We stayed here the first week of January 2013, all in all a good holiday. The good points, room big with large bed, we stayed in the bungalow. The food was varied and hot my partner who loves food always went back for seconds. I liked the bread selection and the meatballs. The waffles are lush and huge, so are the ice cream cornets. There is a little place to have breakfast In The morning and the omelette chef is good and the waiter service excellent, with the help of a little tip.
We ate in the oasis most lunch times, but try the burgers and pizza, they are lovely. Also book the themed evenings, the food isn't much different but the service is. The way they cook their vegetables is wonderful, and there is a vegetarian grill on the beach with a lovely chef, if you show some interest he will do you a special spin on the food. The beach ...... Well we had a run in with a German who reserved a cabana for his daughter, so the next day my partner got to the beach at 7.15, but the cabanas were reserved again... We witnessed an interesting argument with a couple of Germans and a single German over the cabanas. The couple had paid the beach boy to reserve the cabana but the lady laid on the un reserved bed for an hour and a half, before the couple came to the beach! She didn't give up and after a heated exchange the coupled left. Interesting! Stand your ground or get the beach boy to reserve with a tip! Ps DON'T tip in English coins they are no use to them, the bank doesn't accept them. The beach is nice but hard, not much sand, but very safe for children, with a life guard on duty. Lovely view. The beach waiter needs a tip to get him going, after that you get good service. Tipping.. I tipped as I went along... 20 Egyptian seemed fair and I got great service, except the room boy, I was not impressed with his cleaning, so I stopped tipping him. Ok so the bad! The drinks package is absolutely rubbish! It is the worst I've ever experienced. Ok the beer is fine, but the soft drinks, ie tonic water and spirits are hit and miss. There are several bars in the hotel and they are constantly running out of white rum and tonic, and some waiters won't go to another bar for you. I mentioned this to the Red Sea rep and that evening tonic appeared, but not rum. We sat in the Siva Bar every evening, this was spoilt by the extremely loud head banging evening entertainment! However in this bar there is a GEM, he is Essam, he is brilliant and simply could not do enough for you! He made our evenings more enjoyable than it would have been. So mr manager - Essam .a. Samea is a real credit to your hotel! Next - massage, they will try and sell you massage on the beach, I bought a package £150 for 6 massages. The first two where ok, but the rest were poor and rushed, the girls seemed unhappy and they coughed and sneezed and rarely smiled, I felt as if they were forced to work, not enjoyable. I didn't bother going for my last session. Ok general tips......
Airport ... When you land buy your visa from the banks directly to your left and behind you, also change your English money here, ask for small notes, 20's and 10's for tipping. If you don't get a landing card on the plane you will need one from the reps, before you go through passport control.
Take a pen or two with you! The Egyptian ground staff, baggage handlers etc want tips for nothing, they broke our suitcase because we did not tip them to put it in the coach! The actual baggage handlers don't give a damn about your cases and many were broken and my pockets where opened.
Resort .... We walked to the marina, took about 1.5hrs, it was nice to get out of the hotel, we didn't get any hassle until we hit the old town, which is filthy, I've never been to a dirtier Muslim country, ciggy buts and cardboard / plastic every where. We had a drink in the marina, lovely gin and tonic! Then got a taxi back for 30 ep. He wanted 50ep but we walked away, and he agreed to 30. But beware when we got to the hotel he said £30! We told him no and gave him the agreed fare.
Tipping - yes it helps to tip. We gave 20ep. The staff we tipped regularly really looked after us. Please don't tip in pound coins, they can't change them.
I think that's it, all in all any enjoyable experience, drinks package lacking, airport dirty, but wonderful holiday, thank you to all the staff at the hotel and Red Sea holidays.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.