I spent my last holidays in Egypt, in hotel Arabella Azur. This hotel is located on a very nice spot of Hurghada, you can say on a corner, so that the hotel area has two beaches to two different cardinal points.
Let's begin from the check-in. The welcoming was warm and comfortable. We didn't have to stand in a row waiting for the check-in as it is usually in many hotels. On the contrary, we were seated in the lobby, we were brought a drink and the documents to fill in. After a while, one of the receptionists came to us and brought us our room keys and a hotel plan. Shortly he explained us the most important things we should know about the hotel, the All Inclusive system, the main restaurants, how the towel-lending works etc. By this way he saved us time, otherwise we would have to go around and search by ourselves. The concierge accompanied us to our room and didn't wait for any tips (a nice feeling that you are not obliged to give him something to go away, happened to us before a couple of times).
We arrived in the lunch time, so that we still managed to have our lunch, luckily. Following the hotel map we were given at the check-in, we found the main restaurant easily. Furthermore there are many signs in the hotel showing you the way, because, as we found out later, the area is little bit complicated.
When we arrived to the main restaurant, we were breathless. It is situated right at the sea, so you can watch even the turtles sometimes passing by, while you are eating. Very nice atmosphere and fresh sea breeze. There was a lot to choose from, plus there was live grilling (the name of the restaurant is Grill Restaurant).
The following day we decided to use the service of the Guest Relation. They are organizing every day at 13:00 a "hotel tour" for the new guests. It helped us a lot! During the hotel tour we got to know where are the pools, where we can get our meals during the day and where are the bars. During the tour we discovered another beach aside from the main beach, which is perfect for snorkeling! I will write about it later.
Hotel area: the hotel is built in a Nubian style. Very typical, with white cupolas. The area is big enough to get lost in it :) What we found very good is the fact, that we could use the pools and the beach of the neighbor hotels Arabia and Bel Air (they belong to the same hotel chain). Drinks were extra in the other hotels.
Room: the room style is Nubian as well. I found it romantic. The room was a little bit dark because of the colored window glasses, but it didn't disturb us a lot because the most of time we were spending outside, and when we wanted to sleep, at least not much sun was coming inside. The room service was just perfect! The room was always clean, the staff friendly and helpful. They always asked if we need something. And every day we found another figure made of towels :) The rooms must have been renovated because all the furniture and the painting were in a very good case. And we were surprised to have a big (and working!) LCD TV instead of some old-modern TV. Our room was located to the pool so we could access the pool directly from the terrace and also enjoy our morning coffee there. I must also mention that there is free coffee and tea in the room refilled daily, plus a kettle, so if you wish to drink anything you don't have to go to the bar but you can prepare it directly in your room.
Pools & beaches: there are two pools in the hotel area. One bigger and one smaller. The smaller one is heated during winter and the animation takes place there. It means that the bigger pool was rather empty at this winter time. But from the big pool there is an amazing view to the sea! Towels are available at the pool or at the beach in exchange for a towel card (for free).
There are 2 beaches. One main beach and a "reef beach". Why reef? Because directly at the beach there is a wonderful house reef where you can snorkel all day long! We saw a lot of fish species and corals. Colorful and untouched. Indescribable!
There are also bars at the beaches/pools and what is the best, that you don't have to move yourself! The guys come to your sunbed and bring you whatever you like! Excellent service!
Food & Drinks: In this hotel you can eat and drink all day long. There is no time during a day when you are hungry. There are two main restaurants, one of them Italian, where they make a very tasty pizza in the evening. And during a lunch time when we were laying on the beach, we didn't have to change our clothes to go to eat, because there was a beach restaurant ;) In the bears they made the best cappuccino ever and a lot of different cocktails.
Service: all the staff is very friendly and not pushy. One or two may have their bad day, but there was never someone impolite or rude. If we needed something, they tried to do their best to fulfill our wish.
Other tips: about shopping, we didn't have the mood to bargain with the bazaar sellers and we decided to go to a shop with fixed prices. The name is Cleopatra and it's located in the Sheraton Street above Abu Ashara supermarket. We caught a taxi from in front of the hotel (there are always some taxis standing) and for 20 pounds he drove us there. After shopping we decided to walk a little in the main street (Sheraton), but the sellers were bothering us.
Another tip is to visit Hurghada Marina. It is a harbour with yachts and restaurants where you can have a walk and make some beautiful pictures as well. And it's quite near to the hotel so if you have time and mood, you can walk there (ca. 20 minutes walk)
Another thing to mention are excursions. We've got a tip from our friends who were in Egypt last year to choose a company called Red Sea Reisen. So we contacted them before our trip per email (they speak English, German and some other languages) and chose some trips from their website. We booked an evening Quad Safari, "1001 night" show and a private city tour. We wanted to book a trip to aqua park, but we became tired so we decided to stay and relax in the hotel. We were very satisfied with their services and next time we'd like to book some sightseeing trips (Luxor, Aswan etc.) with them.
Overall, we had a dream holiday and we wish to return to Egypt and to Arabella as soon as possible :)
- Also Known As:
- Arabella Azur Hotel Hurghada
- Arabella Azur Hotel
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