The hotel has a huge amount going for it and overall the organisation and levels of service were little short of excellent.
The reason the hotel doesn't get 5 stars from me is the bedroom. The primary function of a hotel is to provide a secure and comfortable place to sleep, rest, wash and keep your belongings while you're out.The bed wasn't up to 5 star levels of comfort and the bathroom was tiny with a dimly lit and difficult to access shower over the smallest bath I've ever seen. The ventilation / heating / air conditioning fan was noisy and intrusive during the day - it would have been impossible to sleep with it on at night.
My other gripe is that the fruit juice in the morning was a reconstituted powdered mix. Freshly squeezed was available and was excellent but was another 30 Egyptian pounds over and above the B&B rates. Oh.... and maybe it's an age thing but I really didn't expect to be addressed as "Hey, English" as a guest in a 5 star hotel. Doubly so being a Scot and with no similarity whatsoever to Rowan Atkinson!
The quality of the food in the Mediterranean Restaurant, the hotel's "signature restaurant", was excellent. And amazingly good value. Overall we ate well within the hotel and even on the beach there were attentive staff standing by to take an order for drinks or food, all seamlessly charged to the room if so desired or cash was always an option.
The beach itself is private and felt secure. We were greeted by one of the attendants and he'd take us to a couple of sunloungers, align them to face the sun, fetch some matresses and the proceed to lay our beach towels over the top. While not necessary to tip a small token of appreciation doesn't go unrewarded......
If your intention is to do some snorkelling then take advantage of the many trips out to the reefs as there's little to see around the hotel, unlike some further up the coast. Prices from the tour reps for these trips are over the top and you can enjoy one of the many excursions organised locally for less than half the headline cost in the hotel.
There was a programme of entertainment and this was of a generally high standard and well attended by the guests.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.