Came here to relax and avoid the predatory practices at our hotel. After a nice meal and great service, we paid our bill as the waiter was off shift.
We then ordered 2 double gin & tonics as we waited for our ride. The bill came charging us 360egp (around $50!) for the two drinks. They were rung up as 4 on the bill and when I protested they made up a story about doubles. This was a lie because the per-item price was already for a double drink. They just charged us for 4.
We eventually paid the bill to avoid making a scene but won't be coming back. If you go, double check your bill and don't back down if they overcharge.
Our overall tab: potato skins, 2 burgers, 2 pitchers of beer, 4 cocktails = over $220. Watch out!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 19, 2013
Dear Valuable Guest,
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Thank you for your recent review regarding your visit to the Hard Rock Cafe Hurghada.
Your feedback is very valuable to us. I apologize that your visit failed to meet your expectations. Please be assured that we take your comments seriously and have already begun investigating your visit to our HRC to use them to build a better experience for all of our guests. But allow me to draw your kind attention to an important issue here and that's is: We don't have any double drinks in our menu, that means we don't have any per-item price for a double drink. It is also true that one single Gin Tonic would cost about EGP80, so when you order a double it would cost you double price which is EGP180 and would simply make 2 double Gin Tonic at the cost of EGP360.
Again we apologize for any inconvenience we may have caused and hope to see you in the Hard Rock Cafe Hurghada again soon
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.