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“fantastic staff, great beaches, but dinner's menu ....” 4 of 5 stars
Review of Sunny Days El Palacio Resort & Spa

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Sunny Days El Palacio Resort & Spa
4.0 of 5 Resort (All-Inclusive)   |   Corniche Road, Hurghada, Egypt   |  
Hotel amenities
Ranked #149 of 181 hotels in Hurghada
Warsaw, Poland
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
“fantastic staff, great beaches, but dinner's menu ....”
4 of 5 stars Reviewed May 2, 2013

Spent 1 week in April in the resort. Wether fantastic, littly windy, but it helped us get tan very quickly. Stuff very helpful, not pushy at all, which was a nice surprise for Egypt conditions. Pavements were swept couple of times a day, rooms spacious and clean (bathroom requires some renovation actions :-) Overall holidays considered very pleasant and relaxing. The only thing we didn't find satisfactory was food served for dinner (supper) in the evening. No grilled eggplants, no fresh tomatos, no good fish. As for this big resort we were really shocked. On checking out we made a complaint to Samy at the reception desk, because maybe he would do something about - he never dissapointed us with our other requests/favors. Just 1 thing - local beer fantastic !!! Apart from it DON'T even try their vodka, whisky or gin (horrible !)

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relation at Sunny Days El Palacio Resort & Spa, responded to this review, November 4, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

444 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Any
English first
Aarhus, Arhus, Denmark
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed April 26, 2013

I was at this hotel in March. It was a very friendly staff, especially Ahmed Arian he was very sweet, helpful and ministered unto us up in the best way :-)

The hotel is nice, but there are many Russians, and they take up a lot. It would be great if there were more Scandinavians.

Stayed March 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relations Manager at Sunny Days El Palacio Resort & Spa, responded to this review, November 4, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
1 review
5 of 5 stars Reviewed April 11, 2013

We spent 1 wonderfull week in this hotel in december 2012. We liked the location of the hotel.The staff was very kind and helpful. The Crazy Waves team was the best, thanks for Sayed for him help, we had a beautifull journey on the glass boat with amazing snorkelling, where the crew was very professional. I wish I can go back as soon as possible...... :-)))))

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relations Manager at Sunny Days El Palacio Resort & Spa, responded to this review, November 4, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helsingoer, Denmark
1 review
5 of 5 stars Reviewed March 31, 2013

Super service. Very friendly staff. if you are not russian, tell them. You´ll get the best service..
(just say Thanks when you are served and smile, that´s enough! and don´t drink to much alcohol. Just behave..then they know you are not russian) they are sick and tiered of russians.!!we all where... we got upgraded right away. sea view deluxe rooms. best location. Beach right there at the hotel´s left hand side. Good snorkeling just there next to your room. good pool area also for kids. very good breakfast, lunch and dinner. Hammad made good omelet´s and nice scramble eggs to our kids... Ahmed, Sammy, David and Soliman at the reception where very friendly and provided us with excellent service. The Hotel is located aprox. 15 km. from down town. Taxi price. Max. 20 Egyptian pounds. Beware of the orange/black taxi´s... If you are more than 5 people, order a big Hi Ace. if you are comfortable with the driver, get his tel. number and use him every time. (10 egyptian minutes= 30-40 Europe minutes) All in all we where very satisfied with this hotel and if we are going back to Hurgada, we will for sure consider Sunny Days El Palacio again.

Room Tip: ask for sea view. if possible on 2nd floor. 1200-1214 (good rooms on 2nd floor and away from noise...
See more room tips
  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relations Manager at Sunny Days El Palacio Resort & Spa, responded to this review, November 4, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Slagelse, Denmark
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 5, 2013

Me and my wife was there mid february at palacio an was stunned by its beauty and service from the staff. The area of the hotel and the service you can by, if its diving, snorkling or safari is very satisfying. However there is of course two sides of a medallion. There was no free wi-fi, the internet that you could buy to use in youre room was unusable, most the staff dont speak english and the rooms is not up to date to hold a 4 star hotel standart for 2013. But said that its 20% bad and 80% good taking the expirience, standart and expences its a must go and see place. Thums up...

Room Tip: Choose the rooms on the northside (on the left hand side) that faces inwords the lagune because ther...
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relations Manager at Sunny Days El Palacio Resort & Spa, responded to this review, November 4, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
egypt
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 2, 2013

i just returned from suuny dayes elpalacio after 4 dayes accomedation there.... really the hotel is very good one .but management is bad specially in times where hotel is very crowded as i was..food is not good .no varieties..but the staff did their best to make u enjoying...... could be better if maneging staff spend some money and effort

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relations Manager at Sunny Days El Palacio Resort & Spa, responded to this review, November 4, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belgrade, Serbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 26, 2013

It's a very nice hotel,not a 5*,but very comfortable..all rooms with sea view. Very big hotel with staff with a smile on their faces. But,on the other hand,the big disadvantage is the cleaning side..the rooms were wonderfull and clean,but on the pool and the beach,they don't even wash the glasses. also,no free wi fi :)
Enjoy,your stay

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El_Palacio2013, Guest Relations Manager at Sunny Days El Palacio Resort & Spa, responded to this review, November 4, 2013
Dear guest!

Please let me take this opportunity to thank you for sharing your holiday reviews through this great channel, we are pleased to know that our hospitality met your expectation, asking your good self to trust that what you touch during this visit was the 1st step to develop our operation promising with more comfortable during your next visits. We are looking forward to welcome you soon in our Sunny Resorts wishing you a pleasant stay full of unforgettable memories.

Best Regards procedures
Sunny Days Management Team
info@sunnydaysegypt.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Sunny Days El Palacio Resort & Spa

Address: Corniche Road, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#64 Top resorts Hotel in Hurghada
#82 On the Beach Hotel in Hurghada
#89 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sunny Days El Palacio Resort & Spa 4*
Official Description (provided by the hotel):
Welcome to the most breathtaking & distinctive U shape designed resort in the Red Sea with its white sand beaches that prolongs to the middle of the refreshing turquoise sea which gives a panoramic sea view to most of the hotel’s rooms. The Sunny Days El Palacio Resort & SPA offers to guests an exceptional hospitality, for both unique services and modern facilities to ensure maximum comfort is experienced for both business and leisure travelers.Sunny Days El Palacio Resort & SPA is a 4+ (PLUS) star hotel is consisted of 825 rooms with Red Sea view. The hotel is located around 10 kilometers from Hurghada International Airport and it takes about 15 minutes by a taxi, and the distance from City Centre is 3 kilometers.Sunny Days El Palacio Resort & SPA Is the only resort in Hurghada which built into the sea itself, the hotel is surrounded by water from 3 sides , which mean 99% from the rooms within the sea view, as well easy access to the beach . Plus the longest coral area in the down town (on the left side of the hotel) which offering you amazing, safe and easy snorkeling Sunny Days El Palacio Resort & SPA is a lively, all-inclusive resort on the Red Sea coast. It features white sand beaches, landscaped swimming pools and excellent diving in the hotel’s lagoon and coral reef. The spacious guest rooms at Sunny Days El Palacio Resort & SPA each have a private balcony or terrace, offering views over the sea. All rooms feature satellite TV and air conditioning. Sunny Days El Palacio Resort & SPA has a wide range of on-site restaurants and bars including a large international buffet, a specialist Italian restaurant and a seafood restaurant overlooking the sea. Recreational facilities include beach volleyball, water polo and a fully-equipped fitness centre. The hotel also has its own water sports centre, offering diving, windsurfing and sailing.Sunny Days El Palacio Resort & SPA has a shopping arcade with over 42 shops to meet your requirements, as well as an internet café and a hairdresser. ... more   less 
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Also Known As:
El Palacio Resort All Inclusive
El Palacio Hurghada

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