Just returned from a memorable stay at this delightful hotel: undoubtedly great value with some of the best service I have encountered on holiday.
The facilities and grounds are 5*: our room comfortable but nothing special. The gardens and pools areas are very well maintained with superb lawns, well designed planting and varied swimming areas. We enjoyed massages, pedicures and haircuts and had a few sessions in the gym. The coffee shop had a great variety and was rarely busy.
The food was typical of this standard of hotel but always fresh and hot. Plenty of stations cooking food while you waited - pizzas and ommlettes recommended. There was a 'diet corner' but with all the vegetables, fruit and lean meat I never ventured there. The Asian was my favourite restaurant, but for the food and the setting but we had some excellent meals at the Italian as well.
The entertainment/animation team were fairly low key but there was always plenty going on - perhaps not lively enough for the pre kids couples.
The beach was nothing special but surprisingly popular especially via the regular boat on the lagoon ( also had peddalos that were always available)
We had one trip into the desert - very good value in terms of variety,but a little too staged and predictable for us.
There were VERY few ( perhaps a dozen) other English guests at the hotel, indeed we were asked if we were Dutch several times. This didn't bother us in the slightest but it may be an important factor for some.