A lovely relaxing week away at the Sunrise Crystal Bay (was Sentindo).
On arrival at Hurghada Airport.Egyptian Immigration wanted 18 dollars not 15, we gave them £13.00 ...be warned!
Smooth transfer to the hotel, check in was a breeze. We had a lovely room 313 overlooking the large pool area. Bedrooms have free safety deposit boxes,kettle mini bar, water replenished daily as is the tea and coffee. Each evening the room boy knocked on the door to ask if we needed anything, i.e. coffee, tea etc, he always gave us chocolates, which tasted like after eight mints very nice ! Towels , bath robe , slippers supplied as is the usual shower gel etc... Rooms are very spacious and we found the bed very comfortable.
Lovely and clean, the pool bar opens daily at 10:00 am Yousef (barman) will give you a cold bottle of water before this time.
There is also a hot water urn at the bar where you can help your self to a lovely selection of tea , peppermint, mint, green tea and aniseed tea etc. There is also a coffee machine (help yourself) which produces cappuccino, Latte etc. There is a basket next to the machines containing clean plastic cups for your hot drink perfect.
Towel system by the pool is great, operates on a card system , just hand the cards to the pool guy and he provides you with lovely large soft towels for the day. Return them to him in the evening and he gives your cards back.
There are plenty of sunbeds and we did not have to get up at the crack of dawn to secure one.
The usual activities around the pool, aqua aerobics, zumba, volley ball etc The animation team don't hassle you to join in..
The lady walks around the pool and is very helpful should you want some information on the services the Spa offer. We went for a few treatments and they were fab. When you arrive at the hotel with your key card you also receive 30 euro discount card for the spa, make sure you use this, however the lady allows you to negotiate the price.. all in all very good.
We ate every day in the buffet restaurant (b/fast and evening meal) .
Lunch we ate at the restaurant nr the beach, this was buffet style also or could you could order burger and chips etc....
We love middle eastern food, there was plenty of choice each day . My only gripe was the food could have been hotter,
We did not go on any excursions with Thomas Cook, as we prefer to find our own. We used a company called Egypttoursportal.com .My partner and myself booked a day trip to Luxor with them. We paid £90.00 each (well worth the money) and had a private car(driver) and our own Egyptologist guide. The day was amazing very personalized. Left the hotel at 5:00am returned at 20:30, just wow an amazing day Valley of the Kings , Karnak temples, plus other sites , boat ride on the Nile all included in the price .as was lunch. Our guide ensured we were not bothered by any touts...excellent service....
Overall the hotel is lovely, very clean and well kept, we would be happy to return again .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for sharing your unforgettable holiday experience! We are pleased to know that you have enjoyed your holiday and had such a great time with us. We are looking forward to welcome you again in SUNRISE Grand Select Crystal Bay Resort.
With best regards,
The hotel management.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.