We went to Ali Baba Palace in December 2012 with my husband. We are a young couple (20 and 24 years) and actually we expected much more than we've seen. First, I will tell about minuses of this hotel. The most awful thing is the service. If you are russian ( I am and my husband is European), forget about nice treating. In the so-called lobby bar where everyone is gathering after the dinner time to have some dring and to chat, the waiters were extremely obsessed to serve only NON russians, I have no idea why they were so rude to us, but we were ready to leave them enough money for a good service. Sometimes, we were sitting there with germans all around and its was even funny to see how they are jumping all around them and ignoring us. That's the most annoying thing. I understand that there are some tourists that are not polite or kind of arrogant, but not fair to treat us in such a way. Ok, next point that we hated is that the receptionist were useless. We booked the hotel through alpharooms.com (british website) as we used it a lot and trust it. But when we came, the receptionist said that we don't have any paid reservation, his system broke down and we need to wait. It came out that he did't manage to see our names in the so-called new guests. Very unpleasant situation especially when we were travelling all night and expect nice and warm welcome. When we were leaving, it was the same, useless. No help with taxi or just being friendly. Next, the hotel was too much boring. I understand that all depends on you and company you came with, but the animation team was not passionate about what they are doing. It is my 3rd time in Egypt and the most boring. Discos- no people, boring shows. We have a conclusion, that this hotel is good for old couples or family trips. But for young people or couples it's waste of time. Plus to all of this mentioned, our room was dirty like hell. It's totally not 4 star hotel, it's so far away!
Now about bright side :) The food was great, big variety, 3 restaurants, bars, etc. We loved it. The territory is spacious, amazing gardens, aqua center, diving center on the territory. Also we got free tickets to aquapark in the neighbour hotel Titanic. Generally, that's all that I can say about advantages. Anyway we loved our trip, because we made it nice, but DEFINETELY not because of the hotel.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.