It would take a couple of "Webster's" to give the "Hilton Hurghada Resort" the credit it deserves and even that would most probably still not be enough.
I've been there with my wife about a week ago and it was my 7th or 8th time since 2005 and it most certainly won't be the last.
The efficiency and friendliness of the staff is just terrific. Somehow feels as if they are trying to establish new records in guest satisfaction every time they get a glimpse of you. They are actually somehow attempting to guess and anticipate your wishes and fulfill them before you haven even articulated what is on your mind. Always very helpful, eager to serve and to assist and let me tell you that this is anything but standard in Egypt, even in 5 stars establishments. In this and other regards the "Hilton Hurghada Resort" really stands out.
The spacious rooms are dreamlike. Neat, clean, elegantly furnished and there is not a single amenity missing. A large balcony gives ample opportunity to relax at the end of the day and the large LCD Screen features something in excess of 20 local and international channels in all languages. Most importantly: Everything is functioning perfectly and you don't have the hassle of spending the first two or three hours of your stay quarreling with maintenance and guest relations.
The hotel offers its guests 2 beautiful, clean and served swimming pools and a private beach, so no matter how many guests there are you will always find a nice spot to sunbathe, getting your share of water or just being lazy. If you want to take it easy and tranquil I would recommend the pool in the villas area, if you like it a bit hip with music and some action the pool of the main building is probably the better choice and of course should you be looking for a marvelous view on the red sea and the sense of salty water, the hotel's beach is definitely THE place to go.
Food was more than satisfying. For breakfast, lunch and dinner, the main restaurant is offering a huge variety of deliciously prepared, fresh dishes following an open buffet scheme in which you can even make your own salad according to whatever it is YOU prefer, not the chef. Should you however at any point in time get tired of walking around with your plates, you can always go for the elegant "La Casa" restaurant or for the seafood at the "Waves". Didn't go to the latter one this time but was there on previous visits and can assure you that it is absolutely "superb". Finally there is also the beach restaurant that is offering assorted snacks for those who the water has made hungry and the fantastic "Burger Bar" close to the marina.
The "Champs Bar" and the "Lobby Bar" offer distinct atmospheres. Go there for a beer or one of the great cocktails they make and I promise you, it'll feel like the Bahamas or Hawaii. I am quite an experienced man when it comes to bars, bar keeping and preparing cocktails and let me tell you that this is one of the best experiences I have ever made in my life after traveling to four continents, something like 20 countries and a number of cities I have actually lost count of. Guess that should tell you something.
The "Hilton Hurghada Resort" is also a very well kept property with beautiful greenery, excellently kept-in-shape buildings and interiors up to international standards. The architecture is impressive as it does have a discreet pharaonic scent but without being a cliche, which is something you usually experience a way too many times in numerous Egyptian establishments and which becomes somehow annoying. In this context it might also be very important to note that colors and shapes seem to build a perfect harmony here.
Finally, it especially caught my attention that the hotel was able to keep its levels of quality over all these years, which speaks for an outstanding level of management. Attention to detail, a strong focus on guest satisfaction and the obvious desire to achieve the highest level of professionalism and quality would be what describes this hotel the most.
Thank you "Hilton Hurghada Resort".
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dear Our Valued Guests,
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Sunny greetings from Hurghada with my wishes for this response to find you well.
As one of the management team of Hilton Hurghada Resort and on behalf of all my colleagues, I sincerely thank you for your over whelming comments on the level of services we have managed to deliver to your good selves during your stay at our resort.
I am proud that we were able to satisfy your good selves with the services provided and that you have enjoyed the Resort’s facilities throughout your stay. Highly cherish your nice words.
It is always a pleasure to receive positive feedback from our valued guests and it will definitely give me a greater pleasure to share your compliments with all our team members.
In closing, I would like to thank you even more for the trust you have put in the Hilton Hurghada Resort’s team members and please rest assured that we will always endeavor not only to meet, but to exceed our guests’ expectations, as servicing such valued guest like your good selves is and will always remain our ultimate achievement.
We will be awaiting your next visit, at your home away from home…..the Hilton Hurghada Resort.
Please do let me know if I can be of any assistance.
GM's Personal Assistant
Hilton Hurghada Resort
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.