Great:
Lovely (and LARGE) pool area and garden. Good, sandy beach with clear water. Breakfast buffet. Drinks at the beach and in the pool area. Over all landscaping. Service in lobby bars. All the guests behave well, no drunk people etc. Very quiet and feels safe. Never ever feels crowded.
Good:
Nice rooms. Nice bars and restaurants. Evening buffet. Any remarks were attended to at once.
Ok:
Front desk staff is not that service minded. Noisy evening buffet.
Not so good:
Bed linnen quality. Smelly plumbing problems is fixed with odour controlling spray. Bathroom glass door is semi-transparent (what?!). I got much better service when I was accompanied by my husband compared to when I was alone.

Summary: We are actually thinking of going back next year and that is by far the highest grade we can give any hotel :-)

This hotel more than brilliant in all means, We really enjoyed each moment at this hotel, a lot of a amusement everywhere you go. The staff know very well how to assist you in anything you ask or ever before you ask.

So, I f you really wanna spend a super time at Hurghada then pick this hotel, thanks guys for your service, we really enjoyed our time with you.

This was a super hotel in everything and we will go back for sure but i want to give the boys santos and jackson from animation a super 10 because they are nice do whole day games dance in evening thanks you boys you make my holiday Super hope to see you soon xx

My husband and I just spent two nights here and two nights at the Steigenberger el Gouna. This hotel is the livelier version of the two. Some lovely customer-friendly extras as we were relaxing by the pool - melon on a skewer as a refreshment, a hot cloth and spectacles cleaned for free.
By local standards the food is great, although the el Gouna hotel has the edge over this one (they cater for fewer guests).
One niggle was the shower gel and shampoo situation - one measly bottle for 2 people per day. Not enough in a hot country Mr.Steigenberger! We asked for more 4 times in two days but never got any.
Spa looked nice but there is an entry fee. In el Gouna the hot pool in the spa is free. Next time - and we will go back later this year - I'm taking Euros for the spa (psychologically looks less if you pay in euros not EGP) and mini bottles of shampoo and shower gel.