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“excellent beach& poor food” 4 of 5 stars
Review of Sindbad Beach Resort

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Sindbad Beach Resort
4.0 of 5 Resort   |   Villages Road, Hurghada 84711, Egypt   |  
Hotel amenities
Ranked #54 of 183 hotels in Hurghada
Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
“excellent beach& poor food”
4 of 5 stars Reviewed October 20, 2013

i went with my brother and his wife,we had a wonderful time.we stayed 3 nights in atriple garden view room had a big trouble tree in front of us& food wasn't good,but the pool &the beach was very nice..staff was helpful except the 2 restaurant staff

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Beach Resort, responded to this review, November 11, 2013
Dear guest!

Thank you for your comment! We are very glad that you enjoyed staying in our hotel and we will take into account your wishes about the food.
And wish to see you one more time in Sindbad Club!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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Cairo, Egypt
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed October 19, 2013

There is an issue reserving this hotel through Booking.com and I will do a complain , the hotel group name is what you are seeing in the pictures and there are two hotels in front of each other (Aqua Hotel and Sindbad Hotel) once we arrived we have found that the Aqua Hotel is closed (our original booking and demand) then they automatically redirected us to Sindbad Beach Hotel which is the worst , and they reported that the hotel is closed because no enough number of gusts and the only option that we have is Sindbad Beach Hotel with the worst room ever not like what you are seeing in this page and not cleaned enough , we should booked a family room 2 twin bed and 1 kink bed and what we have found a room 40 m with only one kind bed and a couch can't easily hold 2 persons Also, the checkout written 3 pm in the booking site and actually it is 12 pm which let us arrive late and leave early, the reception person Mohamed ElSayed was not polite and didn't help, we had to accept the situation because we have no choices it is the worst trip ever from the hotel point of view, I would recommend the city but not the hotel with this way of management

  • Stayed October 2013, traveled with friends
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Beach Resort, responded to this review, November 11, 2013
Dear guest!

Thank you for your comment! It's very important for us to know the opinion of our guests about the hotel.
I would like to mention, that international time of Check Out in all the hotels - is 12:00 AM.
Also I would like to mention, that Sindbad Club is one 4stars hotel, which includes 3 Resorts: Aqua Hotel, Aqua Resort, Beach Resort. All these resorts provide the same facilities according to the conditions of your booking. It is true, that after the last revolution in Cairo we closed Aqua Hotel. But only rooms. The swimming pool area was working normal, and the pool bar as well, and we moved the restaurants to Sindbad Beach.

With best wishes,
Sindbad Club team.
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Cairo, Egypt
Top Contributor
52 reviews 52 reviews
8 hotel reviews
Reviews in 5 cities Reviews in 5 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed October 9, 2013

Spent 4 nights with my family (wife & Son) in this nice resort.
Beach: Excellent.
Pool: Excellent.
Food: fair
Staff: friendly
Hygiene: good
Room: poor for a 4 stars hotel (ants problem too)
Sleep Quality: good
Very good overall, the rooms need some improvement and some of the Egyptian guests were annoying (I'm Egyptian by the way)

Stayed October 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Beach Resort, responded to this review, November 11, 2013
Dear guest!

Thank you for your positive comment about the hotel! We are glad to hear that you liked Sindbad and hope to see you soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed September 2, 2013 via mobile

Really nice hotel. Great location
Great and friendly staff.
Large rooms specially the grand floor has a good garden
I enjoyed with room 1016 as it has a nice
The pool is a little bit but can use the other pool in aqua

Sure I recommend it

Thanks

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Beach Resort, responded to this review, September 14, 2013
Dear guest! We are very thankful to you for you positive comment! And we are happy to know that you enjoyed staying in Sindbad Club.
Hope to see you soon one more time, with best wishes, Sindbad team.
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Cairo, Egypt
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2013

It was an amazing trip the food was great they had all sorts of food and everyday the food was different everyday from a different kitchen from around the world,The beach was really good but the pool was much better ,Staff was very polite and helpful . The room was really clean with a nice sea view. But house keeping ( Tel no. 2) response to complains was useless they just receive my complain with no action unless I call them again and again , The whole experience was really good this is my second visit to the hotel and I will definitely visit it again.

Room Tip: rooms (151 - 175) sea view
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Beach Resort, responded to this review, September 2, 2013
Dear guest! Thank you so much for your positive comment! We would be very happy to see you one more time in our hotel!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Putte
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 5, 2013

When I write this im having breakfast in the hotel. This is a nice place to stay and the staff is truely amazing in every way , its just a shame how the Egyptian tourists treat their own people , not even wanna talk about the arrogant Russians. But otherwise its a lovely place, nice beach,great aqua park,a lot nice restaurants and as I said before the staff super same as the front desk.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Beach Resort, responded to this review, August 14, 2013
Dear guest! Thank you so much for your positive comment! We are happy that you're enjoying staying in our hotel! And of course we hope to see you again in Sindbad Club!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cairo, Egypt
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 5, 2013

first of all i want to say that Hurghada is the most place i find my happiness in it. we stayed in Sindbad Aqua (the new hotel) and we have a time share there since many years back.
the hotel for us is amazing from cleanliness , service ,spacious rooms and atmosphere (no doubt to feel happy there)but this year was completely different from what we used to have there .
i promised Mr. Hany Saad that i'll not write what was happened there in details as he promised that he'll work on the complaints which i give to him from the first day till the last day on the row.
i was unlucky to find the GM as he was on vacation (as they said to me ) and they had no Resident or EAM but i had the pleasure to meet Mr. Hany (the Guest Service Manager).
i want to high light some names were so kind with us during our stay :
Hamed FO/ Khaled HK/ Mohamed Abdel Concierge.
we were in suite 494- 492 and room 490 /6 persons (4 adults - 2 kids 5 and half yrs- 1 kid 5 yrs-1 kid 3 yrs ) from 21st June till 28th June.
problems what we had were in our room- in main restaurant- by the pool and with water sports .
i hope next time we don't face that week again as we stay willing and dreaming with this week the whole year round , so next time will never allow anyone to destroy our holiday and we know how to do so (we work in hotels fields since 20 yrs in a 5* hotels and know how the service should be and how the guest should be treated) .i'll not put any rate down due to our problems faced there.

Room Tip: high floor is amazing view
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Stayed June 2013, traveled with family
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SindbadClub, Guest Relations Manager at Sindbad Beach Resort, responded to this review, August 14, 2013
Dear Guest! Thank you for your comment, it's very important for us to know the opinion of our tourists. We certainly will consider you comments and remarks which you discussed with mr.Hani, and we hope to see you again in our hotel!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sindbad Beach Resort

Address: Villages Road, Hurghada 84711, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#24 Spa Hotel in Hurghada
#29 Top resorts Hotel in Hurghada
#39 On the Beach Hotel in Hurghada
#44 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sindbad Beach Resort 4*
Official Description (provided by the hotel):
Sindbad Beach Resort - Passionate About Holidays Since the middle of 1992 Sindbad Beach Resort has been welcoming guest from all parts of the world. The cozy resort with its 245 rooms in different categories has been always staying for relaxing beach vacation with a full power animation program with a wide variety of activities for the entire family in the same way as for couples and individuals. ... more   less 
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Also Known As:
Sindbad Beach Hotel Hurghada

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