the buffet restaurants, we also ate in the Italian , Indian and Chinese restaurants in the mall, which were very good, if limited on the all inclusive menus.We snorkelled off of the jetty, which was brilliant.We thought Red Sea holidays were very good in their organisation too.Having said all of the above, I would say 3.5 to 4 star would be the correct rating. But unbeatable value for money

Room Tip: book a junior suite on the pool/beach side , only £50(approx) a week more than standard
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
high peak, england
19 reviews 19 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed January 27, 2013 via mobile

We booked our holiday through travel zoo/red sea holidays at the bargain price of £351 and think it was worth every penny. We travelled as a family group aged 19- 33 yrs myself & husband and 2 sisters. Both having worked in the hotel industry I have learnt to take hotel reviews with a pinch of salt, but became concerned by some of the previous reviews on here, my advice is to pay no attention to them... We had a great week.
We stayed in 2 junior suites both of which were clean and although the shower did break in one room this was quickly replaced after speaking with reception. Our towels were replaced daily and beds were made daily.
The pool looked lovely although very cold ( the heating system was broken) a quick word with George our rep & he arranged for us to use the pool at the sunwing hotel for the week also with all inclusive!
The beach is coral so beach shoes are a must, the sea is lovely and warm and if your brave enough to snorkel you will see the amazing underwater sights, we would snorkel / swim off the pier. We saw dolphins, sea turtles, great barracuda, lion fish and many more infact something new every day. We did the snorkelling trip offered by Red Sea holidays which was a fab day out although we reckon we saw more fish at the hotel reef.
Evening entrainment is lacking at the hotel but this did not bother us as we would sit and play cards or go on the wifi in the bar area. The bar staff were great and a few dollars a day ensured we were never without a drink. The food at the hotel was better than we expected lots of choice & we enjoyed the dine around option and we also did not expect the restaurants to be waiter service. Our favourite was the 'tarboush' Lebanese restaurant a great choice for a vegetarian & meat eaters. We ate breakfast at the lagoon buffet restaurant & lunch was at one of the beach snack bars. We had one meal in the Indian restaurant in the mall and managed to eat off the all inclusive menu lots of choice again for a vegetarian.
Overall we had a fantastic week at a Bargain price, maybe the hotel is not 5* but the service definitely was......would we return again?.....we're already looking for another bargain.

Stayed January 2013, traveled with friends
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Portsmouth, United Kingdom
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 23, 2013

We have just returned from a week in Egypt at the Grand Makadi. What an experience. This was a complete chill out week for us although we were unsure how warm it was going to be. The Red Sea holiday company were absolutely brilliant in the way they looked after everyone. We were in a Junior suite on the ground floor. This consisted of a very large bedroom, plus lounge and a sun lounge under cover and a terrace attached with our own sunbeds. We were provided with clean towels for both pool and for use in our suite changed every day. Situated close to all the pools and lounging areas set in beautiful gardens with flowers and palm trees etc. The dine around system was fantastic. Since this was an all inclusive break there was a fantastic choice of places to eat. The Lagoon full international buffet/Tarbush Lebanese/Leonardo italian/ Starfish for burgers and snacks. at the end of the complex was French/Chinese etc. Also little food stations were situated along beach area for icecream and kebabs etc.
Food in all restaurants was first class. As well as all this there was also tea and cake at 3.30pm. The bars were virtually open all hours serving local alcohol/soft drinks etc.
The weather on top of all this was beautiful from about 9.30 in the morning until around 4.00pm when it became cold very quickly.
I would thoroughly recommend this hotel and would definately stay there again.Everything was provided for in this hotel and there was actually no need to go outside the complex if you didnt want to. The hotel has its own beach area providing sunloungers and windbreaks fully serviced at all times by the bar staff.This beach is coral. Dont forget your water shoes.
All the pools were bitterly cold although some brave souls did go in. I think heating was turned off as it was end of season. Still small price to pay for this fab break.

Room Tip: Ground floor corner suites are large and sunny and closer to all amenities
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  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Grand Makadi Hotel

Address: Safaga Road, Makadi Bay, Egypt (Formerly The Grand Makadi)
Location: Egypt > Red Sea and Sinai > Makadi Bay
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#6 On the Beach Hotel in Makadi Bay
#12 Family Hotel in Makadi Bay
#12 Romantic Hotel in Makadi Bay
#12 Luxury Hotel in Makadi Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Grand Makadi Hotel 4*
Number of rooms: 302
Official Description (provided by the hotel):
The Grand Makadi Hotel is a lively destination with the needs of younger families firmly at its heart. There is a large sweeping beach, and a jetty that takes guests directly to the house reef where they can enjoy snorkelling in the crystal clear Red Sea waters. The large swimming pool and sun terrace offer plenty of space for sunbathing, and the children’s club and sporting activities keep the children occupied. Add a diverse choice of restaurants and it really is an ideal base for enjoying all the Red Sea has to offer. ... more   less 
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Also Known As:
The Grand Makadi Hotel Hurghada
Grand Makadi Hurghada
Grand Makadi Bay

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