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“good holiday, some small problems but nothing major” 4 of 5 stars
Review of The Grand Plaza Hotel

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The Grand Plaza Hotel
4.0 of 5 Hotel   |   Safaga Road, Hurghada, Egypt   |  
Hotel amenities
Ranked #36 of 182 Hotels in Hurghada
4.0 of 5 stars 471 Reviews
SW Scotland
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
27 helpful votes 27 helpful votes
“good holiday, some small problems but nothing major”
4 of 5 stars Reviewed 1 week ago

We stayed at the Grand Plaza Hotel once for one night at the start of our holiday and again for 5 nights after a visit to Luxor. We found the hotel to be mostly catering for Russians but this was not a major issue. There were a few English staying and also a fair few Egyptians.
We travel independently so carried out the booking and check in routines ourselves.

Check in on both occasions was quick and no major problems. The majority of this review is based on our 5 night all inclusive stay.

ROOM, we were allocated a room with a pool and sea view, small balcony with chairs and table. Large king size bed, fridge, TV etc. And as a bonus a sofa. Shower room was large and clean. Main problem was that the shower had hot water the wash basin was tepid, but after a call to guest services this was rectified. The room staff were efficient and maintained the room well during our stay, complete with the usual examples of towel folding.

Problems with TV were again rectified swiftly. My only comment was that the room lacked plug sockets for charging phones, tablets and cameras and the ones that were there were on the circuit that switched off when the room card operated electrics was nit in use.

Food etc.. Yes there is a buffet system for all main meals, but generally a good choice all be it a tad on the samey side and a bit bland. There is an omelette station at breakfast and a pasta station for lunch and dinner. Good choice of soft drinks, wine and beer. Lovely choice of breads, cakes and pastries. For England she tastes I would have liked to see the cheese and cooked meets from breakfast available at lunch, they would go well with the salads!

STAFF were polite, helpful and good at their respective jobs. Particular mention to El Hathay in the restaurant together with Eslam, Medhat and Ahmed. All deserve special mention. The outside staff again always ready to make you feel at ease, thank you Nabil.

ENTERTAINMENTS we did not participate in the animations, we are around the 70 age mark, but they were about if you wanted to participate. There were 2 pools, beach and reef for snorkeling. The sunbeds were OK and the towel system worked well.

For the money we paid I felt the hotel was good value for money and are looking to return.

Room Tip: Ask for a quiet room on the south side.
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  • Stayed December 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taher K, Guest Relations Manager at The Grand Plaza Hotel, responded to this review, 1 week ago
Dear Janetmcw,
Thank you for choosing the Grand Plaza Hotel Hurghada, and thank you for posting your review following your stay at the Grand Plaza Hotel & Resort.

We would like to clarify about meals that the buffet is variety for different nationalities, including: beef, lamb, fish, chicken, ‎burgers, French fries different kinds of vegetables and pasta, rice, potatoes, plus 2 kinds of soup, ‎many salads, and fresh fruits are always available in the buffet and pastries, Pasta Station and life ‎Cooking Station. Every day we have different themes of the food like Oriental, International, ‎Italian and B.B.Q and the food makes by different way and taste.‎

Regarding your comment about sockets we have a system and when the guests take out the key - card from ‎the power saver, electricity switched off automatically and working only one socket for TV. Also we ‎provide additional tees upon request.‎

We do hope you have many happy memories of your time here and we would love to have the opportunity to welcome you back in the future.

Best Regards,

Guest Relation team
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471 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
  • Spanish first
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English first
1 review
3 of 5 stars Reviewed 2 weeks ago

We have enjoyed our stay in GPHotel. Service was excellent, Beds were excellent, Dinnermeals were very Egyptian, and luke-warm. Not my taste. Breakfast + lunch were fine. Location, right on the beach, was great. There was a cold wind blowing. Windscreen on the beach was a must but there were not enough screens, unfortenately. Once there was no hot water in our room. Maybe too many people had emptied the boilers? Hot- water showers need some looking after so that there will always be enough HOT water every hour of the day.

Room Tip: Daughter + I stayed in a seaview room. Because of the winddirection we changed our room the first ni...
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  • Stayed November 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taher K, Guest Relations Manager at The Grand Plaza Hotel, responded to this review, 1 week ago
Dear Lèneke N,
‎Thank you for choosing the Grand Plaza Hotel Hurghada, and thank you for posting your review ‎following your stay at the Grand Plaza Hotel & Resort.
Regarding your comment about Dinner Meal, we would like clarify that everyday we have different themes night like Oriental, ‎International, Italian and B.B.Q and the food were made by different way and test.
Reference to the windscreens we have enough them on the beach. In case of some comment about service, items on the beach our Recreation manager always on duty to help the guests.
We apologize what happened with hot water, but to know the problem and avoid it the guests should to inform us.
Best Regards,‎
Guest Relation team
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I arrived at the grand plaza hotel on the 28th November 2014 in the evening to pleasant and helpful managers who check us in to our room on the first floor right outside the heated pool that wasn't heated first night was ok until the next morning we had our induction meeting with Mac the tour guide who then told us not to go out hotel eating because they use tap water so there's a possibility you could be ill not to sit out in the sun all day because you'll get ill and also not to go out of the hotel because we'll get hassle off the locals to buy things they stop you in the street and they also cross over the other side of the road to stop you so to stay in the hotel at first breakfast wasn't to great but then I started to have omelette when you have it for 6 days straight it gets boring dinner time and tea time was the same I basically lived on different types of rice with chips and chicken for 7 days straight there's no night life here at all and the flies around the beach and pool are horrendous you can not relax and you cant even have a sleep either had a incident with the receptionist or who ever it was that gave our room number out to 3 guys from ciaro who we didn't know who then phoned our room to ask us to go out for a drink with them NOT ACCEPTABLE!! By the time the week had ended I was more then happy to come home and it's safe to say I will not be returning to this hotel or hurghada!!

Stayed December 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taher K, Guest Relations Manager at The Grand Plaza Hotel, responded to this review, 2 weeks ago
Dear Keliese C,
Thank you for choosing the Grand Plaza Hotel Hurghada, and thank you for posting your review following your stay at the Grand Plaza Hotel & Resort.
Regarding your comments, we would like to clarify the following;
Hurghada is very safe place, secured and all people are very welcoming to the tourists and all information which are given by the tour leader totally wrong.
Re the dinner buffet, everyday we have different themes night like Oriental, International, Italian and B.B.Q. different kinds of salads & pastry.
Also the food is fresh and we received a lot of good comments from our entire guests regarding the food quality and test.
If the guests got disturbed by phone during their stay, they can easily ask the front desk to make don’t disturb for the room telephone.
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1 review
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Very clean rooms and pleasant staff food repetitive beef stew or chicken every day . Trips to Luxor ect very good but check prices with animation team before booking through rep as much cheaper!! Location not ideal lots of building work goin on in area but not noisy ! Beach and pool area clean ' fresh beach towels every day but if you lose beach card u get charged £10 !! Says free wi-fi in holiday magazine but it's not £8 for 2 days ! Vodka and gin was rotten beer good ! But in general gd hotel apart from the food

  • Stayed November 2014
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taher K, Guest Relations Manager at The Grand Plaza Hotel, responded to this review, 4 weeks ago
Dear Bigalex72,
Thank you for choosing the Grand Plaza Hotel Hurghada, and thank you for posting your review following your stay at the Grand Plaza Hotel & Resort.
Kindly be informed that the animation team not allowed to sell any trip for the tourists; there is other organizations for excursions. We will take all necessary action.
Regarding your comment please notified all alcoholic beverages are local production served by system All Inclusive. Also we have import alcohol with high quality for extra charge.
Best Regards,
Guest Relation team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edinburgh, Scotland, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After a stay at the grand plaza mind go into the shop papyrus and meet Ali how we found to be most friendly I recommend u pay him a visit he is just a lovely Egypt tell him cath and Stewart say hi the ( mad) Scottish woman

Room Tip: Down at the beach big rooms very clean staff great bar staff so helpfull down at the beach
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  • Stayed August 2014, traveled as a couple
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taher K, Guest Relations Manager at The Grand Plaza Hotel, responded to this review, 4 weeks ago
Dear ‎Cathy C,
Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were ‎delighted to know that you had a great stay here with us and us thank you for taking the ‎time to give your very positive comments on our product and service delivery.
We do hope you have many happy memories of your time here and we would love to ‎have the opportunity to welcome you back in the future.‎
Best Regards,‎
Guest Relation team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

We spend our holiday at the end of October in Grand Plaza Hotel. My wife and I had a really good time here. The food was delicious and the room was clean with a great view of the beach and the Red Sea.
The animators were amazing, very polite and sympathetic. We would like to give special thanks to Milan from animation team, who was always smiling and was very friendly with the guests.
We had a wonderful showtime every evening. We had a nice holiday and we hope we can come back next year.

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taher K, Guest Relations Manager at The Grand Plaza Hotel, responded to this review, 4 weeks ago
Dear Zoltán S,
Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were ‎delighted to know that you had a great stay here with us and us thank you for taking the ‎time to give your very positive comments on our product and service delivery.
We do hope you have many happy memories of your time here and we would love to ‎have the opportunity to welcome you back in the future.‎
Best Regards,‎
Guest Relation team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

It was great, thank you: the food, the beach, the animation, the rooms clean, cleaning every day, I can not and will not be hard to find fault with anything. many thanks to the team of the hotel! Possible to visit Grand Plaza Hotel again.

  • Stayed October 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taher K, Guest Relations Manager at The Grand Plaza Hotel, responded to this review, 4 weeks ago
Dear Виталий Л,
Thank you for choosing The Grand Plaza Hotel - Hurghada for your vacation. We were delighted to know that you had a great stay here with us and us thank you for taking the time to give your very positive comments on our product and service delivery.
We do hope you have many happy memories of your time here and we would love to have the opportunity to welcome you back in the future.
Best Regards,
Guest Relation team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Grand Plaza Hotel

Address: Safaga Road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Best Value Hotel in Hurghada
#26 Family Hotel in Hurghada
#27 On the Beach Hotel in Hurghada
#32 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Grand Plaza Hotel 4*
Number of rooms: 230
Official Description (provided by the hotel):
The Grand Plaza Hurghada, a 4 stars hotel & Resort with 230 rooms and suites, some overlooking the sea, is situated in Hurghada at a carefully selected spot, nestled among the majestic harmony of nature. The crystal clear water of the Red Sea, crowned with the unique golden beach is a paradise for you to enjoy. Your dream vacation starts only five minutes from Hurghada International Airport, with your choice between a soundless relaxation and endless recreation. The Resort is all-inclusive property offering full board accommodation. All local drinks (soft and alcoholic) are also included, first diving as well as non-motorized sports.facilities, 3 restaurants, theme nights, 3 bars, kids club, animation group, wide range of recreational facilities, aqua - diving center, health club, shopping arcade, doctor on call, airport/meet/assist, limo service, rated very good for family vacations. ... more   less 
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Also Known As:
Grand Plaza Hotel
Grand Plaza Hurghada

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