Between my boyfriend and I this was our 5th time in Hurghada, so we had a pretty good idea what to expect from the hotels and the services.
Of course, 4 stars in egypt is not the same as 4 stars elsewhere in the world, but this place is clean and well taken care of.
The location: it's a little further away from the center than many other hotels, it took us almost 30 minutes to get to from the airport. Taking a taxi to the shopping areas was also about 15 minutes away, so this isn't the busy center. We liked that because we were looking for a quite and relaxing place. But if you're into nonstop shopping or discos, this is not the place for you.
The hotel: We paid extra for the pool/garden view and it was well worth it. We got a first floor room in the part of the hotel by the theater and right by the pool - there're 4 pools in the resort and we found this one quiet and empty enough that we didn't go elsewhere for much of our stay. Everything was still close enough, even restaurants and the beach, so you won't end up walking too much.
The sea is very shallow but there's a pier around which people swam and snorkeled.
AC worked without problems. Beds were nice and firm.
Cleaning staff was efficient but didn't create crazy towel creations - if you're into that sort of thing.
The food: it does get repetitive after a week, but they try to keep it interesting by thematic nights (italian, barbecue, ..), local food options, grill and salad bars, soups, lots of pastries and breads and fruit. We always has something to choose and they also have a special diet section with lightly seasoned ingredients.
There's also an italian and an arabic restaurant in the resort, you can book your dinner there too a day in advance.
The drinks: we booked all inclusive and got to drink nonstop at the pool and the hotel bars. Just know that they do not provide bottled water, only water tanks and soda machines - some people are hesitant, but I drank it all during the stay and was fine the whole time.
Overall, it is a nice relaxing place where people care about their guests, but do not go completely out of their way - so you don't feel too bothered.
Pool[garden view worked for us. Sea view is in the main hotel only and quite far away from the beach...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.