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“Terrible, almost hilariously so, dive centre dangerous” 1 of 5 stars
Review of PrimaSol Ali Baba Palace

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PrimaSol Ali Baba Palace
4.0 of 5 Resort (All-Inclusive)   |   Main Beach Street, Hurghada, Egypt   |  
Hotel amenities
Ranked #39 of 178 Hotels in Hurghada
Brussels, Belgium
Senior Contributor
40 reviews 40 reviews
34 hotel reviews
Reviews in 29 cities Reviews in 29 cities
31 helpful votes 31 helpful votes
“Terrible, almost hilariously so, dive centre dangerous”
1 of 5 stars Reviewed August 10, 2012

Stayed for 4 nights using this hotel as a base for diving. It is ghastly, do not stay here.

The hotel's dive centre (Deep Blue Divers) is unsafe and dangerous. Sooner or later, someone is going to get seriously hurt in their care. In three days, I came across 6 broken regulators - I was even invited to use one as it was 'just a slow leak' Physically damaged first stages, a high pressure hose with a cut in it, and 3 sets of jammed in free flow second stages. I quizzed the divemaster about this and he told me that he has pointed this out time and again to the owner who refuses to do anything about it. They also permitted a client on my boat to dive with his own equipment which was clearly faulty and dangerous. For the record I have 150+ dives logged and several professional qualifications.

The rooms are disgusting. Burnt furniture, dirty sheets, stained towels, infested with mosquitos. the bathroom is something from a nightmare - only a trickle of brown water, the colour of tea from the shower, when it worked at all. No plugs, gross shower curtain, smelly. No internet access in rooms. Cleaner banged on my door every single day asking for 'baksheesh' to make sure that my room actually got cleaned.

The hotel is huge with a strong Russian and German contingent. Staff are disinterested and unhelpful, verging on hostile and on occasion somewhat aggressive. You are virtually thrown out of the pool at 1800 when it closes.

Food is better than you might hope, the main bar in the lobby is perpetual chaos, the 'pub' seldom open and the nightclub closed for low season, like - of all things - the ice rink(!!!). Evening entertainment cheesy and Eastern European orientated.

Despite the fact that a week's all inclusive is absurdly cheap via onthebeach.co.uk, I would not return to this report if I was paid.

Room Tip: Ask to see a room before you accept it as apparently some are better than others
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  • Stayed August 2012, traveled solo
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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378 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Swedish first
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English first
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 25 cities Reviews in 25 cities
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed July 1, 2012

I wouldn't return to Hurghada, but if I had to, I would only consider a location downtown, near the Marina. The marina is basically the only place which is bearable. Ali baba lies a twenty minute cab drive from Hurghada itself. We were happy to be able to leave the resort for our diving.

  • Stayed June 2012
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
midlands
Senior Contributor
28 reviews 28 reviews
18 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 3, 2012

The staff at this hotel are polite and friendly, nothing was too much trouble, the general manager Mr Oueslati was so kind and caring he went out of his way to make sure everything was ok for the guests. The pool area was lovely and clean just a pity that all the pools are not heated. Drinks and snacks around the pool are good. Food in the resturants was good with very friendly, polite waiters.
The reception area is large with plenty of seating.
We was actually staying next door at the Aladdin but spent all our time and ate at the Ali Baba which is a far superior hotel.

Room Tip: ask for a pool view room
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  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
london england
2 reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed March 27, 2012

just had our 4th holiday at ali baba.had another four great weeks there.
every thing was again perfect. room, gardens, beach, pools&people
already looking to book for next year.

Room Tip: garden rooms are good view
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  • Stayed March 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 27, 2012

We stayed at the Ali Baba hotel in february. the weather was sunny, but you will need to pack a jumper because the evenings get quite cold. The hotel food was a bit bland, but try the Aladin hotel next door, the food there is better. 85% of the hotel guests were Russian, but we enjoyed their company,if you make the effort to be friendly, they will be the same back! Go along to the Senzo Mall, you can get a delicious steak with a free top of vegetables and a soft drink, really cheap!! It is advisable to book some excursions to keep you occupied. We would go back to the Ali Baba again, it was a lovely holiday, but a week is enough because of the limited amount of things you can do there.

  • Stayed February 2012, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 23, 2012

We have just returned from a 10 night stay at the hotel what a lovely relaxing holiday. The staff were very friendly and Ahmed the waiter is the best ever. The only fault is that only one section of the pool is heated which is a shame. The ice rink and bowling could be cheaper more people would use it and the food is the same every night we had a great day in the titanic aqua park although three days of winds were a little annoying. We will be going back next year great value holiday

  • Stayed March 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed March 19, 2012

There were 19 of us staying here for my brothers 50 birthday, this hotel and the Egyptian people r wonderful, Ahmad our waiter is wonderful he would make sure we had a table for all 19 of us. They decorated my brothers bedroom for his birthday and sang to him and my other brother whose birthday it also was, would totally recommend this hotel . We had a wonderful time x

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about PrimaSol Ali Baba Palace

Address: Main Beach Street, Hurghada, Egypt
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Room Service Shuttle Bus service
Hotel Style:
#22 Top resorts Hotel in Hurghada
#25 Romantic Hotel in Hurghada
#28 Family Hotel in Hurghada
#35 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:4 star — PrimaSol Ali Baba Palace 4*
Number of rooms: 654
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Also Known As:
Primasol Ali Baba Palace Hotel Hurghada
Primasol Ali Baba Palace Hurghada
Ali Baba Palace Hurghada

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