I have visited Sharm El Shiekh and Hurghada twice or three times per year for the past 13 years , each time in different resort almost ..... and i can say it clearly this hotel was the worst ever .
Starting with the room : old bad furniture , Air condition don't work in most of rooms , the refrigerators dont work at all , the bathroom is not clean , the available materials are of very bad quality .
We are astonished that the electricity was cut off then we discovered it's a daily habit that can prolonged for many hours in contrast to the surrounding hotels because the managerial board dont want to buy new emergency generators !!!! you can feel by yourself how is the situation without light or AC in 40 c temperature .
The staff is very bad and rude with guests , they are always grouchy and shouting .
our towels were stolen while we are in the pool and when we asked the area manager , he simply replied that they were stolen , you have to pay the fine ... then we discovered that we are not the only case and it happens regularly everyday !!!
The food was very bad and the same types everyday . the drinks were of so limited amount , i couldn't even find a cola , and if you are lucky you'll get it hot !!! no hot milk ever ... sometimes we didnt find water for drinking and we had to shout and threaten to make an official complaint so they bring bottles for us .
I cant find any explain for rating that hell by 5 stars ... it deserves 2 stars maximally
In General , it was a week in hell .... so if you want to spend a relaxed amazing holiday , go away from that hotel
- Official Description (provided by the hotel):
- Category: 5 Stars Check in :14.00 Check out :12.00 Location:At the center of Golden 5 city, viewing the dancing fountain ,and the main swimming pool & the beautiful scenery of the city green landscape and sea. Staying at Paradise you will feel the luxurious and comfortable life with following the route of the cable car to the beach while passing by the trifle connected swimming pool.Accommodation:466 rooms including 12 family rooms (1 terrace/balcony, 2 bedrooms , 1 kitchen, 1 bathroom)4 junior suites 2 senior suites 2 Presidential suites ,Annex buildings 2 floors L shape and Andalusia building Most rooms and suites have balcony, equipped with:satellite- TV & radio, individual adjustable air condition .Bathrooms feature bathtub , weighting scale, telephone , Hairdryer, Minibar, safe box, daily clean linen & electricity:AC 220 volts Restaurants/Bars:Restaurants:"Red Sea" main restaurant Cuisine International Serving :Breakfast, Lunch and Dinner German a'la carte restaurant Bars:"Day and Night" coffee-shop Cuisine: International snacks & beverages Hours: 24-hours Billiard bar (All Inclusive)Cuisine: snacks & beverages Hours: 10.00 am - 02:00 am Piano Bar (charged as per consumption ):Cuisine : International Hours: 05:00 pm - 02:00 am Pool bar (All inclusive) :Cuisine: snacks & beverages Hours: 10:00 am - sunset Russian Restaurant , 80 seats Cuisine: Typical Russian Hours: Dinner, 7:00 pm - 10:00 pm Services & Facilities:24-hour room service 24-hour concierge , Laundry service: charged as per consumption , price list available in the room pm Conferences Facility:Paradise conference room:capacity of 300 persons , Paradise VIPs Lounge: 150 seats.Internet cafe Limousine service, Beauty salon ,Lobby shops -On request doctor ,Tour & travel desk .Babysitting on request ,Pets: are not allowed Pharmacy Supermarket ,Safe box available at the reception .Recreational/ Leisure Facilities:Main swimming pool (not heated)Aqua Park Golden 5:daily from 9:00 am - sun set- Free for all guest of Golden 5 city hotels including- 5 slides,- 1 heated swimming pool,- 3 heated pools for children with slides ,- Sandy area for children with slides,- 2 all inclusive bars.Discotheque "Night Flight": (free entrance , charged drinks)- 09:00 pm - 11 :00 pm for children- 11 :00 pm - 03:00 am for adults. Yacht marina Beach: 1000 meters smooth sandy beach , umbrellas ,mattresses, chaise-longue, towels - all are freeWater & Beach sport center:- windsurfing- snorkeling- boat excursions- Horse riding center (against charge)- Beach Volley Ball (free of Charge)- Para-sailing Diving center (charged):- Daily: 09:00 am - 05:00 pm ,Health club: Free of charge gymnastic; massage , Jacuzzi ,sauna, steam room are charged Dancing fountain daily show: 09:00 - 09:30 pm.Motorized train: free of charge: 09.00 am till 05.00 pm every 45 min.Tennis courts, Table tennis , billiard , chess court, mini golf,bicycle & motorbike hiring, and(for more info,please contact our receptionist)Kids club with animation , swimming pool, andbaby sitting on request- Morning: 10:00 am - 01:00 pm- Afternoon: 03:00 pm - 05:00pm• Languages: English, German, Russian, French• Parking: Private car park available , free of charge• Currency: EGP, Euro, USD• Credit Cards: MasterCard , Visa Card ... more less
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- Also Known As:
- Paradise Golden 5 Hotel And Beach Resort
- Paradise Golden 5 Hotel & Beach Hurghada
- Paradise Golden 5 Resort Beach