This is the perfect hotel to go to for a week or two if you want to chill out. The resort has everything you will need. Two pools and a nice, clean sandy beach. The hotel is situated in a moonscape of desert sand by a beautiful bay. The sea is warm, clean and there are beach chairs and sun shades.

The hotel staff usually smile and will do anything to help you and the food is fantastic There are restaurants in the complex to choose from and my favourite one was the Italian. If you are on an all inclusive, there is a good free local wine and local beer that are excellent but you can also buy any drink you want. We went there in February from Moscow. I don't recommend going in July or August as it will be far too hot.

I cannot find too many negative things to say about the hotel other than the health club area needs updating and the gym and sauna need to be replaced but everything works. The rooms are clean and bright but the beds are a bit hard. The hotel guests are mostly from Russia (70%) and the rest come from the UK and other countries. It is really great for families and couples looking to relax. The breakfasts are great and I recommend going on a diet before you go as the food is so good with a huge choice!

There is not much outside the hotel resort but if you need a break, I recommend going to this hotel on an all inclusive. You can relax on the beach, swim, eat, drink and have a great experience. It's hard these days to find hotels where the staff are polite and helpful. You may find a hotel were the food is great but the staff are rude and unhelpful or the food is bad but staff are helpful. At the Palm Royal Soma Bay, the staff are fantastic and the food is fantastic, they are an example to other hotels. I will certainly go back. The resort is only a 4 to 5 hour flight from Russia or from the UK, then a short bus ride from the airport.

Thanks Palm Royal, I enjoyed my stay very much. I am now on a diet!

Just returned after two week holiday which we arranged direct with hotel.I found the reservation very easy and very professionally handled by Mr Walid Ahmed.The hotel and its staff provided us with a very relaxing and enjoyable holiday.The swimming pool was being refilled as we left and looks perfect.We had booked a Club room which was worth the extra charge if only to have your breakfast served in the La Terrace by the attentive manager Nishanta..It seemed that Thomas Cook instruct their guests not to book any trips from hotel or beach staff.We did book direct with beach staff and Dive shop and we found the trips to be excellent.To sum up we had fantastic service from all the staff,from the beach attendant to the the hotel management. B and K

The hotel is situated on the beach, with 3 other hotels in Soma Bay, but you won't be able to visit them because of the security guards. The guards even stop you walking along the beach into the other hotels domains.
That said, you don't need to leave the hotel unless you get bored easily.
The beach is pleasant, with a gentle slope and no stones or pebbles, but there are no interesting coral features within easy swimming range, unlike many other Red Sea hotels.
Maybe it was the time of my stay, late January/early February, but there was no waiter service on the beach, which I would have expected from a 5 star hotel. Another thing lacking on the beach were any toilets, you had to go to the main hotel building, or your room if nature called.
All the staff were very friendly, but special mention must be given to Sameh Nassry in the Cafe Stella main restaurant. After the first couple of days, when he realised we were creatures of habit and arrived for our meals at the same time each evening, he had our table already set, with the wine and water already poured.
The food in the main restaurant was excellent, probably the best I've had in any hotel, it was so good that we only visited one of the other restaurants in the resort, the Asian, which was also very good.

Best ever Holiday in Egypt, only downside was when main pool sparndg a leak!
Otherwise everything 100% and the rest,
I am in Hotel management myself so usually hard to please.
I had to contact the hotel for a room with shower due to a disability.
Thomas Cook totally unhelpful could not possibly arrange so I contacted hotel myself, made
my booking with Thomas Cook and the hotel sorted for me.
Thankyou again for this.
Thomas Cook you need to be more helpfull in future, you are not disabled friendly but hotel was.
Service was 110% from the restaurant managers right down to the beach Towel Boys.
Rooms were wonderfull lovely balcnys and beds.
This is what I think off as a typical grand hotel right down to the pianoplayer who palyed in the Atrium at night
Keep up the standards, best Hotel I have stayed in in Egypt.
Hope to see you all again soon,let us hope Thoams cook will be more helpfull. at booking stage
I must mention Mustafa the thomas Cook rep, who was best Rep ever,nothing too much trouble.
thanks agin