Arriving company of friends 20 + people. The hotel has a beautiful large area, swimming pools and parks. Restaurants service level is very low, in the main restaurant at lunch can happen to miss the plates and glasses. Main restaurant service staff may not be welcome and helpful, this is probably due to a large capacity of work in restaurant. In reception just some of staff are kind and helpful, for room upgrade need pay extra money, for late check-out need pay extra money although others give it free. I want to say thanks very much to Asian restaurant staff this was the best dinner in the hotel and I suggest for all to attend Asian Restaurant very tasty food and good service. In total we rest very well and we liked the hotel. if the hotel improve service levels it might be one of the best in Hurghada.
- Official Description (provided by the hotel):
- Experience the Egyptian hospitality at the 5 star (local category) SENTIDO Mamlouk Palace Resort with the oriental flair and a special family friendly atmosphere and hotel facilities. The private sandy beach offers relaxing hours directly at the Red Sea. Here you will enjoy breathless sunset and fantastic views to the desert, mountains and the turquoise waters of the Red Sea. ... more less
- Reservation Options:
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- Also Known As:
- Sunrise Mamlouk Palace Hotel Hurghada
- Sunrise Mamlouk Palace Hurghada