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“لا يمكن ان يصنف 5 نجوم.... بل علي الأكثر نجمتين Not More than 2 stars” 2 of 5 stars
Review of Golden 5 Paradise Resort

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Golden 5 Paradise Resort
5.0 of 5 Resort   |   Hurghada Shahl Hasheesh road, Hurghada, Egypt   |  
Hotel amenities
Ranked #100 of 182 Hotels in Hurghada
Cairo Egypt
2 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
“لا يمكن ان يصنف 5 نجوم.... بل علي الأكثر نجمتين Not More than 2 stars”
2 of 5 stars Reviewed April 30, 2012

جودة في غاية السوء فى الأكل ونظافة الغرف والموظفين في منتهي البرود.. حدثت موقعة سرقة لمبلغ من المال وتم إبلاغ إدارة الفندق ولكن دون جدوي وعدم مبالاه من جانب امن الفندق
Very poor quality in food and house keeping,in addition to very lazy stuff. we faced a rubbery accident and we informed the hotel but with no action at all.
very bad security manager
my advice to any one don't ever check in in this place

  • Stayed April 2012, traveled with friends
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • Arabic first
  • Danish first
  • English first
  • French first
  • German first
  • Polish first
  • Russian first
  • Spanish first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 20, 2012 via mobile

The worst Egyptian hotel I've ever seen. Mostly for russian tourists. The first hotel without water in the bathroom. Very slow wi-fi working 2-3 hours per day at the lobby. Never back again.

  • Stayed April 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hurghada
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 11, 2012

i think this hotel deal with Egyptians as unwanted people or something .. i was going to meet a relative in this hotel lobby and i was surprised to know that it is not allowed for anyone to go inside and specially Egyptians plus the security man was talking in a very bad way and he said (s you are Egyptian you have to pay 20 USD to enter to the lobby!!!!!!!!!!!!!!!!!!!!!!! i didn't ask for day use ?also when finally they allow us to go inside we met someone inside he said he is a manager and he start to get angry when we argue!! we all know the manager and specially for an hotel should be calm and nice person with a nire way whatever they did i can never recommend this hotel which has this kind of managers and staff for anyone even if it is a paradise !

  • Stayed April 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 27, 2012

Arranged a late break booking 5 days before leaving with my parents, 3 kids and me.
On arrival at the hotel we never saw our luggage again( in a good way) as it was taken from the bus to reception, to room all with fantastic smiles and goodwill turning down tips offered.
The staff seemed genuinely pleased we were there with amazing service throughout. We didn't see any entertainment but did try a couple of restaurants which were fine though the live entertainment in the world one left quite a lot to be desired. The food was adequate still came back heavier than I went pancakes are great!!
The complex is huge and I dont think I would want to be there in high season
The space in the room was amazing with loads of room, beds a little hard, pools were good especially the heated one for Feb beach clean and well stocked with beds etc
staff fab fab fab
thanks to all fstaff for making it such a great time a good late break deal

Room Tip: depends which hotel you are in
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  • Stayed February 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 2, 2012

Cannot praise enough the standards of this hotel.

As English you are looked after like Royalty with most other guests being Russians (which they don't think a lot of, but we didn't have any trouble)

Rooms were beautiful, we had two double beds, they were clean with a lovely few over the pool.

The hotels were a great location minutes from the beach.

There was plenty to eat and drink- just expect foreign food!

There was lots of things to do, we will be back.

Reception staff are wonderful, with hundreds of guests they remembered our room number and gave a very personal touch. They will give you lots of advice on the local area- speak to the local people they love hearing about life in England!

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Chatham, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed November 9, 2011

I took my family to the Golden 5 in October 2011. We stayed in the Sapphire Suites Hotel part, which is across the road from the main complex. We found that we did not need to venture across the road too often as the Sapphire Suites, and the adjacent Topaz Club had all we really needed.
Yes, the hotels are a little dated, but you get what you pay for. The staff were extremely helpful and friendly, especially when they knew we were British. They relish the opportunity to practice their language skills, especially as 99% of their guests are Russians.
The room we had was a suite of 2 bedrooms, bathroom, hall, and balcony, and was clean, tidy and worth the money, no question.

Room Tip: Book the Sapphire Suites
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nürnberg
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 4, 2011

Just got back from a one week stay in the Paradise Golden 5.
When we arrived our initial reaction was ok - rooms very good, mini bar stocked up etc! Very hot weather all week - about 30-32 degrees
Most of the hotel staff were friendly - especially towards us.Our rooms were cleaned daily / fresh towels and the cleaners even went the extra mile by adding some nice touches flowers or animals shaped from towels, they try hard and appreciate it when you acknowledge them (because the Russians don’t). We had excellent service from the bar (Hony pronounced Honey) and restaurant (Muhammad)

They try really hard at most things. We got cold beer most of the time in glasses. The food is ok. The dancing fountain (have to comment on it), the show lasts ½ hour and even though I am a bloke, I thought it was quite good, it’s different.
Don’t expect 5 star luxury and everything to be all inclusive and you might be pleasantly surprised, read up on what is included before you go like 1hr of golf / billiards per room per week .
Remember you are in a foreign country where they do things differently and not as efficiently as you might expect, but this could be the same for Greece Turkey.

  • Stayed April 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Golden 5 Paradise Resort

Address: Hurghada Shahl Hasheesh road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#54 Top resorts Hotel in Hurghada
#68 On the Beach Hotel in Hurghada
#69 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:5 star — Golden 5 Paradise Resort 5*
Number of rooms: 466
Official Description (provided by the hotel):
Category: 5 Stars Check in :14.00 Check out :12.00 Location:At the center of Golden 5 city, viewing the dancing fountain ,and the main swimming pool & the beautiful scenery of the city green landscape and sea. Staying at Paradise you will feel the luxurious and comfortable life with following the route of the cable car to the beach while passing by the trifle connected swimming pool.Accommodation:466 rooms including 12 family rooms (1 terrace/balcony, 2 bedrooms , 1 kitchen, 1 bathroom)4 junior suites 2 senior suites 2 Presidential suites ,Annex buildings 2 floors L shape and Andalusia building Most rooms and suites have balcony, equipped with:satellite- TV & radio, individual adjustable air condition .Bathrooms feature bathtub , weighting scale, telephone , Hairdryer, Minibar, safe box, daily clean linen & electricity:AC 220 volts Restaurants/Bars:Restaurants:"Red Sea" main restaurant Cuisine International Serving :Breakfast, Lunch and Dinner German a'la carte restaurant Bars:"Day and Night" coffee-shop Cuisine: International snacks & beverages Hours: 24-hours Billiard bar (All Inclusive)Cuisine: snacks & beverages Hours: 10.00 am - 02:00 am Piano Bar (charged as per consumption ):Cuisine : International Hours: 05:00 pm - 02:00 am Pool bar (All inclusive) :Cuisine: snacks & beverages Hours: 10:00 am - sunset Russian Restaurant , 80 seats Cuisine: Typical Russian Hours: Dinner, 7:00 pm - 10:00 pm Services & Facilities:24-hour room service 24-hour concierge , Laundry service: charged as per consumption , price list available in the room pm Conferences Facility:Paradise conference room:capacity of 300 persons , Paradise VIPs Lounge: 150 seats.Internet cafe Limousine service, Beauty salon ,Lobby shops -On request doctor ,Tour & travel desk .Babysitting on request ,Pets: are not allowed Pharmacy Supermarket ,Safe box available at the reception .Recreational/ Leisure Facilities:Main swimming pool (not heated)Aqua Park Golden 5:daily from 9:00 am - sun set- Free for all guest of Golden 5 city hotels including- 5 slides,- 1 heated swimming pool,- 3 heated pools for children with slides ,- Sandy area for children with slides,- 2 all inclusive bars.Discotheque "Night Flight": (free entrance , charged drinks)- 09:00 pm - 11 :00 pm for children- 11 :00 pm - 03:00 am for adults. Yacht marina Beach: 1000 meters smooth sandy beach , umbrellas ,mattresses, chaise-longue, towels - all are freeWater & Beach sport center:- windsurfing- snorkeling- boat excursions- Horse riding center (against charge)- Beach Volley Ball (free of Charge)- Para-sailing Diving center (charged):- Daily: 09:00 am - 05:00 pm ,Health club: Free of charge gymnastic; massage , Jacuzzi ,sauna, steam room are charged Dancing fountain daily show: 09:00 - 09:30 pm.Motorized train: free of charge: 09.00 am till 05.00 pm every 45 min.Tennis courts, Table tennis , billiard , chess court, mini golf,bicycle & motorbike hiring, and(for more info,please contact our receptionist)Kids club with animation , swimming pool, andbaby sitting on request- Morning: 10:00 am - 01:00 pm- Afternoon: 03:00 pm - 05:00pm• Languages: English, German, Russian, French• Parking: Private car park available , free of charge• Currency: EGP, Euro, USD• Credit Cards: MasterCard , Visa Card ... more   less 
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Also Known As:
Paradise Golden 5 Hotel & Beach Hurghada
Paradise Golden 5 Hotel And Beach Resort
Paradise Golden 5 Resort Beach

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