I am still in the hotel .. been here for few hours and will leave tomorrow morning for sure ..
1- Extremely filthy rooms .. I booked two rooms and both were filthy .. not just unclean .. but filthy and smelly sheets, towels, and even the head rest !!!
2- Bathroom floor was covered by mud !! The shower curtain is not clean and you can not simply shove it away.
3- I am simmering in heat right now .. the air conditioning is not working
4- The fridge is half broken and yellow fron filth inside it!!!
5- NO RESTAURANT !!!! You will have to walk half way around the globe to reach the restaurant which is in the neighboring hotel the Seagull hotel (they trick into believing they are the same hotel.. but not so).
6- Rude front desk and reservations personnel .. I tried calling them for 10 consective days to confirm the booking before I travel and got no help. Even when I called my agent booking .com The lady at booking couldn't get any help either!! Finally when I showed up they were slow and unhelpful. I arrived at 1345 and got the room key by 1430 !!! 45 minutes to check in!!! Lunch finishes at 1500 and we barely made it to whatever was left in the open buffet !!
- Official Description (provided by the hotel):
- Premium Beach Resort is a 4* deluxe hotel situated in the heart of Hurghada with its own private sandy beach from where you have a magnificent view over the Red Sea. It is really a stopover for sea fanatics. Premium Beach Resort offers rooms wit free Wi-Fi and a balcony or terrace. Its outdoor swimming pools are surrounded by shaded loungers. Hurghada International Airport is just a 10-minute drive away.The modern rooms are decorated in soft grey and purple tones. All rooms have a flat-screen TV and some rooms have a seating area.Premium Beach Resort has 2 fully equipped meeting rooms and a business center and they are suitable for meetings, conferences and special events.Massages and a variety of beauty arrangements are available at the spa, which includes a sauna and a gym. Guests have the possibility to snorkel and to dive from our private sandy beach. There is also a playground and a aqua park for our younger guests.International buffet dishes and à la carte specialties are served at Premium Beach's restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Pharaohotels Waves Hotel Hurghada
- Hotel Pharaohotels Waves