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“Heaven On Earth” 5 of 5 stars
Review of Sunrise Grand Select Crystal Bay Resort

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Sunrise Grand Select Crystal Bay Resort
5.0 of 5 Resort   |   Safaga Road, Hurghada, Egypt   |  
Hotel website
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Hotel amenities
Special Offer
Book 7 nights and get 35%
Ranked #8 of 178 Hotels in Hurghada
Certificate of Excellence 2014
Rotherham
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Heaven On Earth”
5 of 5 stars Reviewed September 8, 2010

We have recently returned from 2 amazing weeks at this hotel, I travelled with my wife and 10 year old son, and was lucky enough to have booked a junior pool suite,but we would have been just has happy if we had booked the fantastic deluxe room.

We found the staff from entering the hotel to leaving "sadly on our last day" on hand to help with any request we had, the bar staff and waiters in all the restaurants service level was well above my expectations.

We will be returning to the Crystal Bay pretty soon, and would highly recommend to all.

  • Stayed August 2010, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,329 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
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  • Arabic first
  • Dutch first
  • English first
  • French first
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Romania
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed August 22, 2010

This summer there was our first time in Egypt...First time not always assumes the best choice, unfortunatelly...So, we booked in a hotel in Hurgada, I won,t name it, and, one evening, together with a friend from Egypt, we went to an other hotel, SENTIDO Crystal Bay Resort, for a few hours.
From the very beginning, I remained speechless...highly impressed by the exquisite appearance. A very beautiful, elegant and comfortable location, smiling, yet serious professional staff, high class services ...in a word, all one might wish for a perfect holiday. It was too late to cancell my stay in the other hotel to move in to SENTIDO, but, next year, for sure SENTIDO will be my destination for the ideal holiday. I also, that night, had the priviledge to see the dance show, and, let me confess, it was the best dance show I have ever seen; the 5 young ladies impressed all audience, my husband, too.
It is important to say that SENTIDO is much more than a hotel in EGYPT, I can with no reserve compare it with BLOCKADE RUNNER in Willmington- North Carolina USA ( I've been there in September 2002 ), also an excellent hotel on the beach. Same elegance, comfort, high class, best standards, professional staff. SENTIDO also remembered my 2008 summer holidey in GREECE, Zakynthos - ZANTE MARIS Hotel, an other piece of HEAVEN. So, to conclude, meet you next holiday in SENTIDO Crystal Bay Resort, best choice ever !!!

  • Stayed August 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 16, 2010

had a great stay at this hotel, staff very polite and very willing to make your stay there as comftable as possible. lovely food with chefs cooking food in your presence. pool area clean and very big with 3 big pools and lots of sunbeds. pool bar staff and entertainment round the pool bar excellent and the entertainment in the eve's. Thomas cook staff very livley and friendly and entertaining. live singer in the eve's on the terrace which was very nice. Ladies be prepared to be spoilt by the staff members and worth a visit to the beauty clinic, very good service and value for money. all in all an excellent hotel. could not fault it at all-made our holiday a very enjoyable one- cant wait to go back!!

  • Stayed August 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cornwall
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 24, 2010

We chose this gorgeous hotel for it's 15 minute transfer time from the airport - which it is, and you therefore do get the occasional aircraft overhead. But this does nothing to detract from the joy of the hotel which is newly refurbished and is beautifully designed and furnished. There was nothing to fault. The staff without exception were excellent, friendly and attentive. The food was fresh, beautifully presented and cooked to perfection. We travelled with our three year-old and booked inter-connecting rooms which were large and clean and contemporary. The children's facilities are new and brilliant and the animation team were excellent. The all inclusive arrangement is truly all inclusive and the choice of restaurants (they still have a couple more to open soon) provide a good variety of food for discerning adults and picky children. The cabanas on the beach are brilliant and give you a great sense of privacy and the beach and bay are totally safe for children. The pool is enormous fresh water and the children's pool is great. We have nothing but praise for this Sentido hotel and wish this newly refurbished hotel the great success it deserves. Oh and I had a fabulous pedicure in the on-site beauty salon.

  • Stayed May 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Antwerp, Belgium
1 review
4 of 5 stars Reviewed April 30, 2010

During our mandatory prolonged stay because of the ashcloud we were moved to this hotel, an excellent choice of the tour operator: friendly and very helpful staff, delicious food, tidy restaurant, nice large pools and enough sunbeds near the pool and on the beach. Great cocktails at the bars. Good espresso machine in the lobby bar. Life music during breakfast.
Remark: in case of 100% occupancy there might be not enough sunbeds and parasols around the pool, and the quiet atmosphere might change in case too many Russian people arrive.

  • Stayed April 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Antwerp
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 27, 2010

Due to the volcanic ash, we stayed for 5 nights (6 days) in this hotel. We received a warm welcome and great service. Food was delicious. Staff very friendly and helpful. Some small things weren't finished yet (official (re)opening 1st of May) but in general everything fine!

  • Stayed April 2010, traveled with family
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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UK
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 22, 2009

The overall holiday was good, a great experience. Cairo trip well worth doing, expensive and long winded to get there but a great experience and you can't go to egypt and not see the pyramids.
Was worried prior to going as reviews not so great... but...
I found the entertainment team fantastic (they were willing to take people out of the hotel after their shifts to go clubbing in hurgarda itself.... was always a laugh) and the facilities of the hotel were fantastic always clean.... plus a photography team on hand and photos were not expensive and a lovely gift. The events held on the private beach although a charge was put on them they are well worth it, you got to ride camels and my traveling companion got involved in what i can only call a freak show haha (she had to stand on a mans back whilst he was laying on glass etc).
Only downside is the food.... although a great variety and gorgeous bread.... you had to check the meat.... especially the kebabs they carve off in front of you!! i mist say we both were ill towards the end and knew of people having medical treatment due to what they said was the food..... A great holiday but maybe a different hotel purely down to the food!!!
Could not fault service or any other facilities.

  • Stayed August 2008, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Sunrise Grand Select Crystal Bay Resort

Address: Safaga Road, Hurghada, Egypt
Phone Number:
Location: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Hurghada
#6 Top resorts Hotel in Hurghada
#7 Family Hotel in Hurghada
#7 Romantic Hotel in Hurghada
#7 On the Beach Hotel in Hurghada
#8 Luxury Hotel in Hurghada
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sunrise Grand Select Crystal Bay Resort 5*
Number of rooms: 364
Official Description (provided by the hotel):
Enjoy the hospitality of Egypt. The 5 Star resort is located in a wonderful Garden Area and directly at the sandy beach with an own lagoon, which guarantee you a relaxing time. 20 km to Hurghada center and 15 km to the Hurghada International Airport provide you short distances during your vacation. ... more   less 
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Also Known As:
Sentido Crystal Bay Hotel Hurghada
Sunrise Crystal Bay Hurghada

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