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“Amazing Hotel, with very nice service” 4 of 5 stars
Review of Arabella Azur Resort

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Arabella Azur Resort
4.0 of 5 Resort   |   El Cornich Road 23, Hurghada, Egypt   |  
Hotel amenities
Ranked #24 of 182 Hotels in Hurghada
Cairo, Egypt
2 reviews
6 helpful votes 6 helpful votes
“Amazing Hotel, with very nice service”
4 of 5 stars Reviewed January 10, 2012

I stayed there during last Aid Adha, it was amazing place, so pleasant and so nice services, the waiters are helpful and always smiling, Rooms was perfect and clean, food was good but they just need to add more varieties for food, we had an accident in the hotel we were about to sink and 2 of the waiters and the tattoo man they jumped in the pool with their clothes, mobiles, and money just to save us, I really want to thank them badly for their assistance I really appreciate it. They have amazingggg main restaurant view makes you feel like you are sitting in the middle of the sea and you make feel that you are not in Egypt at all it is really amazing.
It is a good experience with high level service quality; I really would like to thank everyone in the hotel for their great hospitality

Room Tip: Sea or Pool view
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  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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207 reviews from our community

Traveler rating
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    13
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
birmingham
Reviewer
3 reviews 3 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 4, 2012

This hotel is fantastic, in a brilliant location. Although the decor is a little dated everywhere is spotless. The staff can't do enough for you and speak very good english. We have just returned from here after spending new year here - they pulled out all the stops and made new year great! well done to all!
Only minor thing was that because we were the only english there my husband had to get a taxi to another hotel to get a paper - but when mentioned this to the reception they apologised and said they would address this.
Staff AND guests were happy and friendly to chat to us in some what broken english.
Food can be a little bland but I didn't get an upset stomach which I always have when go abroad which is a good reflection on the cleanliness and quality of the food.
The only BIG critsism we have was with outside the hotel-the marina is just as expensive at home and wanted £2.20 for a bottle of beer that was all in at hote and nothing special!
Plus BEWARE of some taxi drivers - unfortunately 1 night we were fooled into receiving a 50 note that we thought was egyption pound but was their smallest currency! although when told other taxi drivers they were disgusted and apologised for the culprit.
All in all a fabulous new year spent at a fabulous hotel.

Room Tip: Request a sea view-well worth it!
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  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Sussex
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed November 16, 2011

We have just returned from the Arabella and overall we had a really great time. But the hotel in general is very tired and needs some work. There are some very good and efficient staff and also there are many that aren't. The main restaurant which we went to for breakfast and lunch has lovely views over the sea, but the problems here could be many staff standing around and not being attentive to the drinks table service in which we had a couple of issues but we dealt with these. The restaurant itself again is tired and needs a thorough clean especially around the bar dispense area which stank. The food however was very good. I do not understand the negativity regarding food (salads, pizzas, fries, meats, vegetables) it is all inclusive food.

There is plenty to do here, snorkelling excellent, giant chess, free pool 4 tables to play on. Snooker Table and internet these were payable. There is also the animation team who work hard day and night.

The main bar near the lobby area is by far excellent. It feels like a pub. We are always dubious about table service as you can sit for ages waiting for a drink but we were proved very wrong. The staff here were polite, remembered what you drank and very efficient. Super.

We chose to eat in the Italian restaurant beside the billiards room for our eveining meal. The service here was excellent also and the pizzas were to die for.

It does state in the info pack that no reservation of sunbeds is allowed but this happens big style. Never seen so many towels out. Not that this affected us as we are early birds so always got our spot.

The air conditioning was rather noisy and would have been an issue if it was in the height of summer, but we had no need to use it. The room itself was clean and tidy and very regular bed changes. The shower was like being in a straight jacket, just a tray with curtain round it which the other half nearly fell out of and no shelving to put shampoo etc on. But the water pressure was good and water was very hot.

Overall a very pleasant stay. Note you get what you pay for.

  • Stayed November 2011, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rotterdam, The Netherlands
Top Contributor
51 reviews 51 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed October 14, 2011

The good: nice staff, great weather, nice reef so lots of fish.
The bad: the food, the food, the food and the food. Did I mention the food?
Also your airco unit is behind the bed and it makes a lot of noise. But because of that you can't make the noise the fridge makes. If you decide to turn of your airco unit. Make sure you unplug the fridge as well.
In Mexico or Asia this resort would have 2 stars max..

  • Stayed September 2011, traveled as a couple
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Limburg
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed July 29, 2011

We've stayed in Arabella Azur in August 2010. We had a standard room for 3 persons. 2 adults and 1 teenager (12 yrs). The people at the hotel are doing all they can to make your holiday the best holiday ever. The room is not new anymore, but has anything you want incl. a hairdryer in the bathroom. Sometimes the airco breaks down and then it gets very warm in your room. But if you wait a little while, they fix it. Outside there's always a wind blowing which is lovely since in August it's very warm there. It's an all inclusive resort, which means you can eat / drink anything you like. They serve various meals and i guarantee there's plenty of your liking! Just choose n pick! At the big pool (where they do aquagym) you find Wesam (towelboy). He's most lovely, brings you everything you need. We heard an Egyptian song which we liked. Next day he brought us a CD with this song on it. Especially made for us. The singer is Mohammed Hammaki. He gave our daughter Arabic lessons. It's great to learn a few words which you can use while talking with the personnel. This is a lovely resort, it's more like an Arabic village. At the beach there is a small reef, where you can see the most colorfull fishies :-) We've even seen a stingray. When you decide to take a boat trip, take the one which they offer at the beach of the hotel Arabella. We've had a supertrip!!!!
A small minus: the people from the spa offering their services. Just continue saying NO when you don't want to use the spa (as it's not included in the all inclusive!)
We still talk about our holiday in Egypt a year later! We will be back one day, that's for sure! all our love to the people who work at Arabella Azur, especially Wesam!

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tolkamer, The Netherlands
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 21, 2011

Perfect for a (lazy)holiday! nice arabic achitecture and gardens, clean rooms and good food! two beaches with possibilities to see fishes , two big pools and great facilities.. Shops in the neighbourhood of the hotel and the old center is about 15 minutes drive by taxi.
In our opinion: great place to stay in Hurghada!

  • Stayed July 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poznan, Poland
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 14, 2011

I’ve been there twice, first time in September 2010 and January 2011 and both times I claim that it was perfect on its price!!!

Positive opinions on web portals had shown to be truth in 100%, when am concerning negative opinions about that I have doubts if we were in the same hotel???

Hotel is a complex of several little houses, that is why you don’t feel actually like in a hotel, cause everybody has own space, feels own comfort of holidays.
Style of hotel is created as old wood, for me it adds charm.

Rooms are cleaned carefully. I had a room near to the beach, near to big pool with beautiful view on the beach – with little help of $. In a room is a full fridge with beverages like 7up, Fanta, but if you don’t make it empty, you will not get more beverages, so it’s better to take it out, hide somewhere cause if you want to drink some day more you will not have it. It’s in a price of hotel, so I claim that they should leave it no matter if you drink from previous day or not.

Delicious food!!! You cannot eat it out, every day you can eat sth different. In the beach bar every third day food repeats but when someone is lazy, don’t want to eat as much and don’t want to wear clothes, can eat carefully lunch at the beach.

Animators ok, they are willing you all the time to play with them, but I didn’t use any of entertainment there.

Not many Polish, the hotel is completely divided into Germans and Russians.
Close to the city center – Sakalla – 2$ for taxi, and to old part of Hurghada Dahar – also 2$.
Hotel is situated about 30 minutes by bus from airport.
In the hotel there are shops but there is expensive, out the hotel also shops and there you can trade and buy sth in a good price.

Service very helpful, nice, polite in every meaning of these words. Really if I had experience that someone was impolite there was so seldom I don’t remember that. They speak good English, German and of course Russian. Of course you have to get used to specific pronunciation but it’s generally ok.

Beach clean, a lot of beds. Of course if you want to have better place, I recommend to stand up earlier and go with own towels to book beds. But sometimes I went into the beach about 12 and I always had a place to lie.

  • Stayed January 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Arabella Azur Resort

Address: El Cornich Road 23, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#13 Spa Hotel in Hurghada
#14 Top resorts Hotel in Hurghada
#18 On the Beach Hotel in Hurghada
#18 Romantic Hotel in Hurghada
#21 Luxury Hotel in Hurghada
#28 Family Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Arabella Azur Resort 4*
Number of rooms: 296
Reservation Options:
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Also Known As:
Arabella Azur Hotel Hurghada

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