Well, I am posting this in the English tripadvisor but chances are that the majority of the clients here would be Germans (by far the largest community), Scandinavians, Russians, Czechs (or Slovaks) or last but not least, Dutch.
All these groups are represented at this hotel but there would be some occasional other nationalities.
First of all, I agree with Mostafa’s comments.
First the not so good news.
The rooms are dated, the furniture has seen better days, the corridors leading to the rooms are open to the heat, to the insects and have no carpeting so, the people moving about the hotel (often arriving late at night) will make lots of noise while passing in front of your room.
The small space in front of the bathroom has access to a rather large wardrobe, but there is not enough light to see the shelves and spaces where you will put the clothes. Same thing for the bathroom. only two lights by the mirror and so you are having a shower in a dim lit bathroom.
The rooms at the ground floor on the centre and the side lagoons are very nice because from the balcony you have direct access to the “ beach” or the swimming pool.
The pool is not very deep and you can stand everywhere, one wonders why they went to the trouble of making a pool of olympic size but not olympic depth , so there are no block from which to start because diving is not allowed and would be dangerous anywhere on this pool.
The pool area, as always, is very noisy wit kids, music, activities and so on. We went only a couple of times. The advantage that the sun stays longer than in other parts of the two lagoons.
The man made lagoons are very nice on the pictures but a little less nice in real life. The truth is that they are covered, at the bottom, with some mucilaginous algae which is very unpleasant to walk upon and gives you a very squishy feel. The water has often a green-.brown film which is actually the algae growing and decomposing. On the bottom of most of the “ Lagoons” you see this algae growing in some long bulbous and gelatinous shapes which come loose and get to the shore.
The staff could dedicate a bit more of time to clean the beach from this and other things (there is plastic and paper occasionally floating about and finally making it to the shore).
Despite this, there is fish in the lagoon, mostly small fishes or some Mullet and I have managed to see a blue spotted ray (which was as surprised to see me as I was to see her). As you swim towards the island you should be aware that there are many clusters of urchins with very long and sharp spines, be very careful! I have also seen a yellow moray eel.
The side of the lagoons is man made with rocks and cement , used the stairs built in the sides or you need shoes , the rocks are sharp.
The people working here are making the hotel. They are good, friendly and offer much good work and although they appreciate a tip are not soliciting them.
The food is nice but lunch is mostly boring (we are foodies) and only available by the area around the pool ( we lunched in the kid’s ares as many did) because is not so hot and noisy as the rest of the place. Salads and cakes are not covered and there are plenty of flies.
I got VERY sick (they had to take me to the hospital and by George that was an unpleasant experience.......I cannot point fingers but it is sure it was something that I ate and I only ate at the hotel that day and I got very ill very fast, the doctor said it was gastroenteritis, food poisoning, the hospital bill was 1000€, and they have held..........at ransom.........my passport for days until and even after my insurance confirmed payment!.......by the way the hospital is associated to the hotel!).
Breakfast and dinner is nice especially when they have Egyptian food. (why not more lambs? Why not more Koftas?) The Breakfast restaurants (one of which is used for dinner too) are more German looking (like a Stube) than they are Arab, same thing for the so called “ Italian” Restaurant (you could be forgiven to think that you are in Munich!
The spirits are AWFUL none of them have any remote relationship with the name they bear! Perhaps the best is the Vodka (Vodka is basically diluted alcohol with a hint of sugar).
The beer, Stella, is nice and light.
A special mention to the pastry chef and cakes. Outstanding!
Shame they don’t have anything sugar free! In Tunisia I had a similar quality of patisserie but, surprise surprise, also plenty of sugar free cakes! NBone of this here! I am sure they would be a great success!
I have been in Egypt before and also in Tunisia, this is by far the least luxurious of any hotel I have ever been in.
Great personell, not so great hotel.
get yourself a lower floor room by one of the lagoons, preferably the B lagoon.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.