Travelled with Red Sea Holidays on 6/4/12 to 13/4/12 Flew with Monarch from Manchester and both flights good and on time. Red Sea Rep 'Kay' was always there in the evenings if you needed him, but most evening he had nothing to do - this tells you what a good hotel it is when the reps have no complaints.
Hotel was excellent and exceeded our expectations. We only booked one week before we went so we were really pleased.
Staff are very friendly and the service was excellent throughout the hotel.
We had 2 standard rooms one for the adults and one right next door for our 2 teenage girls. Rooms were very large and spotless. The guy who cleaned our room kept it very clean and he always stopped to chat when he saw us and ask if we needed anything and if he could get us anything. The rooms were in the blocks near to the beach and we had a lovely view and they were close to everything. Beach towels are provided as well as a beach bag for the duration of your stay. The sheets and towels were spotless. Fridge and hairdryer also in the room. Air Con was very effective and fairly quiet.
The grounds are immaculate, they are always cleaning and even the walkways were scrubbed every evening, gardeners were always around keeping the gardens looking so nice. The pool was freezing but we still went in and you did get used to the temperature after a few mins. The pool area is large with plenty of sunbeds for everyone. You did not need to get up early to reserve beds, you could still get a bed up to 9am each morning and right next to the pool Plenty of shade if you needed it. The waiters around the pool gave you first class service and as soon as your glass was empty they brought you another.
The beach is clean but Egypt beaches are not the best. Plenty of beds and shade and the water was clear. We did see lots of jelly fish though.
There was a barbeque by the pool at lunch as well as a Pizza hut and they did Fresh Waffles in the afternoons with cholcoate sauce, strawberrys and ice cream - very yummy !!
The restaurants were small but we never had a problem getting a table and again the service was excellent and a very nice atmosphere. The food was cooked more towards the Germans and a little more choice for the English taste buds would have been nice but we didn't go hungry and the deserts are gorgeous. Fresh omlettes every morning cooked in front of you. A Pasta station would have been nice in the restaurant.
We did not see much entertainment as we sat in the beautiful lobby area in the evenings as free wi-fi was provided and the girls were hooked to their mobiles as usual ! The service by the waiters in the lobby area again was excellent. The lobby is all marble and very large with comfy seating everywhere - very classy.
The weather was good a mixture of sun and cloud, some days no wind at all and others very windy but very hot. It did go dark around 6.30pm and it did start to cool off quite quickly and a cardigan was needed for the evening.
Outside the hotel is a strip of shops, you do get hassled a little but a quick chat and a firm no does the job.
Overall - this hotel is excellent throughout, very clean and with very efficient staff and we will definately be returning. Thank you to everyone who made our week such a good one and to all the staff who are so friendly and professional.
The Walker family
- Also Known As:
- Hotel Siva Grand Beach
- Siva Grand Beach