Excellent service from first till last. Alerted to the cheap rate and upgrade to Junior Suite by Travel Zoo. Red Sea's local agents were highly efficient and their rep. in Hurghada was always helpful. At no time was there presure to do anything. The resort was imaculate from reception through gardens to the private beach. The bars and dining facilities were fine but the thing which really made the holiday were the staff. From the lad who cleaned the toilets through the gardeners and up to senior management they were all highly efficient always helpful and ever smiling, epitomised by Haqim the manager of the lower restaurant. We began by saying "till last", and on our final afternoon all bags collated and ready to go, it was announced that Monarch was running two hours late. Rather than proceed to the airport the transfer coaches were postponed allowing all of us the continued freedom of the resort still on our 'all inclusive' basis. Superb customer service. Thankyou Red Sea and thankyou Siva.
- Official Description (provided by the hotel):
- Enjoying one of the very best locations in Hurghada, the Siva Grand Beach delivers tradition with a twist. Choose from generously sized junior suites in the main building or rooms in the two storey bungalows in the grounds. There are few steps and with a wide gently sloping beach and excellent children's facilities, it is a firm favourite with families. And it's within easy walking distance of a wide range of shops, restaurants and other activities too. ... more less
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- Also Known As:
- Hotel Siva Grand Beach