Well, where to start? This was a really important holiday for us as we hadn't been away for a number of years and were incredibly ready for one, so we had high expectations and we were not disappointed.
Hotel - Incredibly clean EVERYWHERE. The lobby had a grand and opulent feel as soon as you walked through the front door. All of the bar and restaurant areas were welcoming, comfortable and impeccably clean. We took along with us a bunch of hand sanitisers, but they were not needed as there were gels provided between every section of the hotel. We started to use these on the first few days but quickly realised that they were not really required due to the cleanliness of the whole hotel, needless to say, neither of us had any 'health' issues!
Room - Nicely decorated and we had everything we needed. Simple but very nice. Bed was HUGE and comfy, again spotlessly clean and was cleaned every day by our wonderful and friendly housekeeper. Mini bar was restocked every day with fresh bottles water etc. Clean towels on request and a few nice additional and personal touches were made by the housekeeper, i.e flowers in bathroom, folding bedclothes etc. Secure with a key card entry and every room has a safety deposit box.
Outside areas - Lovely maintained gardens and pathways. There was some maintenance work going on during our stay but did not affect us in any way and workers were considerate to guests. Pools were very clean and there always seemed to be somebody wiping, washing, tidying etc.
Activities - Amazing! For all age groups and there is something for everyone. We would like to personally thank the "Animation Team" particularly Kastella, Marley, Boca, John, Mando, Mido. Ahmed, Silvia, Ola, Irine and their manager Osama. They were totally brilliant, friendly, welcoming, entertaining and all spoke excellent English (along with many other languages) and we plan to keep in touch with some of them. The best thing is, that it is entirely up to the guests as to how much they get involved, there is no pressure to do anything and guests do not feel obliged to do any of the activities. It's entirely up to you as to what you want to do, however, we can recommend: Archery, and Body Workout in mornings. Tennis courts were very good and well maintained. Constantly manned and sometimes there is a need to book a court. They are also floodlit so you can play when it's cooler if you wish. Gym was very well equipped and had a really good feel about it. Very popular around sunset, so it can get a little busier around these times.
Snorkeling - Amazing!!! Was like sticking your head into the set of Finding Nemo. We were recommended to go to the beach next door (Fort Arabesque) as their reef is much better. We chose to take our own equipment as it is quite expensive to buy there however you can hire. We also took Shortie wetsuits (Jan water temps are fine for splashing around and swimming but we like to snorkel for longer periods and sometimes stay quite still. Would recommend underwater cameras. We also took an introductory dive form the dive centre iDive. They were incredibly professional and we felt were in safe hands. We had an amazing dive off the beach with Florian and would highly recommend them.
Service - 5 Star!! First rate all the way! All staff were incredibly friendly and very attentive and good at their respective jobs, but we would particularly like to highlight Ahmed in the Pergola bar, Nader in the late bar, Mosheen and Ahmed in the lobby cocktail bar. I can personally recommend the Long Island Ice Tea's even if they do get you a little tipsy quite quickly!
Food and restaurants - Right, this is probably the one you are most interested in and we can honestly say that this was probably the highlight of our holiday. I am a chef and it was great to be served fantastic food with impeccable service. We tried out 5 of the 7 A-La-Carte restaurants, and although the food in those were very good, we found that that main 'buffet' restaurant was by far the best with it's vast array of different foods, both hot and cold. There was alway two huge BBQ's going every lunchtime and evening serving up anything from marinated chicken to Soft shell crabs. Lots of different styles and flavours, some influenced by Egyptian dishes and lots influenced from UK and Europe so something for everybody. The array of 'toppings' and sauces etc meant that even the humblest of plates can be transformed into something special and you can control what you have in accordance with your own tastes. Chef Ayman Salah (the Head Chef) spent time speaking to fellow guests throughout one daytime and also in the restaurant that evening. He stopped for a chat at our table and was very keen to find out about his team's food and service, taking aboard all that we fed back to him. We would like to congratulate him personally for his fabulous food and lovely staff!
Top tips - If you travel in winter (Dec, Jan, feb) make sure you take warm clothing for the evenings as it can get pretty chilly.
Tipping staff is recommended but only a little at a time and only the people that you really bond with. We took US Dollars, but Egyptian £'s and Sterling are also appreciated.... After this, you will get even BETTER service if that's possible!
Beachwear is not permitted in the restaurants at evening sittings, but you don't have to get dressed up either. Just no boardshorts or flip flops (however, flip flops with trouser/jeans seemed fine).
No hot drink facilities in the rooms, so if you like a cuppa in the morning, take a travel kettle. There is a fridge so you can get milk and keep it chilled.
Wi-fi is OK. Works out about £9 for two days and great if you need to keep in contact with work/family.... Make sure you check your roaming cellular coverage and charges before using your phone as we used ours for around 10 minutes and cost over £20 with O2.
Overall - We cannot recommend this hotel highly enough! We will be going back and have already stared to look into possible dates and prices - Enough said!!
- Official Description (provided by the hotel):
- Sunrise Select Royal Makadi is located in the heart of Makadi bay. The hotel is built on relaxing landscape, with spectacular avers and fine sand beach for enjoyable vacation. Distance form Hurghada international Airport 30 minutes, from Hurghada downtown 35 minutes. ... more less
- Reservation Options:
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- Also Known As:
- Sunrise Royal Makadi Hotel Makadi Bay
- Sunrise Makadi Bay
- Sunrise Royal Makadi Bay