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“Very unsuitable for Egyptians” 1 of 5 stars
Review of Sunny Days El Palacio Resort & Spa

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Sunny Days El Palacio Resort & Spa
4.0 of 5 Resort (All-Inclusive)   |   Corniche Road, Hurghada, Egypt   |  
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Hotel amenities
Ranked #101 of 178 Hotels in Hurghada
1 review
3 helpful votes 3 helpful votes
“Very unsuitable for Egyptians”
1 of 5 stars Reviewed August 18, 2013 via mobile

From the moment you enter the hotel you feel like there is a war going on between the Egyptian guests and the staff they treat you like it it's not your place to stay in. Anyways I after two hours of negotiations I managed to change the room as I didn't like the view. But by far the worst thing about this place Iwas the food take lunch for example they offer very disgusting fish with losts of onions there is no meat and if you want to eat chicken you have to stay on along row of Russians to taste the worst piece of chicken you could ever eat. If its a must to stay in this hotel you might need to search for a good restaurant nearby. As regard the beach the snorkeling beach has so many sharp rocks you can easily injure your feet there, the lagoon water was so dirty And i didn't try the pool to be honest. As regard the room it was OK apart from damaged air conditioner and absent house keeping as they marked my room as an Egyptian one. The second worst thing about this hotel Is the Russian people they Wear very inappropriate bikinis so never go to this hotel if you have children or teenagers. I booked six nights in that hotel thank god I couldn't continue due to a family emergency I had to miss the bus going to my home town to get the rest of my money back as the process of giving me the money back needs the signature of I don't know how many people. Anyhow I think that hotel is not up to the standards of the four stars and the Egyptian ministry of tourism should see through the way they treat Egyptian guests.

  • Stayed August 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relation at Sunny Days El Palacio Resort & Spa, responded to this review, October 25, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, please accept our deeply apologies that our hospitality didn’t meet your expectations, asking your good self to trust that your comments had been noted and considered in our motivation plan promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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685 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Serbian first
  • Any
English first
Stara Pazova, Serbia
1 review
5 of 5 stars Reviewed August 16, 2013

Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)
Dali Bogos is the best :)

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relation at Sunny Days El Palacio Resort & Spa, responded to this review, October 25, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed August 15, 2013

Me and my family booked two rooms from Aug-08 to Aug-13 . The stay was great And the whole staff were so friendly . Hotel used to do a couple of funny programs day and night to keep guests happy.
I really enjoyed staying in the hotel

Room Tip: Rooms were on 1st floor room no 6119 &6121 sea view Air condition was ok but a little
See more room tips
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relation at Sunny Days El Palacio Resort & Spa, responded to this review, October 25, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Šabac, null, Serbia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 13, 2013

The hotel is fantastic with endless possibilities-open sea, swimming pool, saltwater bays, room for ronjenje.Praktično city hotel, with a superb program, food and living aktivnostima.Posebno I mentioned the animation team and the best, craziest and unforgettable Dali Bogos animators, that we is to fulfill its the best possible time.The rooms are fabulous, as cleanliness of the hotel, the service is excellent and the people are very druželjubivi.Ja vote for Sunnj Dice el Palacio

Room Tip: best bedrooms in the left wing of the hotel with sea views, ask at reception and make a deal and Hig...
See more room tips
  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relation at Sunny Days El Palacio Resort & Spa, responded to this review, October 25, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
4 of 5 stars Reviewed August 12, 2013 via mobile

Me and my family stayed there for 3 nights (8 Aug - 11 Aug) and our stay was great.
Check in took us 2 hours always insist on taking a room in the main building 3rd or 4th floor pool view with elevator we stayed on room 3311.
Staff was so friendly and well trained.
Rooms are spacious and clean if you have any problem call house keeping and they will fix in couple of minutes.
Food is average with very less varieties, but it is clean and okay
Pool was great and lagoon was good.
Animation team members are very talented and know how to entertain the audience.
So finally I do recommend this hotel.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relation at Sunny Days El Palacio Resort & Spa, responded to this review, October 25, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 12, 2013

We had a really nice stay in this hotel. We asked for a room with a nice view and we get it as you can see in the photo section. The room was nicely furnished, the bathroom was large enough.
From the beginning, we had a problem with empty barrels with water, but after 5 phone calls at the reception problem was solved.
The pool was clean, the water warm like coffee (end of swimming at the pool after 5pm). Laguna suitable for children with gradual entry into the sea, on the sides of the steps. Behind the hotel is a nice coral for snorkeling.
Bar on the beach and the pool closed at 5pm, pizza bar closed at 12pm, lobby bar 24/7.
Breakfast was excellent, very good lunch and dinner tasted as ever.
Hotel is very oriented to Russian clients it can prove one evening Russian food (it was impossible to eat), Russian songs played during the day... The most of the Russian clients were rude, you can't hear thank you or please or sorry from them. It is one of the few things that can spoil your vacation.
Another thing is that we discovered that the plastic / paper cups are washed and re-used at the bars. So you can bring your own glass and use it.

I have to mention the agency Crazy Waves behind the hotel. We were on the trip with them on which was not everything they promised. They returned us a part of money and sent us to another free trip which was maybe better.

I hope you enjoy your vacation as well and maybe even better as we did.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relation at Sunny Days El Palacio Resort & Spa, responded to this review, October 25, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Novo Mesto, Slovenia
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 11, 2013

I've read some of the reviews ahead of coming to this hotel, so I wasn't much surprised. The hotel staff was REALLY helpful except the reception staff which doesn't speak good English or understands it. Everybody else is doing their best but not the reception -not helpful at all. There were a lot of Russian tourists- who were quite rude to staff especially at meal times and bars - always wishing more alcohol drinks and everbody thought we were Russians to.

Room Tip: room away from the swimming pool
See more room tips
  • Stayed August 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relation at Sunny Days El Palacio Resort & Spa, responded to this review, October 25, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sunny Days El Palacio Resort & Spa

Address: Corniche Road, Hurghada, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#56 Top resorts Hotel in Hurghada
#60 On the Beach Hotel in Hurghada
#75 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunny Days El Palacio Resort & Spa 4*
Number of rooms: 825
Official Description (provided by the hotel):
Welcome to the most breathtaking & distinctive U shape designed resort in the Red Sea with its white sand beaches that prolongs to the middle of the refreshing turquoise sea which gives a panoramic sea view to most of the hotel’s rooms. The Sunny Days El Palacio Resort & SPA offers to guests an exceptional hospitality, for both unique services and modern facilities to ensure maximum comfort is experienced for both business and leisure travelers.Sunny Days El Palacio Resort & SPA is a 4+ (PLUS) star hotel is consisted of 825 rooms with Red Sea view. The hotel is located around 10 kilometers from Hurghada International Airport and it takes about 15 minutes by a taxi, and the distance from City Centre is 3 kilometers.Sunny Days El Palacio Resort & SPA Is the only resort in Hurghada which built into the sea itself, the hotel is surrounded by water from 3 sides , which mean 99% from the rooms within the sea view, as well easy access to the beach . Plus the longest coral area in the down town (on the left side of the hotel) which offering you amazing, safe and easy snorkeling Sunny Days El Palacio Resort & SPA is a lively, all-inclusive resort on the Red Sea coast. It features white sand beaches, landscaped swimming pools and excellent diving in the hotel’s lagoon and coral reef. The spacious guest rooms at Sunny Days El Palacio Resort & SPA each have a private balcony or terrace, offering views over the sea. All rooms feature satellite TV and air conditioning. Sunny Days El Palacio Resort & SPA has a wide range of on-site restaurants and bars including a large international buffet, a specialist Italian restaurant and a seafood restaurant overlooking the sea. Recreational facilities include beach volleyball, water polo and a fully-equipped fitness centre. The hotel also has its own water sports centre, offering diving, windsurfing and sailing.Sunny Days El Palacio Resort & SPA has a shopping arcade with over 42 shops to meet your requirements, as well as an internet café and a hairdresser. ... more   less 
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Also Known As:
El Palacio Resort All Inclusive
El Palacio Hurghada

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