With 15 of us staying to spend Christmas and New Year in the sun we were a little concerned about the previous write-ups - but felt it was worth a shot.
We were delighted by the ambience of the hotel - although there are so many rooms (occupancy was high in such peak season) it didn't feel crowded. The hotel was very confusing to get around when we first arrived - a site plan (perhaps including the Makadi Spa and Palace Hotels) would have been a great help. Once we'd worked out short cuts we didn't need to cut through reception to get to each place.
The food at breakfast was great, we tended to eat at Fino overlooking the sea, although the queues for omlettes/ eggs did get bigger as more people cottoned onto the smaller restaurant offering a better atmosphere (the queues could have been reduced by the chefs using the griddle as well?).
The water park was a great hit with kids (ages 6 -16) however the shadows meant there weren't many sunny sunbed spaces available next to the pool. We ended up using a different pool / beach most days and meandering over with the kids especially to use the waterpark (to be fair after day 3 the kids weren't wanting to stay at the waterpark all day every day). A few of the adults amongst us managed to go on the scariest water ride ever - an experience to behold - the park was fabulous. The kids didn't attend the kids clubs - they were more than happy to entertain each other so we didn't feel the need.
Being able to walk up and down the promenade as far as the jetty at the end- where snorkelling was out of this world at the reef drop-off- and stop off for beer or snacks as part of the all inclusive deal was fabulous, entertaining both young and old alike.
The beach was great - service was fine - although we are concerned there will not be enough space when the next phase of the hotel is open. Get cunning and save the front row seats in the early morning if you want sun all day during winter months!
The bedrooms were glorious - comfortable wiht a huge sitting area and a fabulous bathroom (I was slightly disappointed by lack of tea/ coffee making facilities and robes). The beds were huge and exceptionally comfortable - I haven't slept as well in months!
We would have preferred to been made aware of work happening overhead (10am - 3pm) by way of an information letter, but in fairness we were out of the room then. When one of our party was ill - the building works stopped once we strongly requested it.
Booking restaurants for dinner was a bit of a palaver - 1pm in reception every day - however most were good menus with a variety of options and superb service. The kids enjoyed eating in 'Italy, Germany, Mexico, the Med, India, China' although our favourites were the BBQ with the buffet being favoured by some of our party due to portion sizes. It was very cool in the evenings - so make sure you have plenty of layers if you travel in the winter months - many of the restuarants are outside!
One word of caution - 2 of our party (6 of us had tattoos) have had allergic reactions to the 'black' henna tattoos... make sure you don't get any black henna this is extremely poisonous as we researched it when the problems arose, 2 weeks after we returned (have brown henna by all means if they offer it).
All the staff you pass - every single one - are very friendly. We felt so at home, the kids were safe and happy - and with the fabulous design and cleanliness it is a wonderful destination. Go there, relax and enjoy!
- Official Description (provided by the hotel):
- Sunwing Waterworld Makadi’s emphasis is on fun-filled family holidays during the peak season, while offering a great off-peak location for adults who enjoy the variety of beach side bars, restaurants and premium quality rooms that only a five star hotel can offer. Built around a vast waterpark, huge waterslides, Aqua Loop, wave pool, Flow Rider and lazy river, it is the ideal location for water babies of all ages. ... more less