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“brilliant holiday” 4 of 5 stars
Review of Sunrise Select Garden Beach Resort & Spa

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Sunrise Select Garden Beach Resort & Spa
5.0 of 5 Resort   |   20 Km Safaga Road, Hurghada, Egypt   |  
Hotel amenities
Ranked #34 of 180 Hotels in Hurghada
Mablethorpe, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“brilliant holiday”
4 of 5 stars Reviewed February 14, 2013

i have just arrived back to the uk after a fantastic 2 week holiday in egypt. the hotel was excellent couldnt fault a thing very clean in all areas. lots of things to do on your own or joining in with the animation team and the staff was very helpful. had my photographs taken by fady working for premier photographers group and they was beautiful very professional great for a gift for a family member. fady was also very polite and professional by the way he spoke to you but you could also have a laugh. i would deffinatly recomend this hotel for familys or if travelling with friends and also to go have your photos done to remember your holiday by.

  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, March 7, 2013
Dear Guest,

We are happy to see that you have taken the time to share your feedback online. We would be delighted to welcome you again in SUNRISE Garden Beach Resort.
Hope to see you soon.

With best regards,
The hotel management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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705 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
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English first
UK
Senior Contributor
33 reviews 33 reviews
16 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed February 13, 2013

We have been to Egypt several times prior to trying Hurghada, so hope you will feel our review is fair. If you've booked this hotel, don't worry, it's very clean with mostly very pleasant staff. The other clients seem to come predominently from Russia with some other nationalities in the mix, not many English (when we were there we only met 2 others all week). No problems. No upset stomachs. The pools are really good, especially the heated one! Many sunbeds. Lots of families here. Volleyball popular and a nice childrens playground. Beach area is fine and there's a beach bar and shop. To be honest at night, we like to dress up a little and missed this element of our holiday, with other holidaymakers happy to have their evening meal in very casual wear (no restrictions apart from no beachwear). There are four a la carte restaurants which you can pre book (with perseverance) and the best of these we found to be the Asian (Chinese). The main buffet restaurant has a lot of food choices but for us the food was not up to scratch. Quality not quantity please. Personal choice maybe, but although you will always find something to eat, the standard of food was not as we would expect from this grade of hotel. Lunchtime pool bar served good fresh cooked pizzas. Almost all the staff were very pleasant and helpful. Any room problems were quickly fixed by maintenance and Guest Services made sure the following day repairs had been carried out to our satisfaction. The hotel gardens are well maintained by a team of gardeners. All in all we had a good holiday, lots of sunshine, but not the hotel for us. However, we thought they tried hard and with investment from the parent company Sentido on the food side we're sure they'll continue to do well. p.s. Thomas Cook please give us more legroom - its a long flight !

Room Tip: Most rooms seemed fine - the nearer the beach you are the quieter it is. We had a top floor room wh...
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, May 24, 2013
Dear Guest,

Thank you for your review and the comments about our service.
Our pricing is in line with similar properties in this area and we feel that we offer good value given our central location and extensive facilities. However, in your case it appears we failed to meet expectations. We have reviewed your feedback in detail with F&B and Main Restaurant Managers. We are constantly working on quality, variety and presentation of food as well as cosy atmosphere for all guests.
We are looking forward to welcoming you soon and please allow us to offer you a unique memorable experience this time.

Best regards,
Hotel Management
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Swidnica, Poland
1 review
5 of 5 stars Reviewed February 13, 2013

e had an absolutely fantastic time at this hotel. It is really one of the best 5 stars hotels in Hurghada.

Sunrise Select Garden Beach is located in a perfect location overlooking a coral reef with its own private white sandy beach. Hurghada Airport is 11 km away from the hotel.

The service is excellent. The staff were in the entire hotel very friendly and willing to help. I would like to thank Ahmed from Guest Service Center for his assistance and attitude, this guest relation goes the extra mile for you and always tried to find alternatives for your comfort.

The hotel has a delicious breakfast, lunch and dinner in main restaurant. . The food was fantastic with a lot of choice. There are 4 a la carte restaurants ( oriental, italian, asian and mexicana) all included in all inclusive. Our favourite restaurants was the oriental. Oriental manager Hossam was very helpful, smart and always smiling

We fell in love with all aspects of the hotel and will be returning in summer.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, March 7, 2013
Dear Guest,

We would like to thank you for your feedback about our resort.
We are very happy that you had a great time in our resort and it will be a real pleasure to welcome you back in SUNRISE Garden Beach Resort and make your next stay with us as comfortable as possible.

With best regards,
Hotel management
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London, United Kingdom
1 review
5 of 5 stars Reviewed February 12, 2013

what an amazing hotel! everything was fantastic as soon as I arrived, to the time I left. the restaurants where great you could choose from Mexican, Italian, BBQ, Chinese, Buffett. all the staff in the hotel where very kind and helpful especially Ahmed in the guest service centre, anything we wanted he would go that extra mile to make it happen he is definitely an asset to the hotel. I will be back for sure in the not so distance future.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, March 7, 2013
Dear Guest,

We would like to thank you for your feedback about our resort. We are very happy you had a lovely stay with us.

We hope we can welcome you again to SUNRISE Garden Beach Resort.

With best regards,
Hotel Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kaunas, Kauno Apskritis, Lithuania
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 3, 2013

We stayed at this hotel for 7 nights in January (all inclusive). The hotel has big area with excellent facilities to enjoy various activities. There were always free bunks near 2 pools and beach. The room that we got was spaciuos and very cozy. Actually we slept better there then at our own home. Room was cleaned every day - perfect neatness. As for the food everyone will find something that he likes, because the choice was wide. In fact I found something new every day of our stay while eating at the main restaurant. You can get something to eat or drink anytime (of course while you are not sleeping) at the snack bars and other places. We would want to say thanks and send greetings to Mahmaid Ragib and Elsayed Moh. Abd Elwhab staff from main restaurant. These people were always helpful, friendly and conversations with them enlightened our knowledge about Egyptians. Besides that Elsayed makes very good Irish coffe. Best wishes from tall couple from Lithuania :) Hope to come back next january, when Lithuania will be covered by frost.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, February 12, 2013
Dear Guest,

We want to thank you for your feedback about our resort. We are very happy that you had an excellent stay in our resort.

The complete team of SUNRISE Select Garden beach Resort will be happy to welcome you again in our resort next year.

With best regards,

Hotel Management
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London, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed January 15, 2013

Just returned home to London from Hurghada. Stayed at the Sunrise Garden Beach & Spa Resort with my daughter for one week. Excellent facilities, staff very friendly and made us feel at home. Rooms very spacious and clean. Very good food with variety of dishes on offer. Would like to return for a bit longer to fully enjoy all facilities. All inclusive good value. One downside was the Spa a bit disappionting, jucuzzi was not working but we were not told about this when we booked to use it and we were invited into it. Massages were fine, thanks to the two ladies who provided this service. Big thank you to Mustafa the cook and Hussim at front desk. Highly recommended.

Thanks to all the staff
Mathilda

Stayed January 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, February 2, 2013
Dear Guest,

Thank you very much for your comment. and thanks again for choosing our hotel to spend your

vacation and we are very pleased to see that you enjoy your time and our friendly staff helped to

make your stay memorable one We will be happy to welcome you again in our resort.

With best regrades
Hotel Management
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Singapore, Singapore
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed January 6, 2013

We stayed at this hotel for 3 nights in December as part of a 2 week Egypt holiday. It was a nice break from all the temples and pyramids where you can laze in the sun and sand for couple of days while the hotel takes care of all your needs.

The resort is big with excellent facilities to enjoy various activities - games, entertainment, adventure sports or simply relaxing by the beach or the nice pools. Rooms are specious and well furnished. We had sea facing rooms right at the end near the beach and the view from the balconies of red sea was amazing especially during sunrise and sunset. Though some other blocks have rooms facing the pool and they can be a bit noisy at times.

Food served in the hotel is excellent with an amazing spread. We also enjoyed their Egyptian dishes.

Just across the road from the hotel is a small but nice shopping belt with good souvenir shops and couple of small food joints serving Pizzas and we enjoyed that as well. The big shopping mall - Senzo mall is also walking distance (approx 10 mins) from the hotel if one is planning to stay longer and wants to use the supermarket there to stock up.

Room Tip: Book the sea facing rooms in the blocks at the end closest to the beach. They are very quiet and of...
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  • Stayed December 2012, traveled with family
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gardenbeachresort, Guest Relations Manager at Sunrise Select Garden Beach Resort & Spa, responded to this review, February 2, 2013
Dear Guest,

First of all, I would like to thank you for choosing Sunrise Garden Beach Resort to spend your holiday.Thank you to share your positive comment about the hotel on the site
Looking for the pleasure of welcoming you again at your second home Sunrise Garden Beach Resort in the near future.

Best Regards,
Hotel Management.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunrise Select Garden Beach Resort & Spa

Address: 20 Km Safaga Road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Spa Hotel in Hurghada
#20 Family Hotel in Hurghada
#20 Top resorts Hotel in Hurghada
#26 On the Beach Hotel in Hurghada
#30 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sunrise Select Garden Beach Resort & Spa 5*
Number of rooms: 480
Official Description (provided by the hotel):
This elegant 5 star (local category) "All Inclusive" Resort is perfectly located in an extensive garden landscape. The private sandy beach offers relaxing hours directly at the Red Sea.Here you will enjoy breathless sunset and fantastic views to the desert, mountains and the turquoise waters of the beaches. ... more   less 
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Also Known As:
Sunrise Select Garden Beach Resort And Spa
Sunrise Select Garden Beach Hotel Hurghada

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