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El Palacio Hotel: Traveler Reviews


El Palacio Hotel
Corniche Road | P O BOX 427, Hurghada, Egypt
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Traveler Reviews

69% Recommend
3.0 of 5 stars 110 reviews
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very good value for your money

El Palacio Hotel

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3 of 5 stars
bess123 1 contribution
bristol england
May 2, 2005
14/14 found this review helpful

I stayed at this hotel from the 15th april 2005 with my husband and 11 yr old son.

although there were very few british people there it was not a problem for us.

we never had a problem getting a table in the bar or restrauant, because we tipped the waiter on the 1st night and from then on we never had a empty glass or waited for a table.

the sunlounger was the same just tip the guys and never have a problem with a bed they just put one where ever you want and what ever time you arrive on the beach every day

Entertainment well that was a bit boring they try hard but there are only so many times you can watch the same people dancing.

The beach was Okay lots of jelly fish but harmless and only on a couple of days.

overall we had a lovely holiday


TRIPS

we went to luxor overnight and stayed in a hotel right on the Nile it was very good.
The Temples were very good
The night show was very long and boring 9 out of 10

Sinbad submarine was very good 20 mins on a boat and 45 mins 9 out of 10

Night trip to dessert to see stars IF YOU HAVE A BAD BACK DONT GO travel in a jeep at 70+ miles per hour over rocks in the dark was a ride from hell
but if you dont mind the ride it was a very nice night but we did not see stars due to clouds 7 out of 10

dont let the bad reviews put you off

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2005
  • Member since July 07, 2005
  • I recommend this hotel for Older travelers, Families with young children
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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It was a mistake

El Palacio Hotel

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1 of 5 stars
A TripAdvisor Member
Hungary
Apr 28, 2005
6/12 found this review helpful

We have spent a week in Sunrise Palacio and our impression is unfortunately not positive.
Builging 4 is very noisy due to the construction and the evening entertainment. If possible choose building 5 or 6 (10 USD extra "baksis" only).
Variety of meal was very very poor. Always the same kind of foods (roasted beef or poultry, chicken and fish) in the restaurant and snack bar (hot dog, nudless and chips). You get your drink in plasitc glas in the Snack and Beach Bar.
The beach is a joke and (I think) very dangerous for children. After few steps 2,5 and 4 meter deep.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay April 2005
  • Member since July 07, 2005
  • I recommend this hotel for Young singles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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never again

El Palacio Hotel

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1 of 5 stars
A TripAdvisor Member
UK
Apr 19, 2005
6/17 found this review helpful

Myself, my two boys aged 11 and 13 and my wife booked this hotel as a last minute thing, for late February 2005, for what we hoped would be a 5star all inclusive sunny break, it didn't turn out like that! The rooms were fine if a little far away from the bars and restaurants. Firstly the wind nearly blew you off your feet and sent sun loungers flying into the lagoon, the balcony doors blew open in the middle of the night, when questioned, the staff said its the windy season! The restaurant was awfull, it was too busy, too smokey and the food was terrible. The main problem was within 36 hours of arrival I fell ill with food poisoning, this laid knocked me out for 3days and made feel drained for about 7days. We spoke to the very few brits we found and they were dropping like flys with same problem, infact some were put on drips. My wife even had to comfort a fellow guest she found crying because she was so worried about her sick husband, and this was while I was confined to our room sick as well!

The majority of the guests were loud, chain smoking, beer and vodka swilling russians, who thought all their christmas's had come at once, but treated the local staff like dirt. It was trully the worst holiday we have ever had. The rest of my family fell victim to the dreaded stomach troubles that was so apparent at this resort. We actually suffered from upset stomachs for virtually the the whole holiday, it made us scared to eat in the dreaded restaurant. The bars were useless as well, when you could attract a bar tender, the drinks were dreadfull, and I mean dreadfull.

The first choice rep was useless, if I could have found the strength, I would have liked to have rallied the suffering brits up together and taken the place to court for compensation. As I said never ever again!

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay February 2005
  • Member since July 08, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Very, very disappointed

El Palacio Hotel

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1 of 5 stars
JackieSouthampton 2 contributions
Southampton
Apr 7, 2005
10/13 found this review helpful

My husband and I visited the Sunrise in March 2005 - the day we arrived was very windy, and we were told by our rep that this was very unusual and it would blow over in a day or so - well, after 7 days the wind never let up. We couldn't sleep at night as the balcony door kept rattling and when we spoke to the locals, we were told that this was normal for the area!
The hotel itself is fine. The rooms are adequate and if you really do want a hairdryer (as mentioned previously) you only have to ask the hotel. The staff are brilliant and the rooms and cleanliness of the rooms are good too. The restaurant is very inadequate for the size of the hotel. We only went All Inclusive because it was a last minute holiday and reasonably cheap, but the food is not very good, the drinks are not very good, the wine is awful and the service (changing tables, etc) is very, very slow. I don't mean to be rude about our European neighbours, but the resort is full of Germans and Russians, who are very rude, start drinking from 9.00 am in the morning, take lots of food and leave it on their plates and are very loud around the beach and pool areas and treat the Egyptians like slaves. If you are English - stay away, or go somewhere else!

The sun shines every day, which is a bonus and the locals are fabulous, but all in all, we were very disappointed with the experience. We went to Taba in Egypt last September, which is wonderful and are going back this September, but will never go back to Hurghada. Sorry!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay March 2005
  • Member since July 07, 2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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disapointed

El Palacio Hotel

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2 of 5 stars
A TripAdvisor Member
Apr 2, 2005
8/10 found this review helpful

This is an enourmous hotel. Sadly they have 1 main buffet restaurnat for 1500 people, which seats at most 300 - 400 people, ques in the restaurant breakfast lunch and dinner are huge. I found eating in this hotel a complete nightmare if you normally go All inclusive you would think the quality of the food here very 2*. The restaurant is so busy the staff can't even keep the cloths on the table changed and clean, and with one person trying to bbq for 1500 portion control is the order of the day. The cleanliness of the main restaurant is poor and puts you off eating anyway.
The Italian and Fish restaurants are much better but they only have limted availabilty 1 visit per stay. The rooms are well appointed but no hairdryer in situ. The 2 day trip to luxor is fantastic the sites are amazing in the valley of the Kings and staying at the hotel Movenpick in Luxor is a luxury after the sunrise. Did the star gazing trip didn't really enjoy this 1 hour jeep safari in the desert boring bumpy etc, stars were good. The eygptians are very friendly and staff very helpful, but do take plenty of dosh for tips. Ladies ask for a woman if you go for a massage as the men are to friendly and you get a grope for your money, which I found very unpleasent. I loved eygpt but not this hotel maybe look at 5* if poss. This hotel I rate as 2-3*.

  • My ratings for this hotel
    • 2 of 5 stars Value
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay March 2005
  • Member since March 07, 2005
  • I recommend this hotel for Young singles, An amazing honeymoon, Gay/lesbian travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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El Palacio Hotel Address

Corniche Road | P O BOX 427, Hurghada, Egypt